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Malware gone but still problems...


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#1 FuturePerfect

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Posted 25 February 2010 - 10:40 PM

I woke up this morning to find Malware on my computer. Using a program I downloaded to get task manager working again and Malwarebytes I think I may have gotten rid of it, but not sure since something still seems to be wrong. I scanned a few more times after the original scan that made the malware screen go away on startup and cannot manually find the file anymore. The last few times no malware was detected, but explorer.exe won't run on startup or when I try to run it manually.

I have vista home basic. The desktop is gone, even my wallpaper, and the start menu. There is just a blue screen. I've searched the internet many times but can't seem to find the same problem, similar but somewhat different, possibly because of a different OS? I tried every fix I can think of. Now I'm stuck, I don't know what to do, and afraid of losing everything on my computer.

I also wanted to add that when I use task manager to run explorer.exe it brings up the "Computer" window listing Local Disc, Recovery, etc. I'm able to browse files that way but as soon as I close it, "explorer.exe" disappears from task manager.

Edited by FuturePerfect, 25 February 2010 - 10:53 PM.


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#2 Broni

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Posted 26 February 2010 - 12:49 AM

1. Go to Start
2. In "Start search" type "regedit" (without the quotes)
3. Hit Enter (this opens the Registry Editor)
4. Expand: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion by clicking on the tiny right-point arrowhead to the left of each
5. Scroll down to Winlogon and click on it once
6. In the list that appears in the right-hand pane, find the word Shell and double click it
7. In the small window that opens, if anything other than "explorer.exe" is in the Value Data field, delete it and type "explorer.exe" (without the quotes)
8. Click OK
9. Close the Registry Editor
10. Reboot

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#3 FuturePerfect

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Posted 26 February 2010 - 01:07 AM

There is no start. Is there another way I could do that without the start menu?

#4 Broni

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Posted 26 February 2010 - 01:23 AM

You can do it through Task Manager>New Task and typing:
regedit
When registry editor opens, start with backing up the registry: File>Export and save registry to a safe location.

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#5 FuturePerfect

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Posted 26 February 2010 - 02:15 AM

OMG that worked! Instead of "explorer.exe" it had the name of the malware program that's no longer on my computer. No more blue screen! THANK YOU!!!

#6 Pandy

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Posted 26 February 2010 - 02:32 AM

FuturePerfect that is great. Glad to know it's better. :huh:

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#7 FuturePerfect

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Posted 26 February 2010 - 10:33 AM

Still freaked though that one program could do such havoc on my computer. As of today I'm gonna be triple backing up everything I don't want to lose using an external hard drive, lots of little usb drives, and cd-r's.

#8 Broni

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Posted 26 February 2010 - 11:31 AM

Nice job :huh:
I still suggest, you go to "Am I Infected?" forum to make sure, your computer is 100% clean.

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