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Browser Hijack?


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2 replies to this topic

#1 sunshinecrv

sunshinecrv

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  • 1 posts
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  • Local time:05:54 AM

Posted 25 February 2010 - 08:38 PM

Can't load IE7 will sometimes work with run/iexplore.exe have had many blue screen memory dumps with many different error messages-too many to post
Firefox stopped loading too, but did uninstall and reinstall to post this problem and it worked for now-did system restore, but can only go back 1 week, still got blue screens
e.g. BAD_POOL_CALLER
today was IRQL NOT_LESS-OR_EQUAL


DDS (Ver_09-12-01.01) - FAT32x86
Run by Owner at 19:06:26.68 on Thu 02/25/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.560 [GMT -6:00]

AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
SVCHOST.EXE
SVCHOST.EXE
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
SVCHOST.EXE
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Documents and Settings\Carole's documents\Carole\Downloads\Defogger.exe
D:\Documents and Settings\Carole's documents\Carole\Downloads\dds(2).scr

============== Pseudo HJT Report ===============

uSearch Bar =
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - d:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {1028F737-81E7-452B-A860-E50CAD90A08C} - No File
TB: {119DBEDA-9C41-4F97-94B4-B6BCD01133CF} - No File
TB: {645FCD0C-EADE-4B52-8CDB-EF33692A2E75} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
TB: {A057A204-BACC-4D26-8398-26FADCF27386} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/5.0_(Windows;_U;_Windows_NT_5.1;_en-US;_rv:1.9.1.6)_Gecko/20091201_Firefox/3.5.6" -"http://espn.go.com/free-online-games/dcrFrame?swfPath=http://a.espncdn.com/arcade/prod/games/bmx_park/20090803/bmx_park.dcr&width=640&height=480&sw2=&gameID=64&swlist="
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [Adobe Reader Speed Launcher] "d:\program files\adobe\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "d:\program files\itunes\iTunesHelper.exe"
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - d:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - d:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} - hxxp://download.microsoft.com/download/a/d/e/ade837f3-8e2d-4eca-9e4f-f0fcc750ab87/VirtualEarth3D.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {3BB1D69B-A780-4BE1-876E-F3D488877135} - hxxp://download.microsoft.com/download/3/B/E/3BE57995-8452-41F1-8297-DD75EF049853/VirtualEarth3D.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1182038791734
DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} - hxxp://www.myfamily.com/Controls/Upload/ImageUploader4.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://pwwebcam.eastriver.coop/activex/AxisCamControl.ocx
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} - hxxp://download.microsoft.com/download/7/E/6/7E6A8567-DFE4-4624-87C3-163549BE2704/clearadj.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: x-excid - {9D6CC632-1337-4a33-9214-2DA092E776F4} - c:\windows\downloaded program files\mimectl.dll
Notify: !SASWinLogon - d:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - Microsoft AntiMalware ShellExecuteHook
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - d:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\a4vzh4ti.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.comcast.net/
FF - plugin: c:\documents and settings\owner\application data\move networks\plugins\npqmp071504000001.dll
FF - plugin: c:\documents and settings\owner\application data\move networks\plugins\npqmp071705000014.dll
FF - plugin: c:\program files\google\google updater\2.4.1636.7222\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - plugin: d:\program files\adobe\reader\browser\nppdf32.dll
FF - plugin: d:\program files\itunes\mozilla plugins\npitunes.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-1-30 162512]
R1 SASDIFSV;SASDIFSV;d:\program files\superantispyware\SASDIFSV.SYS [2009-1-15 12872]
R1 SASKUTIL;SASKUTIL;d:\program files\superantispyware\SASKUTIL.SYS [2009-1-15 66632]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-1-30 19024]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-1-30 40384]
R2 AWService;AdminWorks Agent X6;c:\acer\empowering technology\admServ.exe [2005-10-24 1314816]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-1-30 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-1-30 40384]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S1 mailKmd;mailKmd; [x]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
S2 ServicepointService;ServicepointService;"c:\program files\verizon\vsp\servicepointservice.exe" --> c:\program files\verizon\vsp\ServicepointService.exe [?]
S3 POWERKEY;POWERKEY;c:\program files\launch manager\POWERKEY.SYS [2006-7-8 2343]
S3 SASENUM;SASENUM;d:\program files\superantispyware\SASENUM.SYS [2009-1-15 12872]
S3 Uniblue DiskRescue;Uniblue DiskRescue;d:\program files\uniblue\diskrescue\UBDiskRescueSrv.exe [2008-9-10 229648]

=============== Created Last 30 ================

2010-02-26 01:00:24 0 ----a-w- c:\documents and settings\owner\defogger_reenable
2010-02-23 19:04:48 0 d-----w- c:\windows\system32\wbem\Repository
2010-02-23 19:03:34 0 d-----w- c:\windows\system32\CallBurner
2010-02-23 19:03:34 0 d-----w- c:\program files\CallBurner
2010-02-11 17:44:32 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2010-02-11 17:40:36 0 d-----w- c:\program files\iPod
2010-01-31 04:28:35 0 d-----w- c:\docume~1\owner\applic~1\comcasttb
2010-01-31 04:12:08 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-01-29 04:35:18 0 d-----w- c:\program files\common files\Symantec Shared

==================== Find3M ====================

2010-02-25 23:53:02 0 ----a-w- c:\windows\system32\drivers\lvuvc.hs
2010-02-25 23:52:56 0 ----a-w- c:\windows\system32\drivers\logiflt.iad
2010-02-25 00:31:42 90112 ----a-w- c:\windows\DUMP275e.tmp
2010-02-23 14:44:40 90112 ----a-w- c:\windows\DUMP2848.tmp
2010-02-23 14:22:12 90112 ----a-w- c:\windows\DUMP2683.tmp
2010-02-23 13:39:00 90112 ----a-w- c:\windows\DUMP2cec.tmp
2010-02-01 14:40:58 90112 ----a-w- c:\windows\DUMP98a8.tmp
2010-01-16 20:57:54 82348 ---ha-w- c:\windows\system32\mlfcache.dat
2010-01-07 22:07:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 22:07:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-31 16:50:04 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-31 16:50:04 353792 ------w- c:\windows\system32\dllcache\srv.sys
2009-12-31 15:33:06 70656 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-31 15:33:06 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-12-21 19:14:06 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2009-12-21 19:14:04 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2009-12-18 13:05:44 634648 ----a-w- c:\windows\system32\dllcache\iexplore.exe
2009-12-18 13:04:10 161792 ----a-w- c:\windows\system32\dllcache\ieakui.dll
2009-12-17 23:14:00 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-12-16 18:43:28 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-16 18:43:28 343040 ------w- c:\windows\system32\dllcache\mspaint.exe
2009-12-14 07:08:24 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-14 07:08:24 33280 ------w- c:\windows\system32\dllcache\csrsrv.dll
2009-12-08 19:27:52 2189184 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 19:27:52 2189184 ------w- c:\windows\system32\dllcache\ntoskrnl.exe
2009-12-08 19:26:16 2145280 ------w- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-12-08 18:43:52 2023936 ------w- c:\windows\system32\dllcache\ntkrpamp.exe
2009-12-08 18:43:50 2066048 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-12-08 18:43:50 2066048 ------w- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-12-08 09:23:28 474112 ------w- c:\windows\system32\dllcache\shlwapi.dll
2009-12-04 18:22:22 455424 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2007-06-13 03:01:06 2938960 ------w- c:\program files\WxBugStandalone6.07.0.20.EXE
2007-05-26 03:59:08 5632 --sh--w- c:\program files\Thumbs.db
2007-04-14 01:05:38 839865 ------w- c:\program files\tax2006.tax
2007-04-04 02:51:12 64067151 ------w- c:\program files\OOOP-2.1.0-3-gallery.oxt
2006-11-18 23:31:40 774144 ------w- c:\program files\RngInterstitial.dll
2006-09-02 03:52:10 2626744 ------w- c:\program files\comcast_photoshow_deluxe_4.exe
2007-12-30 04:05:28 3766 --sh--w- c:\windows\system32\KGyGaAvL.sys
2007-12-30 04:05:12 88 --sh--r- c:\windows\system32\AED333187F.sys
2008-09-07 16:24:08 32768 --sh--w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090720080908\index.dat

============= FINISH: 19:06:55.70 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


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Posted 28 February 2010 - 08:59 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
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If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

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Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 05 March 2010 - 07:05 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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