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please can someone help me


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#1 gooberman

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Posted 25 February 2010 - 03:08 PM

I beg of you please help me.... my comptuter was taken over by malware defense i have an xp sp3 when malware defense took over it deleted AVG and then reinstalled it so who knows what that is now.... I tried to removed malware defense from the control panel but when i do a text box shows up saying for what reason do you wish to delete malware defense.... i cannot get on the internet with that computer after a few minutes it freezes up and i cannot do anything.... please help me ... i beg of you..... please

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#2 shrdt

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Posted 25 February 2010 - 03:52 PM

How experienced are you with computers? ( If I ask you about IDE's and Molex connections do you know what I'm speaking of? )


What kind of PC do you have? describe what you can, anything would be helpful


Is this the only PC you have?


if you have another PC that isn't infected, do you have a digital camera that you can hook up to it?


I'll try to wait for your response, if I do not get back to you today, I will be on here tomorrow morning :thumbsup:

Edited by shrdt, 25 February 2010 - 03:53 PM.


#3 gooberman

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Posted 01 March 2010 - 04:55 PM

No i dont have a lot of experience with computers i dont know what an IDE is .... the computer is a toshiba satellite 3 years old with windows XP service pack 3 and it is the only computer i have ..... i dont have internet where i live so i can only get on the computer like once a week any help you can give me would be appreciated......




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