Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

agent.exe - Application Error


  • Please log in to reply
9 replies to this topic

#1 emohan

emohan

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:46 PM

Posted 25 February 2010 - 02:05 PM

I am running windows XP pro SP3. I have just received a pop up error that says

agent.exe - Application Error

The instruction at "0x7c9113c2" referenced memory at "0x00000004." The memory could not be "written"

click ok to terminate program

When i clicked ok, none of the programs i had opened closed

Please help

BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:05:46 AM

Posted 25 February 2010 - 02:09 PM

What is agent.exe?

#3 emohan

emohan
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:46 PM

Posted 25 February 2010 - 02:11 PM

That is a great question, i have no idea.

#4 rodehawg

rodehawg

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:09:46 PM

Posted 25 February 2010 - 02:15 PM

From The Process Library

"The agent.exe file is also known as the InstallShield Update Service Agent and is used to connect to the Internet to check for software updates for the following software applications: Roxio, DragonNaturally Speaking, Corel Draw, Acronis, Articulate, and other programs that make use of the service FLEXnet Connect.

Agent.exe acts like the wuauclt.exe process (referred to as Windows Update). It checks for updates on the Internet and notifies the user regarding the update. For the agent.exe file to collect the correct update for the software, it has to obtain particular information from the software including product version, product name, and language. By default, the provider of the software is the one that sets the frequency of the update-checking process carried out by the agent.exe file. The user can also change its settings through the control panel"

#5 emohan

emohan
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:46 PM

Posted 25 February 2010 - 03:39 PM

I am not sure what to do with this error. Do you need additional information?

#6 hamluis

hamluis

    Moderator


  • Moderator
  • 55,727 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:12:46 AM

Posted 25 February 2010 - 03:53 PM

First...search for and locate such file on your system.

Then...ake a look in Event Viewer for more info on the error.

I remind all...you cannot tell if a file is malware...by the filename. Location and file size need to also be considered.

Any file that is bonafide...ought to disclose the parent as part of the Properties right-click info. Try looking at the Version data.

Louis

#7 emohan

emohan
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:46 PM

Posted 25 February 2010 - 04:03 PM

i searched for it and came up with a few hits, please see attached.

Attached Files



#8 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:05:46 AM

Posted 25 February 2010 - 04:13 PM

Seems to be for an updater to an application.

#9 hamluis

hamluis

    Moderator


  • Moderator
  • 55,727 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:12:46 AM

Posted 25 February 2010 - 04:39 PM

Hmmm...funny, I don't have either of those agent.exe files on my system, in those locations or anywhere else.

Louis

#10 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:05:46 AM

Posted 25 February 2010 - 04:42 PM

Hmmm...funny, I don't have either of those agent.exe files on my system, in those locations or anywhere else.

Louis



Must be OS and software dependent. I have Vista and only one file with the name agent in it that is an executable.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users