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XP Pro hangs during shutdown


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#1 csolarz

csolarz

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Posted 07 September 2005 - 11:10 AM

I have a IBM thinkpad T22 user here on XP Pro SP1a that is experiencing shutdown hanging. It completes all the prompts and shutdown messages and then ONLY displays the blue background, and just sits and sits and sits there. Will never complete the shutdown process and power itself off.

this only started happening a week ago. User claims no new software and no new hardware.

ideas?
CSolarz..

MCSA/MCSE/ MCT

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#2 TEB

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Posted 07 September 2005 - 11:33 AM

Lets try cleaning up the computer of any trash files.

Do the following:
go to ccleaner.com
download crap cleaner
install it wherever
once opened, check everything in the left submenu if it is not already checked.
in the bottom right, click run cleaner
Let it work, and lots of crap will be cleaned from your computer.

Note: Dont use the issues feature unless theres a trained professional there at your side.

_
Secondly, click start. Click run, and type msconfig
click the startup tab
uncheck nearly everything you dont absolutely need on startup.

Reboot your computer, then try it out.

_
Open my computer, and in the address bar type %temp%
Delete any files listed
_
Make sure you have an antivirus/antispyware
I reccomend zonelabs secuity suite and adaware se personal.

zonelabs
http://www.zonelabs.com/store/application?...g=en&lid=nav_db

adaware
http://www.download.com/Ad-Aware-SE-Person...tml?tag=lst-0-2

#3 thedon57

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Posted 07 September 2005 - 11:40 AM

Hi one why don't you ask him why he does not have SP2 installed.

Right i believe is trouble is that a file has become corrupted or uninstalled for some reason.

Does he or you have the recovery disk or the windows cd-rom xp disk.

If you have then go to start.
Select RUN.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select OK button.
Follow the prompts throughout the System File Checker process, this should take about 51 mins.
Reboot the computer when System File Checker completes.

Hope this helps you.
Now installed Microsoft Security Essencials on my Tower with Windows Home Premium 32bit and Toshiba Satellite Pro Laptop with Windows Home Premium 64bit

#4 csolarz

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Posted 07 September 2005 - 11:57 AM

our Co. hasn't yet moved on SP2 as some of our business apps aren't sp2 compliant yet...
CSolarz..

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#5 thedon57

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Posted 07 September 2005 - 01:29 PM

:thumbsup: :flowers: Hi this is cheeky train them then ha ha :trumpet: :inlove:
Now installed Microsoft Security Essencials on my Tower with Windows Home Premium 32bit and Toshiba Satellite Pro Laptop with Windows Home Premium 64bit




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