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Computer freezes


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#1 dougandnita

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Posted 07 September 2005 - 10:39 AM

Hello everyone. I am new to this list, not very good with computers and desperate for help. The screen on my 3year old computer freezes randomly. I am using XP Professional but this happens in other programmes as well. The ctrl/alt/delete keys do nothing, neither does the mouse or keyboard. I have to reboot in order to get it going again. It will last for a few minutes or half a day and then go again. I have scanned with everything I have ie Norton/adaware/Spysweeper to no avail, also done all the routine housekeeping. I have plent of memory. I have tried starting in Safe Mode and the same happens - but not so frequently.
I am in the middle of writing a family history book so you can imagine my irritation. Can anyone please give me any advise. Thank you
Doug

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#2 thedon57

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Posted 07 September 2005 - 10:54 AM

Hi can you do a hijack this log and resubmit it here but mark it hijack this log
Now installed Microsoft Security Essencials on my Tower with Windows Home Premium 32bit and Toshiba Satellite Pro Laptop with Windows Home Premium 64bit

#3 Scarlett

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Posted 07 September 2005 - 11:08 AM

Yes, maybe you should consider posting a Highjack This Log. This link will take you to a detailed tutorial on how to post a log.

Good Luck! :thumbsup:

How to Post a Highjack This Log

Just please keep in mind that all Highjack This Team Members are volunteers. One must practice a little patience, when waiting for help. I promise you though that they will get to you as soon as they are able.

And above all do not attempt to work on your log yourself. And only take the advice from an official HJT Team Member. Which will show under thier name and avatar.

One more thing. Do not reply to your own post. As the Team keeps an eye out for zero replies. If they see a reply they will assume that someone is already helping you out. Then I'm afraid that you may get lost in the shuffle.
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