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iTunes installion issues on Windows XP Media Center Edition 2002 RollUp 2005


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4 replies to this topic

#1 Confused Gamer

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Posted 24 February 2010 - 08:33 PM

I uninstalled iTunes and attempted to re-install it, but I keep getting an error alert that says:

An error occurred while attempting to create the directory: C:\Documents and Settings\All Users\Application Data\Apple
An error occurred while attempting to create the directory: C:\Documents and Settings\All Users\Application Data\Apple Computer

The folders are there, but nothing is in them...I deleted the folders and another alert says: The installer has insufficient privileges to access this directory: C:\Documents and Settings\All Users\Application Data\Apple
C:\Documents and Settings\All Users\Application Data\Apple Computer

What's wrong with iTunesSetup?

I appreciate your help...Thanks in advance.

W. Hayes
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Edited by Confused Gamer, 25 February 2010 - 01:35 AM.


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#2 Confused Gamer

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Posted 26 February 2010 - 12:58 AM

Hey everyone...Here is the message I get when I delete the folders iTunes installation can't create:

The Installer has insufficient privileges to access this directory:
C:\Documents and Settings\All Users\Application Data\Apple or C:\Documents and Settings\All Users\Application Data\Apple Computer.

Log on as administartor or contact your system administrator.

I happen to be an administrator on Windows XP MCE 2002 RollUp Update 2005.

Thanks to anywho helps.

W.Hayes

#3 garmanma

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Posted 26 February 2010 - 10:09 AM

3 things to try:
Take ownership of file or folder
http://support.microsoft.com/kb/308421

The Windows Installer Cleanup Utility
http://support.microsoft.com/kb/290301
Look for anything that says Apple and check the box by it

Revo Uninstaller free
http://www.revouninstaller.com/revo_uninst...e_download.html
Use this to uninstall itunes, just take it slow and be careful
Mark
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#4 Confused Gamer

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Posted 26 February 2010 - 04:38 PM

Thanks garmanma...I just decided to restore my computer to factory settings. Do you think I will have the same problems if I do a destructive system recovery?

#5 garmanma

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Posted 26 February 2010 - 07:16 PM

No, you should have no issues
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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