I know this is scary and frustrating all at the same time.
I want to share a few things:
See post # 2, by quietman7 (Global Moderator)
:For those having trouble running Malwarebytes Anti-Malwarehttp://www.bleepingcomputer.com/forums/t/267354/for-those-having-trouble-running-malwarebytes-anti-malware/Read post # 2 in its entirety.
Note this, regarding Rkill
:"A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully."
Also, please read this entire topic:How to use Malwarebytes' Anti-Malware to scan and remove malware from your computer
Posted by Grinler on February 16, 2010http://www.bleepingcomputer.com/virus-remo...alware-tutorial
ESPECIALLY the Troubleshoot section
, AND this section:"Using Rkill to terminate infection processes that may be stopping MBAM from running"
I don't know if you've read/followed the instructions in the following:Remove Security Tool and SecurityTool (Uninstall Guide)
Posted by Grinler on September 25, 2009http://www.bleepingcomputer.com/virus-remo...e-security-tool
Follow ALL of the steps in this removal guide.
Just to let you know: (this is for YOUR protection)"only trained members of the following groups: Malware Response Team, Malware Study Hall Senior, Moderators or Administrators are allowed to help people with logs."
I'm not official staff, so I am not authorized to help with logs.Make sure you update Malwarebytes'.
In order for Malwarebytes' to do its best work for you, it must have the most current database definitions.
After you follow all of the steps in the Security Tool Removal Guide, please reply back,
and include your Malwarebytes' scan results (copy/paste the ENTIRE CONTENTS of the scan results log into your next reply),
so one of the official staff members can help you with your log.
In your next reply, also include what symptoms, if any, you are still experiencing.