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help infected! total pc defender


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3 replies to this topic

#1 denhom

denhom

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Posted 24 February 2010 - 05:45 PM

i followed the instructions on how to remove total pc defender, but could not get malwarebytes to install. i could download it, but when opening up the file it says it could not find them. i am getting redirected to many other sites as well.. please help!!! btw.. the gamer log would not run as well....

thanks for help in advance!


DDS (Ver_09-12-01.01) - NTFSx86
Run by denhom at 17:33:31.57 on Wed 02/24/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2744 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\denhom\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.ebcusa.com/
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~3\office12\GRA8E1~1.DLL
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: {c7318da1-a834-432d-9d76-15fbe580856e} - tuvibibu.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} - hxxp://ebcdesbs1/connectcomputer/nshelp.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1262810443284
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~3\office12\GR99D3~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LMIinit - LMIinit.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: yekotosu.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~3\office12\GRA8E1~1.DLL
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Notification Packages = scecli gifekuwe.dll

============= SERVICES / DRIVERS ===============

R0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [2010-1-6 24064]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-3-7 338056]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-2-17 255600]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-2-17 243312]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-8-11 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-1-8 47640]
R2 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-3-7 50312]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-4-24 1111880]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k5132.sys [2010-1-6 144480]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100219.002\naveng.sys [2010-2-19 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100219.002\navex15.sys [2010-2-19 1324720]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-2-17 87664]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-4-24 153416]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2010-02-24 22:19:45 0 d--h--w- c:\windows\PIF
2010-02-23 21:41:20 0 d-----w- c:\program files\common files\Software Update Utility
2010-02-17 19:23:01 0 d-----w- c:\program files\Windows Media Connect 2
2010-02-17 19:22:45 0 d-----w- C:\9b620bb904b4311777a000ae
2010-02-17 19:22:24 0 d-----w- C:\400656ea9fc89c547c
2010-02-17 19:22:20 0 d-----w- c:\windows\system32\LogFiles
2010-02-17 19:22:09 0 d-----w- C:\7a84d13f79a0958ebbad56
2010-02-17 16:22:56 361256 ----a-w- c:\windows\system32\MyCommandbutton.ocx
2010-02-17 16:22:56 349968 ----a-w- c:\windows\system32\IGThreed40.ocx
2010-02-17 16:22:56 246304 ----a-w- c:\windows\system32\MyFramePanel.ocx
2010-02-17 16:22:56 131856 ----a-w- c:\windows\system32\MSADODC.ocx
2010-02-17 16:22:56 1140472 ----a-w- c:\windows\system32\IGUltraGrid20.ocx
2010-02-17 16:22:56 101888 ----a-w- c:\windows\system32\VB6STKIT.DLL
2010-02-17 16:22:55 0 d-----w- c:\program files\SoftwareClub.ws
2010-02-17 16:18:34 0 d-----w- c:\docume~1\alluse~1\applic~1\AVS4YOU
2010-02-17 16:18:28 0 d-----w- c:\docume~1\denhom\applic~1\AVS4YOU
2010-02-17 16:16:00 0 d-----w- c:\program files\common files\AVSMedia
2010-02-17 16:15:21 24576 ----a-w- c:\windows\system32\msxml3a.dll
2010-02-17 16:15:20 0 d-----w- c:\program files\AVS4YOU
2010-02-16 15:00:33 1015 ----a-r- C:\logFile.xsl
2010-02-16 15:00:08 0 d-----w- c:\program files\3ivx
2010-02-16 14:59:59 0 d-----w- c:\program files\Flip Video
2010-02-16 14:59:59 0 d-----w- c:\docume~1\alluse~1\applic~1\Flip Video
2010-02-12 02:37:16 10240 ----a-w- c:\windows\CurLogs.CDX
2010-02-01 01:08:01 0 d-----w- c:\program files\ESET
2010-01-31 18:34:58 0 d-sha-r- C:\cmdcons
2010-01-29 18:31:01 91864 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-01-29 18:31:01 123208 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-01-29 18:27:27 0 d-----w- c:\program files\Symantec AntiVirus
2010-01-29 17:35:30 0 d-----w- c:\windows\system32\appmgmt

==================== Find3M ====================

2010-01-25 16:11:37 317976 ----a-w- c:\windows\system32\drivers\iastor.sys
2010-01-06 20:01:59 21640 ----a-w- c:\windows\system32\emptyregdb.dat
2009-12-31 16:50:03 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14:05 916480 ------w- c:\windows\system32\wininet.dll
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-08 19:26:15 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 18:43:51 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-11-27 17:11:44 17920 ----a-w- c:\windows\system32\msyuv.dll
2009-11-27 17:11:44 1291776 ----a-w- c:\windows\system32\quartz.dll
2009-11-27 16:07:35 8704 ----a-w- c:\windows\system32\tsbyuv.dll
2009-11-27 16:07:35 28672 ----a-w- c:\windows\system32\msvidc32.dll
2009-11-27 16:07:34 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-11-27 16:07:34 48128 ----a-w- c:\windows\system32\iyuv_32.dll
2009-11-27 16:07:34 11264 ----a-w- c:\windows\system32\msrle32.dll
1601-01-01 00:03:52 55808 --sha-w- c:\windows\system32\tuvibibu.dll

============= FINISH: 17:33:44.92 ===============

Attached Files



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#2 syler

syler

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  • Location:Warrington, UK
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Posted 26 February 2010 - 09:15 PM

Hello,

My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if you
would let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.


Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed, click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix


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#3 denhom

denhom
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Posted 01 March 2010 - 09:41 AM

syler,

I have fixed my issue since my first posting. you may close the thread, thanks for you quick responce!

#4 syler

syler

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Posted 01 March 2010 - 03:24 PM

Thanks for letting me know thumbup2.gif

Since this issue appears resolved ... this Topic is closed. Glad we could help.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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