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5 replies to this topic

#1 superqaz

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Posted 24 February 2010 - 05:23 AM

hi

when using eset online scanner: each time i have to download the "components" then downbload the "definitions" . should'nt the components remain on my pc and not have to be installed each time i use it?

also: eset keeps telling me i have anti vir running even when its prevented from starting with windows

thanx

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#2 superqaz

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Posted 08 March 2010 - 07:06 AM

test

#3 quietman7

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Posted 08 March 2010 - 08:19 AM

Some online scanners will detect existing anti-virus software and refuse to cooperate. In many cases you may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If it's detecting your anti-virus software when disabled and still refusing to cooperate, then try doing another Online Virus Scan.
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#4 superqaz

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Posted 08 March 2010 - 12:02 PM

hi

eset will still scan with antivir disabled [prevented from starting at boot time] but it warns that it may be inaccuate. also eset was recommended in this forum and it was the only one i used that picked up the malware so id like to keep it

also, do u know the answer to my query about "components" or should i post as sepeate question

thanx for ur help

#5 quietman7

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Posted 08 March 2010 - 12:20 PM

Yes Eset is often recommended as an online scan but there are other online scans we recommend for the very reason you asked. I use NOD32 as my primary av so I always perform other online scans. I would think it should keep the download components for future scans but I cannot confirm. You can always check about that with Eset Support or ask at the Official Eset Support Forum if no one else is able to confirm.

There is no need to start a separate topic here at BC.
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#6 superqaz

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Posted 08 March 2010 - 12:36 PM

ok thanx i will try that forum

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