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I desperately need your help!


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#1 us3r

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Posted 23 February 2010 - 10:14 PM

Hello everyone! I desperately need someone to help me!

I was facing a problem with my Vista PC, it would crash and become unresponsive 5 minutes after every time it would reboot. However, everything was working fine when I run it on safe mode. I used an antivirus, Mbam, CCleaner and anything possible, the PC seemed to be clean.

So, I went to another tech support forum to assist me. They had me install a combofix software which caused all exe files to become unresponsive (whenever I try to open one, it gives me an error saying something like "There has been an attempt for a function on a registry key that has been marked for deletion".

Then, the battery almost ran out and the screen became all black and unresponsive. What can I do now? The guys on the other forum just left me alone as soon as I posted the updates regarding the combofix problem :huh:

I am posting all these from another PC belonging to my sister.

Should I reboot or will this erase important files and programes? The PC is totally unresponsive now.. ctrl+alt+del doesn't work either!... I told them that I have not backed anything up. Please help!

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#2 Broni

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Posted 23 February 2010 - 11:02 PM

"There has been an attempt for a function on a registry key that has been marked for deletion"

Normally, restart fixes the above issue.
Since you ran Combofix, I suggest, you start new topic in malware removal forum, so malware experts can check what's going on.

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#3 garmanma

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Posted 24 February 2010 - 12:09 PM

You have posted a hijackthis log here and you are already receiving assistance.

Please refrain from asking for help from others while you are being instructed by someone helping you with a hijackthis log elsewhere. Any modifications you make can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the Helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer. If you had posted your log here, similar rules would apply. We would ask that you refrain from asking for help elsewhere.

To avoid confusion, I am closing this topic. If you still need assistance after your log has been reviewed and you have been cleared, please start a new topic. If you have any questions, please PM me or another moderator.

Thanks for your cooperation.


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