Posted 23 February 2010 - 09:20 PM
I could use some help with a virus I can't get rid of.
I'm runing XP Pro on a Dell Precision M2300 laptop.
When I open Thunderbird, a message appears stating:
There was an error downloading the following message:
From: "Manager Joan Jeffries" <email@example.com>
Subject: DHL Express Services. Please get your parcel NR.1057
This message may contain a virus or there is not enough disk space. Skip this message?
AVG immediately pops up with a warning:
Resident Shield Alert
Accessed file is infected
C: \ Docs Settings\XX\Local\Settings\Temp\newmsg
It will heal the "newmsg" file but when Thunderbird starts to download emails
into the inbox, the warning appears again.
I've run scans with AVG, Ad-aware & Spybot-Search&Destroy to no avail.
Any help will be appreciated. Much thanks !