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HOW DO YOU GET RID OF SPYWARE


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2 replies to this topic

#1 cackinghen34

cackinghen34

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Posted 06 September 2005 - 08:03 PM

I HAVE RUN NORTON INTERNET SECURITY, I HAVE SPYSWEEPER, I RUN ANTISPY FROM YAHOO AND I STILL GET STUPID POP UP... I HAVE RUN THE HIJACKTHIS AND I DONT KNOW WHAT IS GOOD OR BAD CAN SOMEONE HELP ME.....
THIS IS THE LOG RUN ON SAFE MODE... HELP!!!!!!!!!!!!!!!

ogfile of HijackThis v1.99.1
Scan saved at 8:34:41 PM, on 9/6/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\rundll32.exe
C:\Documents and Settings\Mommy.FAMILYROOM\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: SDWin32 Class - {BCB0F657-E1ED-4E16-9240-5361C4E17661} - C:\WINDOWS\System32\ghphs.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [cgsycli] C:\WINDOWS\System32\nrbyo\cgsycli.exe
O4 - HKLM\..\Run: [hqfjm] C:\WINDOWS\System32\otqbihjt\hqfjm.exe
O4 - HKLM\..\Run: [ytpflhv] C:\WINDOWS\System32\hilwnkj\ytpflhv.exe
O4 - HKLM\..\Run: [ftwxobuc] C:\WINDOWS\System32\oatvxr\ftwxobuc.exe
O4 - HKLM\..\Run: [avgvs] C:\WINDOWS\System32\xypttnk\avgvs.exe
O4 - HKLM\..\Run: [osfxjtbs] C:\WINDOWS\System32\tblssl\osfxjtbs.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\anzpiz.exe reg_run
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
O4 - Global Startup: ndck.exe
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot8_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.15.38/ttinst.cab
O20 - Winlogon Notify: IPConfTSP - C:\WINDOWS\system32\kmd106.dll (file missing)
O20 - Winlogon Notify: Setup - C:\WINDOWS\system32\cUmocx.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: dlbx_device - Dell - C:\WINDOWS\System32\dlbxcoms.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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#2 John_McKenna

John_McKenna

    World Class Hairy Chest


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Posted 09 September 2005 - 07:24 AM

Hi cackinghen and welcome to Bleeping. Great username ! :thumbsup:

Please Download the following tools to assist us in removing this infection!
  • Download WinPFind
    • Right Click the Zip Folder and Select "Extract All"
    • Extract it somewhere you will remember like the Desktop
    • Dont do anything with it yet!
  • Download Track qoo
    • Save it somewhere you will remember like the Desktop
Reboot into Safe Mode

Doubleclick WinPFind.exe
  • Click "Start Scan"
  • It will scan the entire System, so please be patient!
  • Once the Scan is Complete
  • Go to the WinPFind folder
  • Locate WinPFind.txt
  • Place those results in the next post!
Reboot back to Normal Mode!

Double Click on "Track qoo.vbs"

Note - If you Antivirus has Script Blocking, you will get a Pop Up Windows asking you what to do. Allow this Entire Script to Run, its harmless!

Wait a few seconds and a notepad page will pop up, Copy & Paste the Track qoo results and place them in the next post along with the results of WinPFind and a fresh HijackThis log generated while in normal mode please. :flowers:

PS. Turn your Caps lock off please!!
Want to fight back? Click HERE and learn how to remove spyware.

If I've helped you, please consider donating to the Multiple Sclerosis Society (UK)

#3 John_McKenna

John_McKenna

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Posted 19 September 2005 - 11:56 AM

Due to a lack of feedback, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
Want to fight back? Click HERE and learn how to remove spyware.

If I've helped you, please consider donating to the Multiple Sclerosis Society (UK)




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