Hey there. Just joined this Site 2 minutes ago, all the way from New Zealand. Hoping this will be a good source of help and advise on IT issues. I work for a Trust who have various services for youth and their families i.e. youth, drug and alcohol councelling, anti bullying programme for schools, Truancy Officer for the region, Community Support Centre which includes foodbank.....the list goes on.
My role is the Office Administrator which basically means I do everything from HR, Accounts, Payroll to IT Support. I do have a background in IT Support and Software training but have not been trained as an IT Specialist that supports PC's / Laptops etc. So, fingers crossed this site is going to be my life saver as we don't have funding for outsourcing our IT requirements.