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SSDT (Suprabtusotware) and AttachedDevice (\File system Fastfat)


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29 replies to this topic

#1 SeekingSolutions

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Posted 23 February 2010 - 05:37 AM

Hi -
Couldyou help with removal? DDS log attached.

Attached Files

  • Attached File  DDS.txt   5.58KB   8 downloads


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#2 schrauber

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Posted 25 February 2010 - 12:28 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

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Posted 02 March 2010 - 02:46 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 schrauber

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Posted 05 April 2010 - 02:48 PM

Hi there,

Please post back with the requested logfiles.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#5 SeekingSolutions

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Posted 10 April 2010 - 01:19 AM

Hi - Will rerun and repost DDS and GMER although, until tonight, I haven't used the computer since last post.
PS What does "bumping your log/topic" mean?

Edited by SeekingSolutions, 10 April 2010 - 01:24 AM.


#6 schrauber

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Posted 10 April 2010 - 04:34 AM

Bumping is when you reply again and again to your unanswered thread to push it up on site 1. The problem is we do not start working on page 1, we start at the last page, means when you bump you have to wait longer for a reply as when you did not bump the topic smile.gif.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#7 SeekingSolutions

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Posted 12 April 2010 - 07:44 AM

I was unable to turn off the Windows firewall. Somewhere along the line I have lost permission to perform some functions.
The problems that brought me to this forum were an empty Startup file and unexplained loss of memory. Following instructions from forum members, I have run Malwarebytes, SAS-free, AVSCAN, defogger, ESET scan, Kill2me. I don't remember in what order. I also used Sequoia view to see memory usage. Somewhere in this process I got a "computer has no virus protection" message. Also, when trying to install AVG, I got a "no permission" mesage, and then when trying to install AVIRA, "The following error occured: Scheduler has not been started." Again, I had no permission. I am wondering if there is something I have done to mess up permissions on some folders. I am signed on as administrator, am the OWNER, and logged in as Irena. This is a stand-alone computer and I am the only one who uses it. Posting DDS log - GMER in next post since it needs me to shut down.
DDS Log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Irena at 8:12:57.65 on Mon 04/12/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.256.141 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Documents and Settings\Irena\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://my.netzero.net/s/search?r=minisearch
uStart Page = hxxp://webmail.netzero.net/
uInternet Settings,ProxyServer = http=localhost:8080
uInternet Settings,ProxyOverride = 64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*microsoft.com;*windowsupdate.com;*wustat.windows.com;*.pogo.com;*.worldwinner.com;*test-speed.com;liveupdate.symantecliveupdate.com;*symantec.com;*.nai.com;*.networkassociates.com;*photosite.com;*.dir.untd.com;*.prod.untd.com;m.2mdn.net;<local>
uSearchURL,(Default) = hxxp://my.netzero.net/s/search?r=minisearch
uWindows: load=
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
TB: {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - No File
TB: {F5735C15-1FB2-41FE-BA12-242757E69DDE} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [NeroCheck] c:\windows\system32\\NeroCheck.exe
mRun: [InCD] c:\program files\ahead\incd\InCD.exe
mRun: [VerizonServicepoint.exe] "c:\program files\verizon\vsp\VerizonServicepoint.exe" /AUTORUN
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SEH: {EDB0E980-90BD-11D4-8599-0008C7D3B6F8} - No File
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 66632]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]

=============== Created Last 30 ================

2010-04-10 04:38:57 0 dc-h--w- c:\windows\system32\GroupPolicy

==================== Find3M ====================

2010-01-17 21:44:40 2608 -c--a-w- c:\windows\system32\d3d9caps.dat
2010-01-17 21:44:39 2496 -c--a-w- c:\windows\system32\d3d8caps.dat

============= FINISH: 8:14:00.76 ===============

Attached Files



#8 SeekingSolutions

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Posted 12 April 2010 - 08:55 AM

DDS in previous post. Disabled all active spyware. Could not turn off Windows Firewall. In advance, thank you for your time.

As requested GMER:
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-04-12 09:49:04
Windows 5.1.2600 Service Pack 2
Running: 9ukzts6o.exe; Driver: C:\DOCUME~1\Irena\LOCALS~1\Temp\uwliykob.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xF655A320]

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----


#9 schrauber

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Posted 13 April 2010 - 12:48 PM

Hello, SeekingSolutions
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.





Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#10 SeekingSolutions

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Posted 13 April 2010 - 04:41 PM

Hi Tom,
As requested, Combofix log. I wish I knew more of what it meant! wacko.gif

ComboFix 10-04-13.02 - Irena 04/13/2010 17:04:49.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.256.120 [GMT -4:00]
Running from: c:\documents and settings\Irena\Desktop\schrauber.exe
.

((((((((((((((((((((((((( Files Created from 2010-03-13 to 2010-04-13 )))))))))))))))))))))))))))))))
.

2010-04-10 04:38 . 2010-04-10 04:38 -------- dc-h--w- c:\windows\system32\GroupPolicy

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-04-13 19:24 . 2009-01-02 01:46 -------- dc----w- c:\documents and settings\All Users\Application Data\temp
2010-02-22 20:45 . 2010-02-22 20:45 -------- dc----w- c:\program files\Avira
2010-02-22 02:39 . 2010-02-22 02:39 -------- dc----w- c:\program files\ESET
2010-02-21 21:53 . 2010-02-21 21:53 52224 -c--a-w- c:\documents and settings\Irena\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-02-21 21:52 . 2010-02-21 21:52 117760 -c--a-w- c:\documents and settings\Irena\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-02-21 21:51 . 2010-02-21 21:51 -------- dc----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-02-21 21:51 . 2010-02-21 21:51 65024 -c--a-r- c:\documents and settings\Irena\Application Data\Microsoft\Installer\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}\IconCDDCBBF15.exe
2010-02-21 21:51 . 2010-02-21 21:51 5120 -c--a-r- c:\documents and settings\Irena\Application Data\Microsoft\Installer\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}\IconCDDCBBF16.exe
2010-02-21 21:51 . 2010-02-21 21:51 18944 -c--a-r- c:\documents and settings\Irena\Application Data\Microsoft\Installer\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}\IconCDDCBBF13.exe
2010-02-21 21:51 . 2010-02-21 21:50 -------- dc----w- c:\program files\SUPERAntiSpyware
2010-02-21 21:50 . 2010-02-21 21:50 -------- dc----w- c:\documents and settings\Irena\Application Data\SUPERAntiSpyware.com
2010-02-21 21:48 . 2010-02-21 21:48 -------- dc----w- c:\program files\Common Files\Wise Installation Wizard
2010-02-21 14:16 . 2010-02-20 07:38 -------- dc----w- c:\program files\Malwarebytes' Anti-Malware
2010-02-21 14:15 . 2010-02-21 14:15 5115824 -c--a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-02-20 23:31 . 2010-02-20 21:25 -------- dc----w- c:\documents and settings\All Users\Application Data\avg9
2010-02-20 20:43 . 2010-02-20 20:43 21208 -c--a-w- c:\documents and settings\Irena\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-02-20 07:38 . 2010-02-20 07:38 -------- dc----w- c:\documents and settings\Irena\Application Data\Malwarebytes
2010-02-20 07:38 . 2010-02-20 07:38 -------- dc----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-02-18 07:45 . 2010-02-18 07:45 -------- dc----w- c:\program files\SequoiaView
2010-01-17 21:44 . 2007-08-28 03:44 2608 -c--a-w- c:\windows\system32\d3d9caps.dat
2010-01-17 21:44 . 2004-08-27 18:58 2496 -c--a-w- c:\windows\system32\d3d8caps.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-02-18 2012912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NeroCheck"="c:\windows\System32\\NeroCheck.exe" [2001-07-09 155648]
"InCD"="c:\program files\Ahead\InCD\InCD.exe" [2003-09-01 1200178]
"VerizonServicepoint.exe"="c:\program files\Verizon\VSP\VerizonServicepoint.exe" [2008-02-13 2065648]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-06-08 98304]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 19:21 548352 -c--a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-02-27 21:10 35696 -c--a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\FlashPlayerUpdate]
2009-02-03 02:07 240544 -c--a-r- c:\windows\system32\Macromed\Flash\FlashUtil10b.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2004-06-08 17:20 98304 -c--a-w- c:\program files\QuickTime\qttask.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 11:25 AM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/17/2010 11:15 AM 66632]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2/17/2010 11:15 AM 12872]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://webmail.netzero.net/
uInternet Settings,ProxyServer = http=localhost:8080
uInternet Settings,ProxyOverride = 64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*microsoft.com;*windowsupdate.com;*wustat.windows.com;*.pogo.com;*.worldwinner.com;*test-speed.com;liveupdate.symantecliveupdate.com;*symantec.com;*.nai.com;*.networkassociates.com;*photosite.com;*.dir.untd.com;*.prod.untd.com;m.2mdn.net;<local>
uSearchURL,(Default) = hxxp://my.netzero.net/s/search?r=minisearch
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.
- - - - ORPHANS REMOVED - - - -

ShellExecuteHooks-{EDB0E980-90BD-11D4-8599-0008C7D3B6F8} - (no file)
Notify-WgaLogon - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-04-13 17:14
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-04-13 17:21:11
ComboFix-quarantined-files.txt 2010-04-13 21:21

Pre-Run: 793,108,480 bytes free
Post-Run: 780,460,032 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

- - End Of File - - CCE63318193038DDF87FDC794B099BCB


#11 schrauber

schrauber

    Mr.Mechanic


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Posted 14 April 2010 - 01:21 PM

Hi,

Please update your version of Malwarebytes and run a quick scan, post back with the content of the logfile.


  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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#12 SeekingSolutions

SeekingSolutions
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Posted 14 April 2010 - 07:50 PM

Hi Thomas,
Happy to hear from you. Here's the Malwarebytes Quick Scan results.
Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.11

4/14/2010 8:43:03 PM
mbam-log-2010-04-14 (20-43-03).txt

Scan type: Quick scan
Objects scanned: 105763
Time elapsed: 16 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Now on to the OTL (what does OTL mean?)
And one more thing I'd like to mention without knowing how it might be involved: each time I restart the machine, I get a message that says, "Cannot connect to file system. InCD service not running. From what I can tell, the service seems to be running.

#13 SeekingSolutions

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Posted 14 April 2010 - 08:50 PM

As requested:
I'm trying to think of anything I might have changed since we started this. The only thing I can think of, is maybe resetting something in Internet Options. I never allow AutoComplete for user names and passwords, but it is set to "autocomplete" these items, so maybe somehow it has reverted to a default. I know you're busy and appreciate your help. Can you tell me what you are thinking from all this information?

OTL logfile created on: 4/14/2010 8:53:57 PM - Run 1
OTL by OldTimer - Version 3.2.1.1 Folder = C:\Documents and Settings\Irena\Desktop
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.11)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

256.00 Mb Total Physical Memory | 150.00 Mb Available Physical Memory | 59.00% Memory free
810.00 Mb Paging File | 635.00 Mb Available in Paging File | 78.00% Paging File free
Paging file location(s): C:\pagefile.sys 576 1152 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 6.00 Gb Total Space | 0.73 Gb Free Space | 12.19% Space Free | Partition Type: NTFS
Unable to calculate disk information.
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: WINDOWS-XP
Current User Name: Irena
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan

========== Processes (SafeList) ==========

PRC - [2010/04/14 20:52:51 | 000,561,664 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Irena\Desktop\OTL.exe
PRC - [2008/02/13 14:03:14 | 002,065,648 | ---- | M] (Verizon) -- C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
PRC - [2007/06/13 06:23:07 | 001,033,216 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2005/10/23 11:19:59 | 000,071,168 | ---- | M] () -- C:\WINDOWS\system32\LxrJD31s.exe


========== Modules (SafeList) ==========

MOD - [2010/04/14 20:52:51 | 000,561,664 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Irena\Desktop\OTL.exe
MOD - [2006/08/25 11:45:55 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - [2006/03/30 10:15:44 | 000,096,341 | ---- | M] (Canon Inc.) [Auto | Stopped] -- C:\Program Files\Canon\CAL\CALMAIN.exe -- (CCALib8)
SRV - [2005/10/23 11:19:59 | 000,071,168 | ---- | M] () [Auto | Running] -- C:\WINDOWS\System32\LxrJD31s.exe -- (LxrJD31s)
SRV - [2003/09/01 09:32:08 | 000,798,772 | ---- | M] (AHEAD Software) [Auto | Stopped] -- C:\Program Files\Ahead\InCD\incdsrv.exe -- (InCDsrv)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://webmail.netzero.net/
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = 64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*microsoft.com;*windowsupdate.com;*wustat.windows.com;*.pogo.com;*.worldwinner.com;*test-speed.com;liveupdate.symantecliveupdate.com;*symantec.com;*.nai.com;*.networkassociates.com;*photosite.com;*.dir.untd.com;*.prod.untd.com;m.2mdn.net;<local>
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=localhost:8080

FF - HKLM\software\mozilla\Mozilla 1.4\Extensions\\Components: C:\Program Files\Connectivity_Package\MOZILLA\Components [2007/10/28 03:54:46 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla 1.4\Extensions\\Plugins: C:\Program Files\Connectivity_Package\MOZILLA\Plugins [2009/05/29 11:55:00 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2006/11/20 18:14:15 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (no name) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - No CLSID value found.
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll File not found
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - No CLSID value found.
O4 - HKLM..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe (Ahead Software AG)
O4 - HKLM..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe ()
O4 - HKLM..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\VSP\VerizonServicepoint.exe (Verizon)
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Infodelivery present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.0...oUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: DirectAnimation Java Classes file://C:\WINDOWS\Java\classes\dajava.cab (Reg Error: Key error.)
O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1 192.168.1.1
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll File not found
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\!SASWinLogon: DllName - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll (SUPERAntiSpyware.com)
O24 - Desktop WallPaper: C:\Documents and Settings\Irena\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Irena\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/06/02 18:16:38 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - C:\WINDOWS\system32\ias [2005/05/18 15:26:04 | 000,000,000 | ---D | M]
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (16620634377289728)

========== Files/Folders - Created Within 14 Days ==========

[2010/04/14 20:52:45 | 000,561,664 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Irena\Desktop\OTL.exe
[2010/04/14 20:04:03 | 000,000,000 | -HSD | C] -- C:\RECYCLER
[2010/04/14 20:04:02 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Irena\Recent
[2010/04/13 17:21:18 | 000,000,000 | ---D | C] -- C:\WINDOWS\temp
[2010/04/13 17:02:28 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2010/04/13 16:57:45 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2010/04/13 16:57:45 | 000,161,792 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2010/04/13 16:57:45 | 000,136,704 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2010/04/13 16:57:45 | 000,031,232 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2010/04/13 16:57:26 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2010/04/13 16:56:14 | 000,000,000 | ---D | C] -- C:\Qoobox
[2010/04/10 00:38:57 | 000,000,000 | -H-D | C] -- C:\WINDOWS\System32\GroupPolicy
[2010/02/20 19:19:09 | 000,000,000 | --SD | M] -- C:\Documents and Settings\NetworkService\Application Data\Microsoft
[2010/02/20 19:19:09 | 000,000,000 | --SD | M] -- C:\Documents and Settings\LocalService\Application Data\Microsoft
[2010/02/20 19:19:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft
[2010/02/20 19:19:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 14 Days ==========

[2010/04/14 20:52:51 | 000,561,664 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Irena\Desktop\OTL.exe
[2010/04/14 20:18:59 | 000,000,626 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\SharedProperties.xml
[2010/04/14 20:18:42 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/04/14 20:18:39 | 000,012,598 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/04/14 20:18:34 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/04/14 20:16:59 | 005,767,168 | -H-- | M] () -- C:\Documents and Settings\Irena\NTUSER.DAT
[2010/04/14 20:16:59 | 000,000,278 | -HS- | M] () -- C:\Documents and Settings\Irena\ntuser.ini
[2010/04/14 20:16:46 | 000,001,721 | ---- | M] () -- C:\Documents and Settings\Irena\Application Data\EventStore.xml
[2010/04/14 20:16:46 | 000,000,475 | ---- | M] () -- C:\Documents and Settings\Irena\Application Data\CampaignStore.xml
[2010/04/14 20:16:46 | 000,000,471 | ---- | M] () -- C:\Documents and Settings\Irena\Application Data\UpdateStore.xml
[2010/04/14 20:16:46 | 000,000,376 | ---- | M] () -- C:\Documents and Settings\Irena\Application Data\SoftwarePackageStore.xml
[2010/04/14 20:16:46 | 000,000,376 | ---- | M] () -- C:\Documents and Settings\Irena\Application Data\ConfigurationStore.xml
[2010/04/13 17:15:01 | 000,000,227 | ---- | M] () -- C:\WINDOWS\system.ini
[2010/04/13 17:02:41 | 000,000,281 | RHS- | M] () -- C:\boot.ini
[2010/04/13 16:54:48 | 003,914,375 | R--- | M] () -- C:\Documents and Settings\Irena\Desktop\schrauber.exe
[2010/04/12 08:46:18 | 000,293,376 | ---- | M] () -- C:\Documents and Settings\Irena\Desktop\9ukzts6o.exe
[2010/04/09 23:28:11 | 000,363,734 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2010/04/09 23:28:11 | 000,045,408 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2010/04/09 23:28:10 | 000,414,658 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/04/13 17:02:41 | 000,000,211 | ---- | C] () -- C:\Boot.bak
[2010/04/13 17:02:34 | 000,260,272 | ---- | C] () -- C:\cmldr
[2010/04/13 16:57:45 | 000,261,632 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2010/04/13 16:57:45 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2010/04/13 16:57:45 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2010/04/13 16:57:45 | 000,077,312 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2010/04/13 16:57:45 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2010/04/13 16:54:48 | 003,914,375 | R--- | C] () -- C:\Documents and Settings\Irena\Desktop\schrauber.exe
[2010/04/12 08:46:16 | 000,293,376 | ---- | C] () -- C:\Documents and Settings\Irena\Desktop\9ukzts6o.exe
[2010/02/23 01:34:12 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Irena\defogger_reenable
[2009/03/17 03:40:43 | 000,001,721 | ---- | C] () -- C:\Documents and Settings\Irena\Application Data\EventStore.xml
[2009/03/17 03:40:43 | 000,000,475 | ---- | C] () -- C:\Documents and Settings\Irena\Application Data\CampaignStore.xml
[2009/03/17 03:40:43 | 000,000,471 | ---- | C] () -- C:\Documents and Settings\Irena\Application Data\UpdateStore.xml
[2009/03/17 03:40:43 | 000,000,376 | ---- | C] () -- C:\Documents and Settings\Irena\Application Data\SoftwarePackageStore.xml
[2009/03/17 03:40:43 | 000,000,376 | ---- | C] () -- C:\Documents and Settings\Irena\Application Data\ConfigurationStore.xml
[2009/03/16 23:07:41 | 000,000,626 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\SharedProperties.xml
[2008/01/13 22:49:37 | 000,000,032 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\ezsid.dat
[2006/10/15 08:43:22 | 000,000,000 | ---- | C] () -- C:\WINDOWS\pestpatrol5.INI
[2005/10/23 10:35:58 | 000,000,000 | ---- | C] () -- C:\WINDOWS\JDSecure31.INI
[2005/10/23 10:35:51 | 000,061,440 | ---- | C] () -- C:\WINDOWS\System32\LxrJD20Sat.dll
[2005/10/23 10:35:50 | 000,249,856 | ---- | C] () -- C:\WINDOWS\System32\LxrJD31.dll
[2005/10/23 10:35:50 | 000,069,824 | ---- | C] () -- C:\WINDOWS\System32\drivers\LxrJD31d.sys
[2005/05/19 14:26:52 | 000,001,024 | -H-- | C] () -- C:\Documents and Settings\All Users\ntuser.dat.LOG
[2005/04/23 10:32:31 | 000,000,261 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2004/12/31 01:15:09 | 000,004,608 | ---- | C] () -- C:\Documents and Settings\Irena\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2004/06/03 12:53:32 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2004/06/03 09:35:41 | 000,000,278 | -HS- | C] () -- C:\Documents and Settings\Irena\ntuser.ini
[2004/06/03 09:35:39 | 000,001,024 | -H-- | C] () -- C:\Documents and Settings\Irena\NTUSER.DAT.LOG
[2004/06/03 09:35:38 | 005,767,168 | -H-- | C] () -- C:\Documents and Settings\Irena\NTUSER.DAT

========== LOP Check ==========

[2007/03/08 23:01:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Avg7
[2010/02/20 19:31:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\avg9
[2006/10/15 00:32:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\CA
[2010/04/14 20:18:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\temp
[2004/08/13 12:12:16 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2009/01/01 01:52:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Irena\Application Data\Printer Info Cache
[2004/08/11 17:46:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Irena\Application Data\Qualcomm
[2009/01/01 21:47:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Irena\Application Data\SoftwareDetectionScripts
[2004/08/20 03:15:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Irena\Application Data\SSH
[2008/04/14 19:43:54 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Irena\Application Data\Viewpoint

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.exe >


< MD5 for: AGP440.SYS >
[2004/08/04 01:05:44 | 018,738,937 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp2.cab:AGP440.sys
[2004/08/04 01:05:44 | 018,738,937 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp2.cab:AGP440.sys
[2008/04/13 14:36:38 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\SoftwareDistribution\Download\e9500597a78495f397efb821e37bf356\agp440.sys
[2004/08/03 23:07:42 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\WINDOWS\ERDNT\cache\agp440.sys
[2004/08/03 23:07:42 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\WINDOWS\ServicePackFiles\i386\agp440.sys
[2004/08/03 23:07:42 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\WINDOWS\system32\dllcache\agp440.sys
[2004/08/03 23:07:42 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\WINDOWS\system32\drivers\agp440.sys
[2001/08/18 08:00:00 | 000,025,472 | ---- | M] (Microsoft Corporation) MD5=65880045C51AA36184841CEE915A61DF -- C:\WINDOWS\$NtServicePackUninstall$\agp440.sys
[2001/08/18 08:00:00 | 000,025,472 | ---- | M] (Microsoft Corporation) MD5=65880045C51AA36184841CEE915A61DF -- C:\WINDOWS\system32\ReinstallBackups\0001\DriverFiles\i386\AGP440.SYS

< MD5 for: ATAPI.SYS >
[2004/08/04 01:05:44 | 018,738,937 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp2.cab:atapi.sys
[2004/08/04 01:05:44 | 018,738,937 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp2.cab:atapi.sys
[2008/04/13 14:40:30 | 000,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\SoftwareDistribution\Download\e9500597a78495f397efb821e37bf356\atapi.sys
[2001/08/18 08:00:00 | 000,086,656 | ---- | M] (Microsoft Corporation) MD5=A64013E98426E1877CB653685C5C0009 -- C:\WINDOWS\$NtServicePackUninstall$\atapi.sys
[2004/08/03 22:59:44 | 000,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\WINDOWS\ERDNT\cache\atapi.sys
[2004/08/03 22:59:44 | 000,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\WINDOWS\ServicePackFiles\i386\atapi.sys
[2004/08/03 22:59:44 | 000,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\WINDOWS\system32\dllcache\atapi.sys
[2004/08/03 22:59:44 | 000,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\WINDOWS\system32\drivers\atapi.sys

< MD5 for: EVENTLOG.DLL >
[2008/04/13 20:11:53 | 000,056,320 | ---- | M] (Microsoft Corporation) MD5=6D4FEB43EE538FC5428CC7F0565AA656 -- C:\WINDOWS\SoftwareDistribution\Download\e9500597a78495f397efb821e37bf356\eventlog.dll
[2004/08/04 00:56:44 | 000,055,808 | ---- | M] (Microsoft Corporation) MD5=82B24CB70E5944E6E34662205A2A5B78 -- C:\WINDOWS\ERDNT\cache\eventlog.dll
[2004/08/04 00:56:44 | 000,055,808 | ---- | M] (Microsoft Corporation) MD5=82B24CB70E5944E6E34662205A2A5B78 -- C:\WINDOWS\ServicePackFiles\i386\eventlog.dll
[2004/08/04 00:56:44 | 000,055,808 | ---- | M] (Microsoft Corporation) MD5=82B24CB70E5944E6E34662205A2A5B78 -- C:\WINDOWS\system32\eventlog.dll
[2001/08/18 08:00:00 | 000,047,616 | ---- | M] (Microsoft Corporation) MD5=A510B91253544D56B5712D66BE8371E9 -- C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll

< MD5 for: NETLOGON.DLL >
[2008/04/13 20:12:01 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=1B7F071C51B77C272875C3A23E1E4550 -- C:\WINDOWS\SoftwareDistribution\Download\e9500597a78495f397efb821e37bf356\netlogon.dll
[2004/08/04 00:56:46 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=96353FCECBA774BB8DA74A1C6507015A -- C:\WINDOWS\ERDNT\cache\netlogon.dll
[2004/08/04 00:56:46 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=96353FCECBA774BB8DA74A1C6507015A -- C:\WINDOWS\ServicePackFiles\i386\netlogon.dll
[2004/08/04 00:56:46 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=96353FCECBA774BB8DA74A1C6507015A -- C:\WINDOWS\system32\netlogon.dll
[2001/08/18 08:00:00 | 000,397,824 | ---- | M] (Microsoft Corporation) MD5=F41C1602DC79AB72035F2388FCA0255F -- C:\WINDOWS\$NtServicePackUninstall$\netlogon.dll

< MD5 for: SCECLI.DLL >
[2004/08/04 00:56:46 | 000,180,224 | ---- | M] (Microsoft Corporation) MD5=0F78E27F563F2AAF74B91A49E2ABF19A -- C:\WINDOWS\ERDNT\cache\scecli.dll
[2004/08/04 00:56:46 | 000,180,224 | ---- | M] (Microsoft Corporation) MD5=0F78E27F563F2AAF74B91A49E2ABF19A -- C:\WINDOWS\ServicePackFiles\i386\scecli.dll
[2004/08/04 00:56:46 | 000,180,224 | ---- | M] (Microsoft Corporation) MD5=0F78E27F563F2AAF74B91A49E2ABF19A -- C:\WINDOWS\system32\scecli.dll
[2001/08/18 08:00:00 | 000,174,080 | ---- | M] (Microsoft Corporation) MD5=73968C834C316ADC7A2F07DC4B5F3665 -- C:\WINDOWS\$NtServicePackUninstall$\scecli.dll
[2008/04/13 20:12:05 | 000,181,248 | ---- | M] (Microsoft Corporation) MD5=A86BB5E61BF3E39B62AB4C7E7085A084 -- C:\WINDOWS\SoftwareDistribution\Download\e9500597a78495f397efb821e37bf356\scecli.dll

< %systemroot%\*. /mp /s >

< %systemroot%\system32\*.dll /lockedfiles >
[2008/12/20 19:15:12 | 000,347,136 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\dxtmsft.dll
[2008/12/20 19:15:13 | 000,214,528 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\dxtrans.dll
[2006/11/07 22:03:36 | 000,191,488 | ---- | M] (Microsoft Corporation) Unable to obtain MD5 -- C:\WINDOWS\system32\iepeers.dll

< %systemroot%\Tasks\*.job /lockedfiles >

< %systemroot%\system32\drivers\*.sys /lockedfiles >

< %systemroot%\System32\config\*.sav >
[2005/05/18 10:58:09 | 000,262,144 | ---- | M] () -- C:\WINDOWS\system32\config\default.sav
[2005/05/18 14:17:07 | 000,262,144 | ---- | M] () -- C:\WINDOWS\system32\config\security.sav
[2005/05/18 10:58:09 | 018,612,224 | ---- | M] () -- C:\WINDOWS\system32\config\software.sav
[2005/05/18 10:58:09 | 004,980,736 | ---- | M] () -- C:\WINDOWS\system32\config\system.sav
< End of report >


OTL Extras logfile created on: 4/14/2010 8:53:57 PM - Run 1
OTL by OldTimer - Version 3.2.1.1 Folder = C:\Documents and Settings\Irena\Desktop
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.11)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

256.00 Mb Total Physical Memory | 150.00 Mb Available Physical Memory | 59.00% Memory free
810.00 Mb Paging File | 635.00 Mb Available in Paging File | 78.00% Paging File free
Paging file location(s): C:\pagefile.sys 576 1152 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 6.00 Gb Total Space | 0.73 Gb Free Space | 12.19% Space Free | Partition Type: NTFS
Unable to calculate disk information.
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: WINDOWS-XP
Current User Name: Irena
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office10\msohtmed.exe" %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\WINDOWS\system32\dpvsetup.exe" = C:\WINDOWS\system32\dpvsetup.exe:*:Disabled:Microsoft DirectPlay Voice Test -- (Microsoft Corporation)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{54DD126C-E5F5-404C-B4B7-66DF7FD4F2FF}" = MSSoap
"{7148F0A8-6813-11D6-A77B-00B0D0142000}" = Java 2 Runtime Environment, SE v1.4.2
"{74E2CD0C-D4A2-11D3-95A6-0000E86CFDE5}" = SSH Secure Shell
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{90110409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Professional
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{A4D7B764-4140-11D4-88EB-0050DA3579C0}" = Nero - Burning Rom
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1.1
"{B5FDA445-CAC4-4BA6-A8FB-A7212BD439DE}" = Microsoft XML Parser
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware Free Edition
"{F91E1833-2D7C-4725-B98A-C779FEC41946}" = EarthLink MDAC
"{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}" = HighMAT Extension to Microsoft Windows XP CD Writing Wizard
"AddressBook" =
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Branding" =
"CAL" = Canon Camera Access Library
"CameraWindowMC" = Canon Camera Window MC 6 for ZoomBrowser EX
"Canon G.726 WMP-Decoder" = Canon G.726 WMP-Decoder
"CCleaner" = CCleaner
"Connection Manager" =
"CSCLIB" = Canon Camera Support Core Library
"DirectAnimation" =
"DirectDrawEx" =
"DXM_Runtime" =
"EOS Utility" = Canon Utilities EOS Utility
"ESET Online Scanner" = ESET Online Scanner v3
"Fontcore" =
"HijackThis" = HijackThis 2.0.2
"ICW" =
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"IE40" =
"IE4Data" =
"IE5BAKEX" =
"ie7" = Windows Internet Explorer 7
"IEData" =
"InCD!UninstallKey" = Ahead InCD
"InstallShield Uninstall Information" =
"JDSecure" = JD Secure 3.1
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft NetShow Player 2.0" =
"MobileOptionPack" =
"Mozilla (1.4)" = Mozilla (1.4)
"MSI30a-KB884016" =
"MSI30-Beta1" =
"MSI30-Beta2" =
"MSI30-KB884016" =
"MSI30-RC1" =
"MSI30-RC2" =
"MSI31-Beta" =
"MSI31-RC1" =
"MsJavaVM" =
"NetMeeting" =
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"OutlookExpress" =
"PCHealth" =
"QuickTime" = QuickTime
"RadialpointClientGateway_is1" = Verizon Servicepoint 1.5.20
"SchedulingAgent" =
"SequoiaView" = SequoiaView
"TruVoice" = Lernout & Hauspie TruVoice for Microsoft Agent
"Verizon High Speed Internet_is1" = Verizon High Speed Internet
"ViewpointMediaPlayer" = Viewpoint Media Player
"Windows Live OneCare safety scanner" = Windows Live OneCare safety scanner
"Windows XP Service Pack" = Windows XP Service Pack 2

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 5/24/2009 12:18:58 AM | Computer Name = WINDOWS-XP | Source = MsiInstaller | ID = 11921
Description = Product: Authentium AntiVirus SDK - 2 -- Error 1921. Service 'dvpapi'
(DvpApi) could not be stopped. Verify that you have sufficient privileges to stop
system services.

Error - 9/4/2009 5:21:30 PM | Computer Name = WINDOWS-XP | Source = Microsoft Office 10 | ID = 1000
Description = Faulting application winword.exe, version 10.0.2627.0, faulting module
winword.exe, version 10.0.2627.0, fault address 0x00491b0c.

Error - 10/4/2009 6:43:40 PM | Computer Name = WINDOWS-XP | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16791, faulting
module mshtml.dll, version 7.0.6000.16809, fault address 0x0003e1d2.

Error - 10/11/2009 10:46:08 PM | Computer Name = WINDOWS-XP | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16791, faulting
module unknown, version 0.0.0.0, fault address 0x0037003d.

Error - 10/29/2009 9:45:28 PM | Computer Name = WINDOWS-XP | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16791, faulting
module , version 0.0.0.0, fault address 0x00000000.

Error - 1/8/2010 4:27:13 AM | Computer Name = WINDOWS-XP | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16791, faulting
module 3difr.x3d, version 9.1.0.0, fault address 0x0001d601.

Error - 1/12/2010 2:36:04 PM | Computer Name = WINDOWS-XP | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16791, faulting
module 3difr.x3d, version 9.1.0.0, fault address 0x0001d601.

Error - 1/16/2010 9:54:54 PM | Computer Name = WINDOWS-XP | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16791, faulting
module 3difr.x3d, version 9.1.0.0, fault address 0x0001d5ff.

Error - 1/17/2010 5:45:09 PM | Computer Name = WINDOWS-XP | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16791, faulting
module 3difr.x3d, version 9.1.0.0, fault address 0x0001d601.

Error - 1/23/2010 10:25:24 AM | Computer Name = WINDOWS-XP | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.16791, faulting
module unknown, version 0.0.0.0, fault address 0x05b74d89.

[ System Events ]
Error - 4/10/2010 1:53:04 AM | Computer Name = WINDOWS-XP | Source = Service Control Manager | ID = 7000
Description = The InCD File System Service service failed to start due to the following
error: %%5

Error - 4/10/2010 1:53:04 AM | Computer Name = WINDOWS-XP | Source = Service Control Manager | ID = 7000
Description = The Canon Camera Access Library 8 service failed to start due to the
following error: %%5

Error - 4/12/2010 7:19:46 AM | Computer Name = WINDOWS-XP | Source = Service Control Manager | ID = 7000
Description = The InCD File System Service service failed to start due to the following
error: %%5

Error - 4/12/2010 7:19:46 AM | Computer Name = WINDOWS-XP | Source = Service Control Manager | ID = 7000
Description = The Canon Camera Access Library 8 service failed to start due to the
following error: %%5

Error - 4/13/2010 3:24:46 PM | Computer Name = WINDOWS-XP | Source = Service Control Manager | ID = 7000
Description = The InCD File System Service service failed to start due to the following
error: %%5

Error - 4/13/2010 3:24:49 PM | Computer Name = WINDOWS-XP | Source = Service Control Manager | ID = 7000
Description = The Canon Camera Access Library 8 service failed to start due to the
following error: %%5

Error - 4/13/2010 5:04:26 PM | Computer Name = WINDOWS-XP | Source = Service Control Manager | ID = 7034
Description = The Lexar JD31 service terminated unexpectedly. It has done this
1 time(s).

Error - 4/14/2010 9:03:49 AM | Computer Name = WINDOWS-XP | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the WZCSVC service.

Error - 4/14/2010 8:18:59 PM | Computer Name = WINDOWS-XP | Source = Service Control Manager | ID = 7000
Description = The InCD File System Service service failed to start due to the following
error: %%5

Error - 4/14/2010 8:19:03 PM | Computer Name = WINDOWS-XP | Source = Service Control Manager | ID = 7000
Description = The Canon Camera Access Library 8 service failed to start due to the
following error: %%5


< End of report >


#14 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:06:33 PM

Posted 14 April 2010 - 11:38 PM

Hi,

Will answer your questions tonight, have to hurry, work is calling smile.gif



Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Click on start > run > and then paste the following into the "open" field: appwiz.cpl and press OK. From within Add or Remove Programs uninstall the following if they exist: Viewpoint, Viewpoint Manager, Viewpoint Media Player.






Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. NOT supported for use in 9x or ME

Upgrading Java:
  • Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 19.
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u19-windows-i586.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u18-windows-i586.exe and select "Run as an Administrator.")






Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    CODE
    :OTL
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = 64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*mi
    crosoft.com;*windowsupdate.com;*wustat.windows.com;*.pogo.com;*.worldwinner.com;
    *test-speed.com;liveupdate.symantecliveupdate.com;*symantec.com;*.nai.com;*.networkass
    ociates.com;*photosite.com;*.dir.untd.com;*.prod.untd.com;m.2mdn.net;<local>
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=localhost:8080
    O2 - BHO: (no name) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - No CLSID value found.
    O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll File not found
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - No CLSID value found.
    O16 - DPF: DirectAnimation Java Classes file://C:\WINDOWS\Java\classes\dajava.cab (Reg Error: Key error.)
    O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
    :Commands
    [emptytemp]
    [emptyflash]
    [resethosts]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, when done it will say "Fix Complete press ok to open the log"
  • Please post that log in your next reply. Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
================================Follow up scan=================================
  • Double click on OTL to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open one notepad window. OTL.Txt a This is saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of this file and post it with your next reply.







I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.
  • Check
  • Click the button.
  • Accept any security warnings from your browser.
  • Check
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push
  • Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the button.
  • Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt




How is the system running? smile.gif
regards,
schrauber

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#15 SeekingSolutions

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Posted 15 April 2010 - 09:51 AM

Hi, hope you had a good day at work.

Progress report: Uninstalled Viewpoint.

When trying to install Java update (JRE 6u20) I got an error 1317 message. On local disc C Properties - Security, I changed permissions granting Irena(Windows-XP\Irena) ownership of everything (files/folders/subfolders) and then successfully installed the JAVA update. I sincerely hope this permissions change does not create problems for the work you are doing. Please let me know if I need to reset anything.

I'm trusting it's still OK to run OTL as you desribed and will now do so.




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