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malware problem


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9 replies to this topic

#1 mmerhej85

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Posted 23 February 2010 - 02:43 AM

hello i'm new here
my pc recently was recently infected with "desktop security 2010"
i've used rkill.exe to stop processes & hijackthis.exe to delete,
i've run malware bytes anti-malware 1.44 with most recent updates to remove.
NOW my system is clean however my eset v3 won't start on boot
PLZ HELP!
PS: malware bytes isn't scheduled to run on startup
10x for any help

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#2 hamluis

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Posted 23 February 2010 - 06:41 AM

<<NOW my system is clean however my eset v3 won't start on boot>>

You've tried uninstalling and reinstalling your AV program?

I find it interesting that you say the system is clean...yet your title indicates a malware problem.

Louis

#3 mmerhej85

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Posted 24 February 2010 - 02:40 AM

10x for ur reply louis & sorry for the title
i've reinstalled eset v3 & now it works fine
there were some registry entries related to "desktop security 2010"
i've removed them using regedit and cleaned the "C:\DOCUME~1\user\LOCALS~1\Temp"
folder so that there won't be any leftover files
10x again

#4 hamluis

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Posted 24 February 2010 - 10:34 AM

Feedback appreciated, happy computing :thumbsup:.

Louis

#5 mmerhej85

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Posted 25 February 2010 - 01:58 AM

hello again louis the pc in question is where i work so when i booted this morning
i got the same messages as when it was infected & eset smart security v3 quarantined this file :
C:\documents and settings\user\application data\desktop security 2010\taskmgr.dll.
Again i've used rkill.exe & hijackthis.exe and now started a full scan of my system using
malwarebytes 1.44 database version 3788.
if you can give me any more advise i would appreciate it 10x

#6 hamluis

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Posted 25 February 2010 - 08:13 AM

It appears that the system wasn't clean.

BC Desktop Security 2010 Removal Guide

Louis

#7 cryptodan

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Posted 25 February 2010 - 08:22 AM

It appears that the system wasn't clean.

BC Desktop Security 2010 Removal Guide

Louis



Or it got re-infected.

#8 hamluis

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Posted 25 February 2010 - 08:36 AM

All too true :thumbsup:.

Louis

#9 mmerhej85

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Posted 02 March 2010 - 03:49 AM

hello i'm posting today to thank you guys
i've followed the guide to the letter
used rkill.com then done a full system scan using malwarebytes 1.44, then spybot s&d, eset smart security v3
that was friday. today i've done the same scans to be sure and all software showed no infection :thumbsup:

THANKS a lot guys

#10 hamluis

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Posted 02 March 2010 - 09:30 AM

You are welcome, happy computing :thumbsup:.

Louis




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