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Intenet Security 2010, cannot boot into safe mode


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#1 sharksbin

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Posted 23 February 2010 - 01:10 AM

I thought I removed Internet Security 2010, but it came back a week later. I went to reboot my machine and this version won't even let me get to my desktop to run rkill and malwarebytes. When I try to boot into safemode, it lists a few files and then reboots. Does anyone know the fix for this mess???

thank you!

Edited by Orange Blossom, 23 February 2010 - 06:26 PM.
Move to AII. ~ OB


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#2 hamluis

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Posted 23 February 2010 - 06:34 AM

Remove the hard drive...attach it to a 2d system as a secondary drive.

Run a full scan by Malwarebytes on your drive...followed by a full scan using the updated AV program on the second system...followed by a full scan of the drive, using SUPERAntiSpyware.

Then return the drive to your system and try to boot normally.

If you still have problems...follow the administrative guidance for posting at Preparation Guide For Use Before Using HijackThis and other Malware Removal Tools - http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ .

Louis




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