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Help with removing Antivirus Soft


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#1 LonnaTheDragon

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Posted 23 February 2010 - 12:40 AM

Hello, I have the virus called 'Antivirus Soft' on my computer. I've gotten this virus before, but I manged to remove it once.

I had already installed Malwarebytes on my computer and when I did the scan it didn't find any malicious viruses or anything. Since Antivirus Soft prevents you from opening anti-virus programs such as Malwarebytes, I've had to log into my computer and quickly click on the Malwarebytes icon to prevent Antivirus Soft from closing it. Since I've managed to catch this short window of time, I can open Malwarebytes, but it isn't destroying Antivirus Soft.

All that Antivirus Soft does is give me annoying pop-ups telling me my computer is infected and closes any spyware I might be trying to open on my computer. It doesn't give me the fake screen of scanning like it did last time, but if I click on its icon it does lead me to its fake antivirus website.

I have Firefox, so I don't have to worry about the lack of being able to go to internet sites.
Also, my computer is a laptop--windows XP.

If there is any help/advice that you could give me, it would be really appriciated. I've tried all of the steps on this webpage:
http://www.bleepingcomputer.com/virus-remo...-antivirus-soft



Thanks,
Lonna

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#2 Orange Blossom

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Posted 23 February 2010 - 04:42 PM

Hello,

Since you are still experiencing issues after following the removal guide, please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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