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Trojan.Vundo.H and others


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#1 Intrepidkhan

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Posted 23 February 2010 - 12:10 AM

Hi. While trying to fix a friend's netbook that was stuck in a log-on, log-off loop, which I did by doing a repair with a Windows XP CD in a DVDr hooked up via USB, I found the screen to be hijacked with a black box containing the following: "YOUR SYSTEM IS INFECTED! System has been stopped due to a serious malfunction. Spyware activity had been detected. It is recommeded to use spyware removal tool t5o prevent data loss. Do not use the computer before all spyware removed." I was able to download and install Malwarebytes (although not able to update it) and ran a full system scan. The following was discovered: Trojan.Vundo.H, Trojan.FakeAlert, Hijack.TaskManager, and 6 listings of Hijack.DisplayProperties. These were quarantined, but the main screen is still hijacked and the computer has some serious lag time. I tried to install AVG, but the computer won't let me. It also crashed when I tried to install the newest version of Java. the netbook is running Windows XP Home Edition. If someone could help me figure out how to fix these problems, I'd be very grateful. Thank you.

Edited by Intrepidkhan, 23 February 2010 - 12:13 AM.


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#2 boopme

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Posted 23 February 2010 - 12:48 AM

Hello and welcome

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Intrepidkhan

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Posted 23 February 2010 - 01:06 AM

I can't download SUPER... I keep getting a page saying the link is broken.

#4 boopme

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Posted 23 February 2010 - 01:17 AM

First run RKill.... and try again. ( I am signing off till tommorrow now)

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way as the malware programs will start again.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Intrepidkhan

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Posted 23 February 2010 - 01:52 AM

All 4 links for Rkill work just fine. Rkill seems to work, too, but I still keep getting the message that the link to download SUPER is broken. I can get to it through my uninfected computer, though. Can I try saving the download to a thumb drive, or is there another link for SUPER that I can try?

#6 boopme

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Posted 23 February 2010 - 11:18 AM

Yes you can download it to a Flash Drive and run it off there ..
The link is good so it is the malware on your machine.

OR
If SUPERAntiSpyware is not currently installed, please download and run one of these alternate versions of the install package:

SUPERAntiSpyware FREE Edition Installer
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Intrepidkhan

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Posted 23 February 2010 - 05:03 PM

OK. I was finally able to get SAS on the netbook, but I was unable to update it. I still can't update it or MBAM, so I just ran them without the updates. Here are the resulting scan logs:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/23/2010 at 01:53 PM

Application Version : 4.34.1000

Core Rules Database Version : 4596
Trace Rules Database Version: 0

Scan type : Complete Scan
Total Scan Time : 00:25:09

Memory items scanned : 243
Memory threats detected : 0
Registry items scanned : 4237
Registry threats detected : 0
File items scanned : 19280
File threats detected : 47

Trojan.Agent/Gen
C:\WINDOWS\system32\warning.html

Adware.Tracking Cookie
C:\Documents and Settings\Ashley\Cookies\ashley@lsftmedia[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@media.legacy[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@ads.gamersmedia[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@media.causes[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@eyewonder[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@avgtechnologies.112.2o7[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@mediaplex[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@ad.wsod[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@invitemedia[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@snapfish.112.2o7[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@www.tracklead[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@specificmedia[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@media6degrees[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@eas.apm.emediate[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@fastclick[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@d.mediaforceads[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@lfstmedia[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@collective-media[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@ads.funadvice[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@richmedia.yahoo[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@www.oatracking[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@ads.financialcontent[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@track.webtrekk[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@revsci[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@affiliates.ampedmedia[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@ads.undertone[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@topcountrysongs[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@pointroll[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@a1.interclick[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@metroleap.rotator.hadj7.adjuggler[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@ads.bootcampmedia[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@chitika[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@countrylife.joyeurs[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@ads.bleepingcomputer[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@intermundomedia[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@www.googleadservices[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@adinterax[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@ads.cellfish[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@advertising[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@frostclick[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@interclick[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@doubleclick[2].txt
C:\Documents and Settings\Ashley\Cookies\ashley@dr.findlinks[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@apmebf[1].txt
C:\Documents and Settings\Ashley\Cookies\ashley@socialmedia[1].txt

Adware.IEEXEC
C:\SYSTEM ROLLBACK DATA\RESTORE\CURRENT\40328\21\ATTRIB\WINDOWS\MICROSOFT.NET\FRAMEWORK\V1.1.4322\IEEXEC.EXE



Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

2/23/2010 4:47:05 PM
mbam-log-2010-02-23 (16-47-05).txt

Scan type: Quick Scan
Objects scanned: 120213
Time elapsed: 10 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 boopme

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Posted 23 February 2010 - 05:10 PM

Hello, can you Manually Download the Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Intrepidkhan

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Posted 23 February 2010 - 08:15 PM

Both SAS and MBAM were updated, and here are the resulting scan logs: (p.s. I'm rebooting after I post this.)

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/23/2010 at 07:50 PM

Application Version : 4.34.1000

Core Rules Database Version : 4613
Trace Rules Database Version: 0

Scan type : Complete Scan
Total Scan Time : 01:39:24

Memory items scanned : 208
Memory threats detected : 0
Registry items scanned : 4225
Registry threats detected : 0
File items scanned : 49733
File threats detected : 0



Malwarebytes' Anti-Malware 1.44
Database version: 3781
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

2/23/2010 8:10:48 PM
mbam-log-2010-02-23 (20-10-48).txt

Scan type: Quick Scan
Objects scanned: 128585
Time elapsed: 10 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\amevegubelix.dll (Trojan.Hiloti) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rhatihocimafeyut (Trojan.Hiloti) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 93.188.164.119,93.188.166.93 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{34450b67-98ab-4c2f-9c66-df40f5d51192}\NameServer (Trojan.DNSChanger) -> Data: 93.188.164.119,93.188.166.93 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{c67d1db2-1578-4318-b54f-0198ce5f3c80}\NameServer (Trojan.DNSChanger) -> Data: 93.188.164.119,93.188.166.93 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\amevegubelix.dll (Trojan.Hiloti) -> Delete on reboot.

#10 Intrepidkhan

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Posted 23 February 2010 - 11:40 PM

Do I need to do anything else? Thanks.

#11 boopme

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Posted 24 February 2010 - 10:35 AM

Hello, reboot the PC if you haven't after that last scan.

Let's do one more to see if anything is trailing and tell me how it's running?

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Intrepidkhan

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Posted 24 February 2010 - 10:42 PM

I've tried, unsuccessfully, 3 times to run the ESET scan. When it reaches 50% of step 3, the netbook crashes. What else can we try? Thanks.

#13 Intrepidkhan

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Posted 25 February 2010 - 03:35 PM

Forgive me... I'm sure I probably wasn't supposed to do this, but I got a little bored waiting. The netbook was running slow and crashing, so I tried installing AVG (which was successful) and re-ran MBAM (Complete scan this time around.) When MBAM scanned the System Volume Information folder, it found 2 items. I think they are the same as before: Trojan.FakeAlert and Trojan.Hiloti. At the same time those were found, AVG popped up with a Resident Shield alert for multiple threat detection: Trojan horse SHeur2.CKZZ and Trojan horse Agent2.AIJA. The Trojans detected by AVG were moved to the Virus Vault, and the two detected by MBAM were successfully removed, and the computer was rebooted. I am now trying to run ESET again. I'll let you know if I'm successful this time or not.

Edited by Intrepidkhan, 25 February 2010 - 03:40 PM.


#14 Intrepidkhan

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Posted 25 February 2010 - 06:00 PM

No go with ESET. Comp crashed again, this time at 55% on step 3. What's next?

#15 Intrepidkhan

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Posted 27 February 2010 - 02:39 PM

Since I have to get this computer back to its owner, I can't wait any longer for a response and will reformat the whole thing. Thank you for your assistance.




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