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Google blocked "Cannot display the webpage"


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14 replies to this topic

#1 SallyD

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Posted 22 February 2010 - 11:06 PM

I have three machines on our network. All three exhibit the same problem. When you try to navigate to Google or use the Google search toobar, it fails with "Cannot display the webpage" (similar behavior with Firefox). When I scan with Malwarebytes, it doesn't seem to find anything, but for a short period of time, you can use Google. But then the problem returns. It doesn't redirect to ad pages, it just deadends. I'm running the diagnostic tools on the cleanest machine (least amount of of software installed). The DDS results are below with Attach.txt and ark.txt attached. Thanks in advance!


DDS (Ver_09-12-01.01) - NTFSx86
Run by Administrator at 21:13:40.17 on Mon 02/22/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.617 [GMT -6:00]

FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\System32\f23hser.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgemc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [f23mxins] f23mxins
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimage\TrueImageMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [IJNetworkScanUtility] c:\program files\canon\canon ij network scan utility\CNMNSUT.EXE
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
IE: E&xport to Microsoft Excel - d:\progra~1\micros~1\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~1\micros~1\office11\REFIEBAR.DLL
Trusted Zone: turbotax.com
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162435108714
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} - file://c:\program files\autocad lt 2002\AcDcToday.ocx
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} - file://c:\program files\autocad lt 2002\InstBanr.ocx
DPF: {C6637286-300D-11D4-AE0A-0010830243BD} - file://c:\program files\autocad lt 2002\InstFred.ocx
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} - hxxp://www.live365.com/players/play365.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F281A59C-7B65-11D3-8617-0010830243BD} - file://c:\program files\autocad lt 2002\AcPreview.ocx
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 relog_ap

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-2 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-2 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-24 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-11-24 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-24 285392]
R2 FireGL23Util;FIREGL23UTIL;c:\windows\system32\f23hser.exe [2002-6-17 102400]
R3 FireGL23;FireGL23;c:\windows\system32\drivers\fgl23m.sys [2002-6-17 136512]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-31 135664]

=============== Created Last 30 ================

2010-02-22 00:53:48 0 d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2010-02-22 00:53:42 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-22 00:53:39 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-02-22 00:53:38 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

==================== Find3M ====================

2009-12-31 16:50:03 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-11-27 17:11:44 17920 ----a-w- c:\windows\system32\msyuv.dll
2009-11-27 17:11:44 1291776 ----a-w- c:\windows\system32\quartz.dll
2009-11-27 16:07:35 8704 ----a-w- c:\windows\system32\tsbyuv.dll
2009-11-27 16:07:35 28672 ----a-w- c:\windows\system32\msvidc32.dll
2009-11-27 16:07:34 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-11-27 16:07:34 48128 ----a-w- c:\windows\system32\iyuv_32.dll
2009-11-27 16:07:34 11264 ----a-w- c:\windows\system32\msrle32.dll

============= FINISH: 21:14:07.72 ===============

Attached Files



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#2 SallyD

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Posted 24 February 2010 - 09:31 AM

It seems when I first fire up my router and computer, I am able to access Google just fine. If the machine is up for awhile (being used or not), Google access is hosed again. I see one there was one download on ark.txt so maybe someone took a look at this, but I haven't heard anything back. Is it because there isn't much revealed in the logs? Or did I post something incorrectly?

I'm also wondering if it's something in my HughesNet modem. Is that possible? That it might not even be my computers?

Thank you for *any* help you can provide....

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the Malware Response Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to more than a week, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Elise - forum moderator

Edited by elise025, 24 February 2010 - 02:19 PM.


#3 schrauber

schrauber

    Mr.Mechanic


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  • Local time:05:41 AM

Posted 25 February 2010 - 12:26 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 SallyD

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Posted 26 February 2010 - 01:11 PM

I am still experiencing intermittent Google failures. Of course, it was consistently broken, it would be easier to troubleshoot. Here's the new DDS.scr log (below). Attach.txt (from DDS) and the GMER log are attached.

DDS (Ver_09-12-01.01) - NTFSx86
Run by Administrator at 11:16:48.42 on Fri 02/26/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.512 [GMT -6:00]

FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\System32\f23hser.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [f23mxins] f23mxins
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimage\TrueImageMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [IJNetworkScanUtility] c:\program files\canon\canon ij network scan utility\CNMNSUT.EXE
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
IE: E&xport to Microsoft Excel - d:\progra~1\micros~1\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~1\micros~1\office11\REFIEBAR.DLL
Trusted Zone: turbotax.com
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162435108714
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} - file://c:\program files\autocad lt 2002\AcDcToday.ocx
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} - file://c:\program files\autocad lt 2002\InstBanr.ocx
DPF: {C6637286-300D-11D4-AE0A-0010830243BD} - file://c:\program files\autocad lt 2002\InstFred.ocx
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} - hxxp://www.live365.com/players/play365.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F281A59C-7B65-11D3-8617-0010830243BD} - file://c:\program files\autocad lt 2002\AcPreview.ocx
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 relog_ap

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-2 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-2 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-24 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-11-24 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-11-24 285392]
R2 FireGL23Util;FIREGL23UTIL;c:\windows\system32\f23hser.exe [2002-6-17 102400]
R3 FireGL23;FireGL23;c:\windows\system32\drivers\fgl23m.sys [2002-6-17 136512]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-31 135664]

=============== Created Last 30 ================

2010-02-25 02:11:35 0 d-----w- c:\program files\WexTech
2010-02-25 01:11:42 0 d-----w- c:\program files\Volo View Express
2010-02-22 00:53:48 0 d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2010-02-22 00:53:42 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-22 00:53:39 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-02-22 00:53:38 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

==================== Find3M ====================

2009-12-31 16:50:03 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll

============= FINISH: 11:17:02.35 ===============

Attached Files



#5 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 27 February 2010 - 07:29 AM

Hello, SallyD
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.




Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#6 SallyD

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Posted 27 February 2010 - 11:17 AM

Hi Tom, THANK YOU for your assistance! I apologize for the early mistake adding more info regarding symptoms. Last thing I want to do is annoy people that are willing to help. Anyway, here's the ComboFix log. Yesterday and this morning there were no problems however. Maybe the MalwareBytes scan *did* clean it up(?)

ComboFix 10-02-26.03 - Administrator 02/27/2010 10:02:02.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.621 [GMT -6:00]
Running from: c:\documents and settings\Administrator\Desktop\schrauber.exe
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
.

((((((((((((((((((((((((( Files Created from 2010-01-27 to 2010-02-27 )))))))))))))))))))))))))))))))
.

2010-02-26 13:19 . 2010-02-26 13:19 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Temp
2010-02-25 02:11 . 2010-02-25 02:11 -------- d-----w- c:\program files\WexTech
2010-02-25 01:11 . 2010-02-25 01:11 -------- d-----w- c:\program files\Volo View Express
2010-02-22 00:53 . 2010-02-22 00:53 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-02-22 00:53 . 2010-01-07 22:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-22 00:53 . 2010-02-22 00:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-02-22 00:53 . 2010-01-07 22:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-02-21 13:26 . 2010-02-21 13:26 -------- d-----w- c:\documents and settings\LocalService\Application Data\McAfee
2010-02-07 14:56 . 2010-02-07 14:56 152576 ----a-w- c:\documents and settings\Administrator\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2010-02-07 14:56 . 2010-02-07 14:56 79488 ----a-w- c:\documents and settings\Administrator\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2010-02-07 14:44 . 2010-02-07 14:44 -------- d-----w- c:\documents and settings\Default User\Local Settings\Application Data\Adobe
2010-02-07 14:37 . 2010-02-07 14:38 86016 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\arh.exe
2010-02-05 22:37 . 2010-02-05 22:37 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2010-02-05 22:33 . 2010-02-07 14:50 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2010-01-31 14:19 . 2010-01-31 14:19 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google
2010-01-31 14:14 . 2010-01-31 14:14 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google
2010-01-29 18:12 . 2010-01-29 18:20 16610512 ----a-w- c:\documents and settings\All Users\Application Data\TaxCut\2009\Update\US51016001eupd.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-25 02:11 . 2006-11-12 23:17 -------- d-----w- c:\program files\Common Files\Wextech Shared
2010-02-25 01:12 . 2008-06-02 19:49 -------- d-----w- c:\program files\Common Files\Autodesk Shared
2010-02-07 14:58 . 2009-07-21 03:56 -------- d-----w- c:\program files\Java
2010-02-07 14:44 . 2006-11-11 19:19 -------- d-----w- c:\program files\Common Files\Adobe
2010-01-31 14:13 . 2006-11-18 19:50 -------- d-----w- c:\program files\Google
2010-01-29 18:21 . 2010-01-08 19:47 -------- d-----w- c:\program files\HRBlock2009
2010-01-09 18:40 . 2007-11-04 01:00 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-01-08 20:13 . 2010-01-08 19:51 12708896 ----a-w- c:\documents and settings\All Users\Application Data\TaxCut\2009\Update\US30025101eupd.exe
2010-01-08 19:50 . 2009-01-10 00:06 -------- d-----w- c:\documents and settings\Administrator\Application Data\TaxCut
2010-01-08 19:45 . 2009-01-10 00:00 -------- d-----w- c:\documents and settings\All Users\Application Data\TaxCut
2009-12-31 16:50 . 2001-08-23 12:00 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2004-01-08 21:23 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43 . 2006-11-02 01:26 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08 . 2001-08-23 12:00 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-04 18:22 . 2001-08-23 12:00 455424 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-31 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"f23mxins"="f23mxins" [X]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2005-12-04 461584]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImage\TrueImageMonitor.exe" [2005-12-27 988736]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2005-12-27 118784]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2008-03-11 689488]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2008-03-18 1848648]
"IJNetworkScanUtility"="c:\program files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE" [2007-05-21 124512]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-11-25 01:50 12464 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [11/2/2008 5:47 PM 333192]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [11/24/2009 7:50 PM 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [11/24/2009 7:50 PM 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [11/24/2009 7:50 PM 285392]
R2 FireGL23Util;FIREGL23UTIL;c:\windows\system32\f23hser.exe [6/17/2002 6:44 PM 102400]
R3 FireGL23;FireGL23;c:\windows\system32\drivers\fgl23m.sys [6/17/2002 6:45 PM 136512]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [1/31/2010 8:14 AM 135664]
.
Contents of the 'Scheduled Tasks' folder

2010-02-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-31 14:13]

2010-02-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-31 14:13]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - d:\progra~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
Trusted Zone: turbotax.com
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
MSConfigStartUp-QuickTime Task - c:\program files\QuickTime\QTTask.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-27 10:07
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-842925246-1708537768-1957994488-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,56,f2,58,f0,40,dc,db,4b,b7,2c,e3,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,56,f2,58,f0,40,dc,db,4b,b7,2c,e3,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(768)
c:\windows\system32\relog_ap.dll

- - - - - - - > 'explorer.exe'(3840)
c:\windows\system32\WININET.dll
c:\progra~1\WINDOW~3\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-02-27 10:09:47
ComboFix-quarantined-files.txt 2010-02-27 16:09

Pre-Run: 230,641,664 bytes free
Post-Run: 219,602,944 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

- - End Of File - - 0642EB2ACC9A3FF243B1D6F6695EE9ED



#7 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 27 February 2010 - 11:53 AM

Looks good smile.gif


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.
  • Check
  • Click the button.
  • Accept any security warnings from your browser.
  • Check
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push
  • Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the button.
  • Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt



  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    safebootminimal
    safebootnetwork
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#8 SallyD

SallyD
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Posted 28 February 2010 - 09:29 AM

The ESET Scanner reported "No threats found." There wasn't an option to export a file.

Here's the OTL.txt and and Extra.txt files (in that order):

OTL logfile created on: 2/28/2010 8:20:33 AM - Run 1
OTL by OldTimer - Version 3.1.30.3 Folder = C:\Documents and Settings\Administrator\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,023.00 Mb Total Physical Memory | 373.00 Mb Available Physical Memory | 36.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 76.00% Paging File free
Paging file location(s): D:\pagefile.sys 1534 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 6.35 Gb Total Space | 0.22 Gb Free Space | 3.51% Space Free | Partition Type: NTFS
Drive D: | 10.59 Gb Total Space | 8.51 Gb Free Space | 80.39% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MARK-HOME
Current User Name: Administrator
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan

========== Processes (SafeList) ==========

PRC - [2010/02/28 08:15:37 | 000,549,888 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Administrator\Desktop\OTL.exe
PRC - [2010/01/01 14:08:34 | 004,043,544 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgui.exe
PRC - [2010/01/01 14:08:31 | 002,033,432 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2009/12/13 07:40:55 | 000,503,576 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2009/12/13 07:40:54 | 000,600,344 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2009/11/24 19:50:44 | 001,055,000 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2009/11/24 19:50:42 | 000,702,744 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2009/11/24 19:50:39 | 000,906,520 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgemc.exe
PRC - [2009/11/24 19:50:38 | 000,285,392 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2009/10/11 04:17:36 | 000,149,280 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jusched.exe
PRC - [2009/10/11 04:17:35 | 000,153,376 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jqs.exe
PRC - [2009/03/08 13:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Internet Explorer\iexplore.exe
PRC - [2009/01/08 07:36:42 | 002,521,464 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
PRC - [2008/04/13 18:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/07/31 17:04:43 | 000,068,856 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2005/12/27 10:32:12 | 000,988,736 | ---- | M] (Acronis) -- C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
PRC - [2005/12/27 10:32:12 | 000,172,032 | ---- | M] (Acronis) -- C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
PRC - [2005/12/27 10:32:12 | 000,118,784 | ---- | M] (Acronis) -- C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
PRC - [2005/12/04 16:39:20 | 000,461,584 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft IntelliPoint\ipoint.exe
PRC - [2002/06/17 18:44:48 | 000,102,400 | ---- | M] (ATI Technologies, Inc.) -- C:\WINDOWS\system32\f23hser.exe


========== Modules (SafeList) ==========

MOD - [2010/02/28 08:15:37 | 000,549,888 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Administrator\Desktop\OTL.exe


========== Win32 Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- -- (aspnet_state)
SRV - [2010/01/31 08:13:42 | 000,135,664 | ---- | M] (Google Inc.) [Auto | Stopped] -- C:\Program Files\Google\Update\GoogleUpdate.exe -- (gupdate) Google Update Service (gupdate)
SRV - [2009/11/24 19:50:39 | 000,906,520 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgemc.exe -- (avg9emc)
SRV - [2009/11/24 19:50:38 | 000,285,392 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2009/10/11 04:17:35 | 000,153,376 | ---- | M] (Sun Microsystems, Inc.) [Auto | Running] -- C:\Program Files\Java\jre6\bin\jqs.exe -- (JavaQuickStarterService)
SRV - [2009/05/02 12:46:39 | 000,182,768 | ---- | M] (Google) [On_Demand | Stopped] -- C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe -- (gusvc)
SRV - [2005/12/27 10:32:12 | 000,172,032 | ---- | M] (Acronis) [Auto | Running] -- C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe -- (AcrSch2Svc)
SRV - [2003/07/28 11:28:22 | 000,089,136 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE -- (ose)
SRV - [2002/06/17 18:44:48 | 000,102,400 | ---- | M] (ATI Technologies, Inc.) [Auto | Running] -- C:\WINDOWS\system32\f23hser.exe -- (FireGL23Util)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerm...tf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



O1 HOSTS File: ([2001/08/23 06:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Link Helper) - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll (Google Inc.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (JQSIEStartDetectorImpl Class) - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (Sun Microsystems, Inc.)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\ShellBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O4 - HKLM..\Run: [Acronis Scheduler2 Service] C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe (Acronis)
O4 - HKLM..\Run: [Adobe ARM] C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe (CANON INC.)
O4 - HKLM..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe (CANON INC.)
O4 - HKLM..\Run: [f23mxins] C:\WINDOWS\System32\f23mxins.exe (ATI Technologies, Inc.)
O4 - HKLM..\Run: [IJNetworkScanUtility] C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE (CANON INC.)
O4 - HKLM..\Run: [IntelliPoint] C:\Program Files\Microsoft IntelliPoint\ipoint.exe (Microsoft Corporation)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe (Acronis)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoBandCustomize = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoMovingBands = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCloseDragDropBands = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetTaskbar = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoToolbarsOnTaskbar = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: E&xport to Microsoft Excel - D:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll (Google Inc.)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\Program Files\Microsoft Office\OFFICE11\REFIEBAR.DLL (Microsoft Corporation)
O9 - Extra Button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe File not found
O9 - Extra 'Tools' menuitem : Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe File not found
O15 - HKCU\..Trusted Domains: turbotax.com ([]https in Trusted sites)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://fpdownload.macromedia.com/pub/shock...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://go.microsoft.com/fwlink/?linkid=39204 (Windows Genuine Advantage Validation Tool)
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab (MSN Photo Upload Tool)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.microsoft.com/windowsupdate/...b?1162435108714 (WUWebControl Class)
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} https://webdl.symantec.com/activex/symdlmgr.cab (Symantec Download Manager)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (Reg Error: Key error.)
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} file://C:\Program Files\AutoCAD LT 2002\AcDcToday.ocx (AcDcToday Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} file://C:\Program Files\AutoCAD LT 2002\InstBanr.ocx (NOXLATE-BANR)
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} file://C:\Program Files\AutoCAD LT 2002\InstFred.ocx (InstaFred)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} http://www.live365.com/players/play365.cab (Live365Player Class)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload.macromedia.com/get/flash...ent/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} file://C:\Program Files\AutoCAD LT 2002\AcPreview.ocx (AcPreview Control)
O16 - DPF: Web-Based Email Tools http://email.secureserver.net/Download.CAB (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Filter\application/octet-stream {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\WINDOWS\System32\mscoree.dll File not found
O18 - Protocol\Filter\application/x-complus {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\WINDOWS\System32\mscoree.dll File not found
O18 - Protocol\Filter\application/x-msdownload {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - C:\WINDOWS\System32\mscoree.dll File not found
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O30 - LSA: Authentication Packages - (relog_ap) - C:\WINDOWS\System32\relog_ap.dll (Acronis)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/11/01 19:32:08 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - comfile [open] -- "%1" %*
O35 - exefile [open] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - C:\WINDOWS\system32\ias [2006/11/01 19:31:27 | 000,000,000 | ---D | M]
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

SafeBootMin: Base - Driver Group
SafeBootMin: Boot Bus Extender - Driver Group
SafeBootMin: Boot file system - Driver Group
SafeBootMin: File system - Driver Group
SafeBootMin: Filter - Driver Group
SafeBootMin: PCI Configuration - Driver Group
SafeBootMin: PNP Filter - Driver Group
SafeBootMin: Primary disk - Driver Group
SafeBootMin: SCSI Class - Driver Group
SafeBootMin: sermouse.sys - Driver
SafeBootMin: System Bus Extender - Driver Group
SafeBootMin: vds - Service
SafeBootMin: vga.sys - Driver
SafeBootMin: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootMin: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootMin: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootMin: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootMin: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootMin: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootMin: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootMin: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootMin: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootMin: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootMin: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootMin: {533C5B84-EC70-11D2-9505-00C04F79DEAF} - Volume shadow copy
SafeBootMin: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootMin: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices

SafeBootNet: Base - Driver Group
SafeBootNet: Boot Bus Extender - Driver Group
SafeBootNet: Boot file system - Driver Group
SafeBootNet: File system - Driver Group
SafeBootNet: Filter - Driver Group
SafeBootNet: NDIS Wrapper - Driver Group
SafeBootNet: NetBIOSGroup - Driver Group
SafeBootNet: NetDDEGroup - Driver Group
SafeBootNet: Network - Driver Group
SafeBootNet: NetworkProvider - Driver Group
SafeBootNet: PCI Configuration - Driver Group
SafeBootNet: PNP Filter - Driver Group
SafeBootNet: PNP_TDI - Driver Group
SafeBootNet: Primary disk - Driver Group
SafeBootNet: SCSI Class - Driver Group
SafeBootNet: sermouse.sys - Driver
SafeBootNet: Streams Drivers - Driver Group
SafeBootNet: System Bus Extender - Driver Group
SafeBootNet: TDI - Driver Group
SafeBootNet: vga.sys - Driver
SafeBootNet: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootNet: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootNet: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootNet: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootNet: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootNet: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootNet: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootNet: {4D36E972-E325-11CE-BFC1-08002BE10318} - Net
SafeBootNet: {4D36E973-E325-11CE-BFC1-08002BE10318} - NetClient
SafeBootNet: {4D36E974-E325-11CE-BFC1-08002BE10318} - NetService
SafeBootNet: {4D36E975-E325-11CE-BFC1-08002BE10318} - NetTrans
SafeBootNet: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootNet: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootNet: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootNet: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootNet: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootNet: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (16891891626803200)

========== Files/Folders - Created Within 14 Days ==========

[2010/02/28 08:15:36 | 000,549,888 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Administrator\Desktop\OTL.exe
[2010/02/28 07:55:04 | 000,000,000 | -HSD | C] -- C:\RECYCLER
[2010/02/27 22:13:26 | 000,000,000 | ---D | C] -- C:\Program Files\ESET
[2010/02/27 10:00:56 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2010/02/27 09:57:14 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2010/02/27 09:57:14 | 000,161,792 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2010/02/27 09:57:14 | 000,136,704 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2010/02/27 09:57:14 | 000,031,232 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2010/02/27 09:57:02 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2010/02/27 09:56:40 | 000,000,000 | ---D | C] -- C:\Qoobox
[2010/02/26 07:19:05 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Administrator\Local Settings\Application Data\Temp
[2010/02/24 20:11:35 | 000,000,000 | ---D | C] -- C:\Program Files\WexTech
[2010/02/24 19:11:42 | 000,000,000 | ---D | C] -- C:\Program Files\Volo View Express
[2010/02/21 18:53:48 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Administrator\Application Data\Malwarebytes
[2010/02/21 18:53:42 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/02/21 18:53:39 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2010/02/21 18:53:38 | 000,019,160 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/02/21 07:26:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\McAfee
[2010/01/31 08:19:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Google
[2010/01/31 08:14:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Google
[2009/11/24 19:48:11 | 000,000,000 | --SD | M] -- C:\Documents and Settings\NetworkService\Application Data\Microsoft
[2009/11/24 19:48:11 | 000,000,000 | --SD | M] -- C:\Documents and Settings\LocalService\Application Data\Microsoft
[2009/11/24 19:48:11 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft
[2009/11/24 19:48:11 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft
[2008/02/08 20:16:01 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Apple
[4 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 14 Days ==========

[2010/02/28 08:15:37 | 000,549,888 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Administrator\Desktop\OTL.exe
[2010/02/28 07:54:41 | 004,980,736 | -H-- | M] () -- C:\Documents and Settings\Administrator\NTUSER.DAT
[2010/02/28 07:25:00 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2010/02/28 07:25:00 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2010/02/27 10:09:47 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/02/27 10:07:23 | 000,000,227 | ---- | M] () -- C:\WINDOWS\system.ini
[2010/02/27 10:01:02 | 000,000,281 | RHS- | M] () -- C:\boot.ini
[2010/02/27 09:56:10 | 003,874,353 | R--- | M] () -- C:\Documents and Settings\Administrator\Desktop\schrauber.exe
[2010/02/27 09:35:20 | 056,305,693 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2010/02/27 09:31:16 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/02/27 09:30:18 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/02/26 16:51:23 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\Administrator\ntuser.ini
[2010/02/26 11:18:27 | 000,293,376 | ---- | M] () -- C:\Documents and Settings\Administrator\Desktop\wkoelll0.exe
[2010/02/26 11:17:29 | 000,002,337 | ---- | M] () -- C:\Documents and Settings\Administrator\Desktop\Attach.zip
[2010/02/26 11:05:09 | 000,524,288 | ---- | M] () -- C:\Documents and Settings\Administrator\Desktop\dds.scr
[2010/02/26 11:02:37 | 000,000,207 | ---- | M] () -- C:\Documents and Settings\Administrator\Desktop\BleepingComputer.com - Virus, Trojan, Spyware, and Malware Removal Logs.url
[2010/02/24 20:42:38 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/02/24 19:12:40 | 000,000,631 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Volo View Express.lnk
[2010/02/24 19:02:29 | 000,001,573 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AutoCAD LT 2002.lnk
[4 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/02/27 10:01:02 | 000,000,211 | ---- | C] () -- C:\Boot.bak
[2010/02/27 10:00:59 | 000,260,272 | ---- | C] () -- C:\cmldr
[2010/02/27 09:57:14 | 000,261,632 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2010/02/27 09:57:14 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2010/02/27 09:57:14 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2010/02/27 09:57:14 | 000,077,312 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2010/02/27 09:57:14 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2010/02/27 09:56:10 | 003,874,353 | R--- | C] () -- C:\Documents and Settings\Administrator\Desktop\schrauber.exe
[2010/02/26 11:18:23 | 000,293,376 | ---- | C] () -- C:\Documents and Settings\Administrator\Desktop\wkoelll0.exe
[2010/02/26 11:09:15 | 000,002,337 | ---- | C] () -- C:\Documents and Settings\Administrator\Desktop\Attach.zip
[2010/02/24 19:12:40 | 000,000,631 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Volo View Express.lnk
[2010/02/24 19:02:29 | 000,001,573 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AutoCAD LT 2002.lnk
[2010/02/22 22:32:46 | 000,000,207 | ---- | C] () -- C:\Documents and Settings\Administrator\Desktop\BleepingComputer.com - Virus, Trojan, Spyware, and Malware Removal Logs.url
[2010/02/22 20:35:11 | 000,524,288 | ---- | C] () -- C:\Documents and Settings\Administrator\Desktop\dds.scr
[2006/11/12 17:33:52 | 000,079,360 | ---- | C] () -- C:\WINDOWS\System32\acdbres.dll
[2006/11/01 20:27:00 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2002/06/17 10:09:52 | 000,028,672 | ---- | C] () -- C:\WINDOWS\System32\pmemw.dll
[2000/09/18 16:50:28 | 000,202,752 | ---- | C] () -- C:\WINDOWS\System32\Zlib.dll

========== LOP Check ==========

[2006/11/18 10:21:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Administrator\Application Data\Autodesk
[2009/06/08 21:44:29 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Administrator\Application Data\Canon
[2008/07/09 04:52:20 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Administrator\Application Data\FileZilla
[2010/01/08 13:50:29 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Administrator\Application Data\TaxCut
[2006/11/11 14:52:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Acronis
[2009/11/24 19:50:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\avg9
[2009/06/08 21:36:28 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\CanonBJ
[2010/01/08 13:45:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TaxCut

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.exe >


< MD5 for: AGP440.SYS >
[2006/11/02 05:41:44 | 022,245,337 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp2.cab:AGP440.sys
[2008/05/15 20:56:59 | 023,852,652 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp3.cab:AGP440.sys
[2006/11/02 05:41:44 | 022,245,337 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp2.cab:AGP440.sys
[2008/05/15 20:56:59 | 023,852,652 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp3.cab:AGP440.sys
[2008/04/13 12:36:38 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\ERDNT\cache\agp440.sys
[2008/04/13 12:36:38 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\ServicePackFiles\i386\agp440.sys
[2008/04/13 12:36:38 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\system32\drivers\agp440.sys
[2004/08/04 00:07:41 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\WINDOWS\system32\ReinstallBackups\0001\DriverFiles\i386\AGP440.SYS

< MD5 for: ATAPI.SYS >
[2006/11/02 05:41:44 | 022,245,337 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp2.cab:atapi.sys
[2008/05/15 20:56:59 | 023,852,652 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp3.cab:atapi.sys
[2006/11/02 05:41:44 | 022,245,337 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp2.cab:atapi.sys
[2008/05/15 20:56:59 | 023,852,652 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp3.cab:atapi.sys
[2008/04/13 12:40:30 | 000,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\ERDNT\cache\atapi.sys
[2008/04/13 12:40:30 | 000,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\ServicePackFiles\i386\atapi.sys
[2008/04/13 12:40:30 | 000,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\system32\drivers\atapi.sys

< MD5 for: EVENTLOG.DLL >
[2008/04/13 18:11:53 | 000,056,320 | ---- | M] (Microsoft Corporation) MD5=6D4FEB43EE538FC5428CC7F0565AA656 -- C:\WINDOWS\ERDNT\cache\eventlog.dll
[2008/04/13 18:11:53 | 000,056,320 | ---- | M] (Microsoft Corporation) MD5=6D4FEB43EE538FC5428CC7F0565AA656 -- C:\WINDOWS\ServicePackFiles\i386\eventlog.dll
[2008/04/13 18:11:53 | 000,056,320 | ---- | M] (Microsoft Corporation) MD5=6D4FEB43EE538FC5428CC7F0565AA656 -- C:\WINDOWS\system32\eventlog.dll

< MD5 for: NETLOGON.DLL >
[2008/04/13 18:12:01 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=1B7F071C51B77C272875C3A23E1E4550 -- C:\WINDOWS\ERDNT\cache\netlogon.dll
[2008/04/13 18:12:01 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=1B7F071C51B77C272875C3A23E1E4550 -- C:\WINDOWS\ServicePackFiles\i386\netlogon.dll
[2008/04/13 18:12:01 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=1B7F071C51B77C272875C3A23E1E4550 -- C:\WINDOWS\system32\netlogon.dll

< MD5 for: SCECLI.DLL >
[2008/04/13 18:12:05 | 000,181,248 | ---- | M] (Microsoft Corporation) MD5=A86BB5E61BF3E39B62AB4C7E7085A084 -- C:\WINDOWS\ERDNT\cache\scecli.dll
[2008/04/13 18:12:05 | 000,181,248 | ---- | M] (Microsoft Corporation) MD5=A86BB5E61BF3E39B62AB4C7E7085A084 -- C:\WINDOWS\ServicePackFiles\i386\scecli.dll
[2008/04/13 18:12:05 | 000,181,248 | ---- | M] (Microsoft Corporation) MD5=A86BB5E61BF3E39B62AB4C7E7085A084 -- C:\WINDOWS\system32\scecli.dll

< %systemroot%\*. /mp /s >
< End of report >
-----------------------------------------------------------------------------------------------

OTL Extras logfile created on: 2/28/2010 8:20:33 AM - Run 1
OTL by OldTimer - Version 3.1.30.3 Folder = C:\Documents and Settings\Administrator\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,023.00 Mb Total Physical Memory | 373.00 Mb Available Physical Memory | 36.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 76.00% Paging File free
Paging file location(s): D:\pagefile.sys 1534 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 6.35 Gb Total Space | 0.22 Gb Free Space | 3.51% Space Free | Partition Type: NTFS
Drive D: | 10.59 Gb Total Space | 8.51 Gb Free Space | 80.39% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MARK-HOME
Current User Name: Administrator
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\IEXPLORE.EXE (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- "D:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "%programfiles%\internet explorer\iexplore.exe" (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\AVG\AVG9\avgemc.exe" = C:\Program Files\AVG\AVG9\avgemc.exe:*:Enabled:avgemc.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG9\avgupd.exe" = C:\Program Files\AVG\AVG9\avgupd.exe:*:Enabled:avgupd.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG9\avgnsx.exe" = C:\Program Files\AVG\AVG9\avgnsx.exe:*:Enabled:avgnsx.exe -- (AVG Technologies CZ, s.r.o.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP620_series" = Canon MP620 series MP Drivers
"{121634B0-2F4B-11D3-ADA3-00C04F52DD52}" = Windows Installer Clean Up
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216014FF}" = Java™ 6 Update 17
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{5783F2D7-0109-0409-0000-0060B0CE6BBA}" = AutoCAD LT 2002
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{92A0792A-E771-4C4A-9A4A-C2917AA19EEA}" = H&R Block Basic + Efile 2009
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3
"{CA83357B-931E-44DC-AD43-9996FEEB8116}" = Acronis True Image
"{EBC91840-41E1-4CC3-AC11-0B889546223C}" = Microsoft IntelliPoint 5.5
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player
"AnswerWorks" = AnswerWorks Runtime
"ATI.firegl23" = ATI Fire GL Display Component Uninstall
"AVG9Uninstall" = AVG Free 9.0
"Canon MP620 series User Registration" = Canon MP620 series User Registration
"Canon_IJ_Network_Scan_UTILITY" = Canon IJ Network Scan Utility
"Canon_IJ_Network_UTILITY" = Canon IJ Network Tool
"CanonMyPrinter" = Canon Utilities My Printer
"CanonSolutionMenu" = Canon Utilities Solution Menu
"Easy-PhotoPrint EX" = Canon Utilities Easy-PhotoPrint EX
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"MP Navigator EX 2.0" = Canon MP Navigator EX 2.0
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"SoundMAXWDM" = SoundMAXWDM
"Volo View Express" = Volo View Express
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 2/9/2010 6:19:05 PM | Computer Name = MARK-HOME | Source = Google Update | ID = 20
Description =

Error - 2/9/2010 7:19:05 PM | Computer Name = MARK-HOME | Source = Google Update | ID = 20
Description =

Error - 2/9/2010 8:19:05 PM | Computer Name = MARK-HOME | Source = Google Update | ID = 20
Description =

Error - 2/9/2010 9:19:05 PM | Computer Name = MARK-HOME | Source = Google Update | ID = 20
Description =

Error - 2/9/2010 10:19:06 PM | Computer Name = MARK-HOME | Source = Google Update | ID = 20
Description =

Error - 2/9/2010 11:19:05 PM | Computer Name = MARK-HOME | Source = Google Update | ID = 20
Description =

Error - 2/10/2010 12:19:05 AM | Computer Name = MARK-HOME | Source = Google Update | ID = 20
Description =

Error - 2/13/2010 3:38:22 PM | Computer Name = MARK-HOME | Source = Application Hang | ID = 1002
Description = Hanging application aclt.exe, version 21.0.6.30, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 2/13/2010 9:19:31 PM | Computer Name = MARK-HOME | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 2/13/2010 9:19:31 PM | Computer Name = MARK-HOME | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

[ System Events ]
Error - 1/31/2010 6:23:53 PM | Computer Name = MARK-HOME | Source = Server | ID = 2505
Description = The server could not bind to the transport \Device\NetBT_Tcpip_{64A6B441-D781-4025-ADC0-066D4DB9A828}
because another computer on the network has the same name. The server could not
start.

Error - 2/6/2010 5:59:38 PM | Computer Name = MARK-HOME | Source = E100B | ID = 262148
Description = Adapter Intel® PRO/100 VM Network Connection: Adapter Link Down

Error - 2/7/2010 10:46:17 AM | Computer Name = MARK-HOME | Source = sr | ID = 1
Description = The System Restore filter encountered the unexpected error '0xC000007F'
while processing the file 'desktop.ini' on the volume 'HarddiskVolume1'. It has
stopped monitoring the volume.

Error - 2/9/2010 10:38:30 AM | Computer Name = MARK-HOME | Source = E100B | ID = 262148
Description = Adapter Intel® PRO/100 VM Network Connection: Adapter Link Down

Error - 2/9/2010 10:59:24 AM | Computer Name = MARK-HOME | Source = E100B | ID = 262148
Description = Adapter Intel® PRO/100 VM Network Connection: Adapter Link Down

Error - 2/9/2010 11:00:58 AM | Computer Name = MARK-HOME | Source = E100B | ID = 262148
Description = Adapter Intel® PRO/100 VM Network Connection: Adapter Link Down

Error - 2/15/2010 8:56:03 AM | Computer Name = MARK-HOME | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.1.4 on
the Network Card with network address 000347CD69DE.

Error - 2/21/2010 9:06:00 PM | Computer Name = MARK-HOME | Source = BROWSER | ID = 8032
Description = The browser service has failed to retrieve the backup list too many
times on transport \Device\NetBT_Tcpip_{64A6B441-D781-4025-ADC0-066D4DB9A828}. The
backup browser is stopping.

Error - 2/23/2010 12:37:16 AM | Computer Name = MARK-HOME | Source = E100B | ID = 262148
Description = Adapter Intel® PRO/100 VM Network Connection: Adapter Link Down

Error - 2/27/2010 2:06:12 PM | Computer Name = MARK-HOME | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.1.4 on
the Network Card with network address 000347CD69DE.


< End of report >


#9 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 01 March 2010 - 02:14 PM

Hi,

How is it running now?
regards,
schrauber

Posted Image
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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#10 SallyD

SallyD
  • Topic Starter

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  • Local time:11:41 PM

Posted 01 March 2010 - 10:15 PM

Hi Tom,

I'm a bit frustrated that it seems to be working fine now. Yet, glad that it's working too, but I'd rather know why. It's also fine on the other computers on the network. I'm guessing you didn't find anything in the log files, right?


#11 schrauber

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Posted 03 March 2010 - 12:43 PM

Combofix removed some stuff, and the latest logs are clean. Let me know if the system is still running good so we can cleanup our work smile.gif
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#12 SallyD

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Posted 03 March 2010 - 11:01 PM

Everything is working fine. Let me know what to do to clean up.

On my other two machines, can I just run Combofix? Or should I do a separate thread for each?

#13 schrauber

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Posted 05 March 2010 - 01:31 PM

Let's cleanup this one. Then you can open new threads for every system. No need to wait then, just send me the links via pm and I will have a look smile.gif


Delete ComboFix and Clean Up
Click Start > Run > type combofix /Uninstall > OK (Note the space between combofix and /Uninstall)
Please advise if this step is missed for any reason as it performs some important actions.





Please run OTL one more time and hit Cleanup. This will remove OTL and all helper tools.






Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it Clean smile.gif

Hiding Hidden Files
Please set your system to hide all hidden files.
Click Start, open My Computer, select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, uncheck Show hidden files and folders.
Check: Hide file extensions for known file types
Check the Hide protected operating system files (recommended) option.
Click Yes to confirm.

Purging System Restore Points
Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
One of the most common questions found when cleaning Spyware or other Malware is "how did my machine get infected?". There are a variety of reasons, but the most common ones are that you are going to sites that you are not practicing Safe Internet, you are not running the proper security software, and that your computer's security settings are set too low.

Below I have outlined a series of categories that outline how you can increase the security of your computer so that you will not be infected again in the future.


Practice Safe Internet

One of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will. Below are a list of simple precautions to take to keep your computer clean and running securely:
  1. If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.

  2. If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.

  3. If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.

  4. If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of popups, or Foistware, you should read this article: Foistware, And how to avoid it.

    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. For a list of these types of programs we recommend you visit this link: Rogue/Suspect Anti-Spyware Products & Web Sites

  5. Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you. We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake.

  6. Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.

  7. When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.

  8. Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.

  9. Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor to look up info on the site.

  10. DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
Visit Microsoft's Windows Update Site Frequently

It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Make Internet Explorer 7 more secure
  1. From within Internet Explorer click on the Tools menu and then click on Options.
  2. Click once on the Security tab
  3. Click once on the Internet icon so it becomes highlighted.
  4. Click once on the Custom Level button.
    1. Change the Download signed ActiveX controls to Prompt
    2. Change the Download unsigned ActiveX controls to Disable
    3. Change the Initialize and script ActiveX controls not marked as safe to Disable
    4. Change the Installation of desktop items to Prompt
    5. Change the Launching programs and files in an IFRAME to Prompt
    6. Change the Navigate sub-frames across different domains to Prompt
    7. When all these settings have been made, click on the OK button.
    8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
  5. Next press the Apply button and then the OK to exit the Internet Properties page.

Use an AntiVirus Software

It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Use a Firewall

I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Other recommended, and free, AntiSpyware programs are Spybot - Search and Destroy and Ad-Aware Personal.

Installing these programs will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.

Tutorials on using these programs can be found below:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer


Install SpywareBlaster

SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware


Update all these programs regularly
Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
regards,
schrauber

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#14 SallyD

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Posted 05 March 2010 - 10:39 PM

OK, cleanup is done. I'll post a thread on machine #2 a little later this weekend. Having guests for a couple of days. Thank you!

#15 schrauber

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Posted 07 March 2010 - 03:23 AM

You're welcome smile.gif.

Just send me the link and I will have a look.


Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. smile.gif

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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