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Sheur virus detected


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#1 rubyf266

rubyf266

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Posted 22 February 2010 - 08:35 PM

My AVG residentshield detected the sheur trojan and when it went to heal the infections it was unable to heal everything. Afterwards I was unable to open any of my programs such as Money, Firefox, etc. The computer kept saying I didn't have permission. Also couldn't download anything from the internet, access help files, etc. After running combofix I am now able to open Firefox and don't wish to do anything else until it can be confirmed that I have no remnants of an infection. Here is the DDS.txt file.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Ruby at 18:37:15.92 on Mon 02/22/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.115 [GMT -6:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Ruby\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.att.net
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: AT&&T Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} - c:\progra~1\atttoo~1\ATTTOO~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AT&&T Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} - c:\progra~1\atttoo~1\ATTTOO~1.DLL
uRun: [SmileboxTray] "c:\documents and settings\ruby\application data\smilebox\SmileboxTray.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ATT-SST_McciTrayApp] "c:\program files\att-sst\McciTrayApp.exe"
mRun: [ISW.exe] "c:\program files\at&t\internet security wizard\ISW.exe" /AUTORUN
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\apcups~1.lnk - c:\program files\apc\apc powerchute personal edition\Display.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\forget~1.lnk - c:\progra~1\broder~1\ag scrapbooks\agremind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: dyndns.org\fwipcop
Trusted Zone: intuit.com\ttlc
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1235493691109
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
Notify: LMIinit - LMIinit.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ruby\applic~1\mozilla\firefox\profiles\c84z25z5.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://go.microsoft.com/fwlink/?LinkId=69157
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-2-24 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-24 335240]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-2-24 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-24 108552]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-2-24 908056]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-24 297752]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-2-24 47640]
R3 SNXPCARD;Sunix PCI Multi I/O Card Driver;c:\windows\system32\drivers\snxpcard.sys [2009-2-24 20864]
R3 SNXPPALX;Sunix PCI Parallel Port Driver;c:\windows\system32\drivers\snxppalx.sys [2009-2-24 75264]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2010-02-23 00:35:39 0 ----a-w- c:\documents and settings\ruby\defogger_reenable
2010-02-22 23:58:32 0 d-sha-r- C:\cmdcons
2010-02-22 23:56:58 98816 ----a-w- c:\windows\sed.exe
2010-02-22 23:56:58 77312 ----a-w- c:\windows\MBR.exe
2010-02-22 23:56:58 261632 ----a-w- c:\windows\PEV.exe
2010-02-22 23:56:58 161792 ----a-w- c:\windows\SWREG.exe
2010-02-18 15:19:15 117119 ------w- c:\windows\hpoins11.dat.temp
2010-02-18 15:19:15 11634 ------w- c:\windows\hpomdl11.dat.temp
2010-02-15 22:00:20 0 d-----w- c:\docume~1\ruby\applic~1\Intuit
2010-02-15 22:00:08 0 d-----w- c:\program files\common files\AnswerWorks 5.0
2010-02-15 21:50:45 0 d-----w- c:\program files\common files\Intuit
2010-02-15 21:50:17 0 d-----w- c:\program files\TurboTax
2010-02-15 21:44:01 0 d-----w- c:\windows\system32\XPSViewer
2010-02-15 21:42:13 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2010-02-15 21:42:13 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2010-02-15 21:42:13 117760 ------w- c:\windows\system32\prntvpt.dll
2010-02-15 21:42:12 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2010-02-15 21:42:12 575488 ------w- c:\windows\system32\xpsshhdr.dll
2010-02-15 21:42:11 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2010-02-15 21:42:11 1676288 ------w- c:\windows\system32\xpssvcs.dll
2010-02-15 21:42:10 0 d-----w- C:\029ab9be13f19f417fb5ba
2010-02-15 21:34:35 0 d-----w- c:\docume~1\alluse~1\applic~1\Intuit
2010-02-10 19:09:34 0 d-----w- c:\docume~1\alluse~1\applic~1\Broderbund Software
2010-02-10 19:09:22 0 d-----w- c:\program files\common files\Broderbund
2010-02-10 19:09:15 24576 ------w- c:\windows\system32\msxml3a.dll
2010-02-10 18:39:21 21648 ----a-w- c:\windows\system\CTL3DV2.DLL
2010-02-10 18:39:21 108544 ----a-w- c:\windows\system\COMPOBJ.DLL
2010-01-27 17:35:37 0 d-----w- c:\program files\Smilebox
2010-01-27 17:35:06 0 d-----w- c:\docume~1\ruby\applic~1\Smilebox

==================== Find3M ====================

2010-02-19 17:45:28 804 ----a-w- c:\docume~1\ruby\applic~1\wklnhst.dat
2010-02-18 15:23:29 117047 ----a-w- c:\windows\hpoins11.dat

============= FINISH: 18:37:49.51 ===============

Attached Files



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#2 schrauber

schrauber

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Posted 25 February 2010 - 12:24 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 schrauber

schrauber

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Posted 02 March 2010 - 02:44 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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