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Google redirects in both IE and Firefox (cleaned Artemis!... trojans)


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13 replies to this topic

#1 NishiMM

NishiMM

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  • 6 posts
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  • Local time:09:11 AM

Posted 22 February 2010 - 08:39 AM

It started with "Microsoft Windows" popups stating that there was a virus. There were also pseudo-"Windows Security Center" popup that identified the threats.
Later noticed Browser Hijacks... i.e. Google search results were being redirected to other non-relevant sites.
Mcafee removed a few Artemis!... (... = random alpha-numerics) BUT wasn't able to update Mcafee's virus definition signature. Continued to get more popups.
The virus/malware/trojan also:
- set hidden files invisible
- removed "Folder Options" under Tools
- removed access to run REGEDIT

Found vb file online to fix REGEDIT access problem
Used Task Manager to end suspicious tasks and cleaned Temp folder in User\Local Settings
Used REGEDIT to remove suspicious items
Worked for a few hours BUT:
- the problem files kept reappearing as different names (mostly located in TEMP)
- set hidden files invisible
- etc... (see above list)

Malwarebytes' Anti-alware was able to fix/remove:
- Trojan.BHO
- Backdoor.Bot
- Malware.Trace
- Trojan.Downloader
- Spyware.Zbot
- Disabled.SecurityCenter
- Hijack.Userinit
- Stolen.data
- Trojan.Agent
- Trojan.FakeAlert

Used HijackThis to fix many entries in:
O17 - HKLM\System\CCS\Services\Tcpip... Name Server

Ran all utilities mentioned in the Prep Guide from this forum.
Ran gmer but gets stuck on system\current...\tcpip\ (can't quite recall the exact section). The Stop button was clickable so I clicked it and got a partial log.
Tried running in Safe mode but Windows gets stuck during load. All I see is the list of drivers being loaded and then it sits there for 30+ minutes.

Thanks ahead of time for the assistance.
- Mark


==============================================

DDS.txt


DDS (Ver_09-12-01.01) - NTFSx86
Run by Oscar at 3:30:44.15 on Mon 02/22/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2114 [GMT -8:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Aventail\Connect\as32svc.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\OEConnection\OEConnection Application Update Service\OECUpdaterService.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\OEM05Mon.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Estimate Review\Estimate Review.exe
C:\Program Files\Mitchell\Communications\McDm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Mitchell\Communications\Mcm.Client.AlertChecker.WinApp.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\Oscar\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.superbikeplanet.com/
uSearch Page =
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=0080731
uSearch Bar =
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant =
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [OEM05Mon.exe] c:\windows\OEM05Mon.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [EstimateReview] c:\program files\estimate review\Estimate Review.exe
mRun: [Aventail Connect] c:\program files\aventail\connect\AS32.EXE
mRun: [McDm] c:\program files\mitchell\communications\McDm.exe -StartUp
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [StartUp This] "c:\program files\laplink\pcmover\LaunchSt.exe"
dRunOnce: [PCmover CookieMerge] "c:\program files\laplink\pcmover\cookiemerge.exe" "c:\windows\system32\config\systemprofile\local settings\application data\laplink\pcmover\Cookies"
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mitche~1.lnk - c:\program files\mitchell\communications\Mcm.Client.AlertChecker.WinApp.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: mercuryinsurance.com\cars
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab
DPF: {511073AD-BE56-4D43-AE68-93390514385E} - hcp://system/TechTools.CAB
DPF: {6B081705-DB09-4C5C-9CD0-F50AE950AB01} - hxxp://caf.oeconnection.com/applications/collisionlink/shopclient/install.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1244154372718
DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} - hcp://system/RunExeActiveX.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} - hcp://system/StartFirstControl.CAB
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37564.9923611111
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Filter: text/html - {11805ff7-02d8-49b2-93b7-cf2e8063c964} -
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: x-mem1 - {C3719F83-7EF8-4BA0-89B0-3360C7AFB7CC} - c:\program files\mitchell\crs\wowctl2.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\oscar\applic~1\mozilla\firefox\profiles\hprgqwel.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://bing.zugotoolbar.com/s/?iesrc=IE-Address&site=Bing&q=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
FF - user.js: google.toolbar.linkdoctor.enabled - false

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-10-2 214664]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-10-2 210216]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-10-2 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-10-2 144704]
R2 NgVpnMgr;Aventail VPN Client;c:\windows\system32\ngvpnmgr.exe [2007-8-1 203843]
R2 OECApplicationUpdaterService;OECApplicationUpdaterService;c:\program files\oeconnection\oeconnection application update service\OECUpdaterService.exe [2009-7-1 28672]
R3 Astdi;Astdi;c:\program files\aventail\connect\asnttdi.sys [2004-3-4 126200]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2008-10-2 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-10-2 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-10-2 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-10-2 40552]
R3 NgLog;Aventail VPN Logging;c:\windows\system32\drivers\nglog.sys [2007-8-1 25240]
R3 NgVpn;Aventail VPN Adapter;c:\windows\system32\drivers\ngvpn.sys [2007-8-1 76440]
R3 OEM05Afx;Provides a software interface to control audio effects of OEM005 camera.;c:\windows\system32\drivers\OEM05Afx.sys [2008-8-10 141376]
R3 OEM05Vfx;Creative Camera OEM005 Video VFX Driver;c:\windows\system32\drivers\OEM05Vfx.sys [2008-8-10 7424]
R3 OEM05Vid;Creative Camera OEM005 Driver;c:\windows\system32\drivers\OEM05Vid.sys [2008-8-10 235616]
R3 RLDesignVirtualAudioCableWdm;Live! Cam Virtual;c:\windows\system32\drivers\livecamv.sys [2008-8-10 31616]
S2 gupdate1ca6300fca1172;Google Update Service (gupdate1ca6300fca1172);c:\program files\google\update\GoogleUpdate.exe [2009-11-11 133104]
S3 Ascrypto;Ascrypto;c:\program files\aventail\connect\ascrypto.sys [2004-3-4 219290]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-7-30 30192]
S3 LLUSBFLT;LLUSBFLT;c:\windows\system32\drivers\llusbflt.sys [2005-8-3 4736]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-10-2 34248]
S3 NgFilter;Aventail VPN Filter;c:\windows\system32\drivers\ngfilter.sys [2007-8-1 20632]
S3 NgWfp;Aventail VPN Callout;c:\windows\system32\drivers\ngwfp.sys [2007-8-1 21656]
S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc2.sys [2005-8-3 8960]

=============== Created Last 30 ================

2010-02-22 11:29:24 0 ----a-w- c:\documents and settings\oscar\defogger_reenable
2010-02-22 08:11:51 0 d-----w- c:\program files\Trend Micro
2010-02-20 06:19:02 0 d-----w- c:\docume~1\oscar\applic~1\Malwarebytes
2010-02-20 06:18:58 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-20 06:18:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-02-20 06:18:56 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-02-20 06:18:56 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-02-20 03:31:00 0 d-----w- c:\windows\pss
2010-02-11 17:46:20 0 d-----w- c:\docume~1\alluse~1\applic~1\Toolbar4

==================== Find3M ====================

2010-01-14 01:45:52 72420 ---ha-w- c:\windows\system32\mlfcache.dat
2010-01-07 23:22:32 90112 ----a-w- c:\windows\system32\PrimoApimonnt.dll
2009-12-31 16:50:03 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-31 16:50:03 353792 ------w- c:\windows\system32\dllcache\srv.sys
2009-12-31 15:33:06 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-31 15:33:06 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-12-18 13:05:43 634648 ------w- c:\windows\system32\dllcache\iexplore.exe
2009-12-18 13:04:09 161792 ----a-w- c:\windows\system32\dllcache\ieakui.dll
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-16 18:43:27 343040 ------w- c:\windows\system32\dllcache\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-14 07:08:23 33280 ------w- c:\windows\system32\dllcache\csrsrv.dll
2009-12-08 19:27:51 2189184 ------w- c:\windows\system32\dllcache\ntoskrnl.exe
2009-12-08 19:26:15 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 19:26:15 2145280 ------w- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-12-08 18:43:51 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-12-08 18:43:51 2023936 ------w- c:\windows\system32\dllcache\ntkrpamp.exe
2009-12-08 18:43:50 2066048 ------w- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-12-08 09:23:28 474112 ------w- c:\windows\system32\dllcache\shlwapi.dll
2009-12-04 18:22:22 455424 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2009-11-27 17:11:44 17920 ----a-w- c:\windows\system32\msyuv.dll
2009-11-27 17:11:44 17920 ------w- c:\windows\system32\dllcache\msyuv.dll
2009-11-27 17:11:44 1291776 ----a-w- c:\windows\system32\quartz.dll
2009-11-27 17:11:44 1291776 ------w- c:\windows\system32\dllcache\quartz.dll
2009-11-27 16:07:35 8704 ----a-w- c:\windows\system32\tsbyuv.dll
2009-11-27 16:07:35 8704 ----a-w- c:\windows\system32\dllcache\tsbyuv.dll
2009-11-27 16:07:35 28672 ----a-w- c:\windows\system32\msvidc32.dll
2009-11-27 16:07:35 28672 ----a-w- c:\windows\system32\dllcache\msvidc32.dll
2009-11-27 16:07:34 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-11-27 16:07:34 84992 ------w- c:\windows\system32\dllcache\avifil32.dll
2009-11-27 16:07:34 48128 ----a-w- c:\windows\system32\iyuv_32.dll
2009-11-27 16:07:34 48128 ------w- c:\windows\system32\dllcache\iyuv_32.dll
2009-11-27 16:07:34 11264 ----a-w- c:\windows\system32\msrle32.dll
2009-11-27 16:07:34 11264 ------w- c:\windows\system32\dllcache\msrle32.dll
2004-10-01 22:00:16 40960 ----a-w- c:\program files\Uninstall_CDS.exe
1999-07-11 19:00:00 143360 -c--a-w- c:\program files\common files\MSINFO32.EXE
2008-08-11 01:18:35 74 -csh--r- c:\windows\CT4CET.bin
2009-06-04 23:49:09 608 --sha-w- c:\windows\system32\winzvprt5.sys
2009-07-25 19:46:04 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009072520090726\index.dat

============= FINISH: 3:31:46.23 ===============

Attached Files



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#2 Blind Faith

Blind Faith

  • Malware Response Team
  • 4,101 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:07:11 PM

Posted 24 February 2010 - 03:21 PM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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Can you hear it?It's all around!

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Ki kshama kartè paro
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If I haven't replied in 48 hours, please feel free to send me a PM.



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#3 schrauber

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Posted 01 March 2010 - 03:53 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
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#4 schrauber

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Posted 02 March 2010 - 12:28 AM

Reopened by user request.
regards,
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#5 NishiMM

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Posted 02 March 2010 - 01:10 PM

I tried downloading the DDS.pif file but it says:
Cannot copy file: unable to read from source disk or drive

Edit: Nevermind... downloaded the scr file. (Missed the "from ONE of the following links" msg)
Ran the DDS utility and still trying to get the GMER scan. Computer rebooted during scan. Tried to reboot into Safe mode but won't boot into Windows with Safe mode. Running GMER again. Let me know if you want me to upload the DDS file while I run GMER or upload with the GMER log after it's done. Thanks.

Edited by NishiMM, 02 March 2010 - 02:50 PM.


#6 NishiMM

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Posted 02 March 2010 - 08:18 PM

Since the last scan I've uninstalled Aventail Connect because some of the files associated with the application were causing stop errors (blue screens). Here is the latest DDS log.

DDS


DDS (Ver_09-12-01.01) - NTFSx86
Run by Oscar at 10:22:31.64 on Tue 03/02/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2453 [GMT -8:00]

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Aventail\Connect\as32svc.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\OEM05Mon.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Estimate Review\Estimate Review.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Program Files\Mitchell\Communications\Mcm.Client.AlertChecker.WinApp.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\PNSrv7.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Documents and Settings\Oscar\Desktop\Mark's Virus Folder\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.superbikeplanet.com/
uSearch Page =
uSearch Bar =
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant =
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [OEM05Mon.exe] c:\windows\OEM05Mon.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [EstimateReview] c:\program files\estimate review\Estimate Review.exe
mRun: [Aventail Connect] c:\program files\aventail\connect\AS32.EXE
mRun: [McDm] c:\program files\mitchell\communications\McDm.exe -StartUp
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [StartUp This] "c:\program files\laplink\pcmover\LaunchSt.exe"
dRunOnce: [PCmover CookieMerge] "c:\program files\laplink\pcmover\cookiemerge.exe" "c:\windows\system32\config\systemprofile\local settings\application data\laplink\pcmover\Cookies"
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mitche~1.lnk - c:\program files\mitchell\communications\Mcm.Client.AlertChecker.WinApp.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: mercuryinsurance.com\cars
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab
DPF: {511073AD-BE56-4D43-AE68-93390514385E} - hcp://system/TechTools.CAB
DPF: {6B081705-DB09-4C5C-9CD0-F50AE950AB01} - hxxp://caf.oeconnection.com/applications/collisionlink/shopclient/install.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1244154372718
DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} - hcp://system/RunExeActiveX.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} - hcp://system/StartFirstControl.CAB
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37564.9923611111
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Filter: text/html - {11805ff7-02d8-49b2-93b7-cf2e8063c964} -
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: x-mem1 - {C3719F83-7EF8-4BA0-89B0-3360C7AFB7CC} - c:\program files\mitchell\crs\wowctl2.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\oscar\applic~1\mozilla\firefox\profiles\hprgqwel.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://bing.zugotoolbar.com/s/?iesrc=IE-Address&site=Bing&q=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
FF - user.js: google.toolbar.linkdoctor.enabled - false

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-10-2 214664]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-10-2 93320]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-10-2 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-10-2 144704]
R2 NgVpnMgr;Aventail VPN Client;c:\windows\system32\ngvpnmgr.exe [2007-8-1 203843]
R3 Astdi;Astdi;c:\program files\aventail\connect\asnttdi.sys [2004-3-4 126200]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-10-2 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-10-2 35272]
R3 NgLog;Aventail VPN Logging;c:\windows\system32\drivers\nglog.sys [2007-8-1 25240]
R3 NgVpn;Aventail VPN Adapter;c:\windows\system32\drivers\ngvpn.sys [2007-8-1 76440]
R3 OEM05Afx;Provides a software interface to control audio effects of OEM005 camera.;c:\windows\system32\drivers\OEM05Afx.sys [2008-8-10 141376]
R3 OEM05Vfx;Creative Camera OEM005 Video VFX Driver;c:\windows\system32\drivers\OEM05Vfx.sys [2008-8-10 7424]
R3 OEM05Vid;Creative Camera OEM005 Driver;c:\windows\system32\drivers\OEM05Vid.sys [2008-8-10 235616]
R3 RLDesignVirtualAudioCableWdm;Live! Cam Virtual;c:\windows\system32\drivers\livecamv.sys [2008-8-10 31616]
S2 gupdate1ca6300fca1172;Google Update Service (gupdate1ca6300fca1172);c:\program files\google\update\GoogleUpdate.exe [2009-11-11 133104]
S2 OECApplicationUpdaterService;OECApplicationUpdaterService;c:\program files\oeconnection\oeconnection application update service\OECUpdaterService.exe [2009-7-1 28672]
S3 Ascrypto;Ascrypto;c:\program files\aventail\connect\ascrypto.sys [2004-3-4 219290]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-7-30 30192]
S3 LLUSBFLT;LLUSBFLT;c:\windows\system32\drivers\llusbflt.sys [2005-8-3 4736]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-10-2 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-10-2 40552]
S3 NgFilter;Aventail VPN Filter;c:\windows\system32\drivers\ngfilter.sys [2007-8-1 20632]
S3 NgWfp;Aventail VPN Callout;c:\windows\system32\drivers\ngwfp.sys [2007-8-1 21656]
S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc2.sys [2005-8-3 8960]
S4 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2008-10-2 606736]

=============== Created Last 30 ================

2010-03-02 18:21:24 0 ----a-w- c:\documents and settings\oscar\defogger_reenable
2010-02-22 08:11:51 0 d-----w- c:\program files\Trend Micro
2010-02-20 06:19:02 0 d-----w- c:\docume~1\oscar\applic~1\Malwarebytes
2010-02-20 06:18:58 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-20 06:18:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-02-20 06:18:56 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-02-20 06:18:56 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-02-20 03:31:00 0 d-----w- c:\windows\pss
2010-02-11 17:46:20 0 d-----w- c:\docume~1\alluse~1\applic~1\Toolbar4

==================== Find3M ====================

2010-01-14 01:45:52 72420 ---ha-w- c:\windows\system32\mlfcache.dat
2010-01-07 23:22:32 90112 ----a-w- c:\windows\system32\PrimoApimonnt.dll
2009-12-31 16:50:03 353792 ------w- c:\windows\system32\dllcache\srv.sys
2009-12-31 15:33:06 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-31 15:33:06 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-12-18 13:05:43 634648 ------w- c:\windows\system32\dllcache\iexplore.exe
2009-12-18 13:04:09 161792 ----a-w- c:\windows\system32\dllcache\ieakui.dll
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-16 18:43:27 343040 ------w- c:\windows\system32\dllcache\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-14 07:08:23 33280 ------w- c:\windows\system32\dllcache\csrsrv.dll
2009-12-08 19:27:51 2189184 ------w- c:\windows\system32\dllcache\ntoskrnl.exe
2009-12-08 19:26:15 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 19:26:15 2145280 ------w- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-12-08 18:43:51 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-12-08 18:43:51 2023936 ------w- c:\windows\system32\dllcache\ntkrpamp.exe
2009-12-08 18:43:50 2066048 ------w- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-12-08 09:23:28 474112 ------w- c:\windows\system32\dllcache\shlwapi.dll
2009-12-04 18:22:22 455424 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2004-10-01 22:00:16 40960 ----a-w- c:\program files\Uninstall_CDS.exe
1999-07-11 19:00:00 143360 -c--a-w- c:\program files\common files\MSINFO32.EXE
2008-08-11 01:18:35 74 -csh--r- c:\windows\CT4CET.bin
2009-06-04 23:49:09 608 --sha-w- c:\windows\system32\winzvprt5.sys
2009-07-25 19:46:04 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009072520090726\index.dat

============= FINISH: 10:22:44.62 ===============

Attached Files


Edited by NishiMM, 02 March 2010 - 09:29 PM.


#7 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  • Gender:Male
  • Location:Munich,Germany
  • Local time:05:11 PM

Posted 03 March 2010 - 01:45 PM

Hello, NishiMM
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.




Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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#8 NishiMM

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Posted 03 March 2010 - 03:24 PM

I ran combofix but it keeps hanging my computer. I can move the mouse but doesn't respond to anything. I can't even get task manager to popup. All I see is the little combofix window that says combofix and a full progress meter

Edited by NishiMM, 03 March 2010 - 04:52 PM.


#9 schrauber

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Posted 04 March 2010 - 02:39 PM

Hi,

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

regards,
schrauber

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#10 NishiMM

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Posted 05 March 2010 - 08:40 PM

Ran TDSSKiller and it looked like it cleaned some things. The results shows something like
1 1 0
0 0 0
0 1 1

It told me to close all programs and click Y to restart, but then I noticed that my Mcafee was still running so I proceeded to disable everything and run TDSSKiller again. My mistake. I think I overwrote the results from the first run with the second run results. Here are the results:

17:27:12:140 3508 TDSS rootkit removing tool 2.2.7.1 Feb 27 2010 13:29:25
17:27:12:140 3508 ================================================================================
17:27:12:140 3508 SystemInfo:

17:27:12:140 3508 OS Version: 5.1.2600 ServicePack: 3.0
17:27:12:140 3508 Product type: Workstation
17:27:12:140 3508 ComputerName: DESKTOP
17:27:12:140 3508 UserName: Oscar
17:27:12:140 3508 Windows directory: C:\WINDOWS
17:27:12:140 3508 Processor architecture: Intel x86
17:27:12:140 3508 Number of processors: 2
17:27:12:140 3508 Page size: 0x1000
17:27:12:140 3508 Boot type: Normal boot
17:27:12:140 3508 ================================================================================
17:27:12:140 3508 UnloadDriverW: NtUnloadDriver error 1
17:27:12:140 3508 ForceUnloadDriverW: UnloadDriverW(klmd21) error 1
17:27:12:140 3508 LoadDriverW: Driver already loaded
17:27:12:140 3508 KLMD_DropNLoadW: LoadDriverW(klmd21) error 1056
17:27:12:140 3508 Initialize success
17:27:12:140 3508
17:27:12:140 3508 Scanning Services ...
17:27:12:140 3508 wfopen_ex: Trying to open file C:\WINDOWS\system32\config\system
17:27:12:140 3508 wfopen_ex: MyNtCreateFileW error 32 (C0000043)
17:27:12:140 3508 wfopen_ex: Trying to KLMD file open
17:27:12:140 3508 wfopen_ex: File opened ok (Flags 2)
17:27:12:140 3508 wfopen_ex: Trying to open file C:\WINDOWS\system32\config\software
17:27:12:140 3508 wfopen_ex: MyNtCreateFileW error 32 (C0000043)
17:27:12:140 3508 wfopen_ex: Trying to KLMD file open
17:27:12:140 3508 wfopen_ex: File opened ok (Flags 2)
17:27:12:484 3508 GetAdvancedServicesInfo: Raw services enum returned 376 services
17:27:12:484 3508 fclose_ex: Trying to close file C:\WINDOWS\system32\config\system
17:27:12:484 3508 fclose_ex: Trying to close file C:\WINDOWS\system32\config\software
17:27:12:484 3508
17:27:12:484 3508 Scanning Kernel memory ...
17:27:12:484 3508 Devices to scan: 5
17:27:12:484 3508
17:27:12:484 3508 Driver Name: Disk
17:27:12:484 3508 IRP_MJ_CREATE : BA0EEBB0
17:27:12:484 3508 IRP_MJ_CREATE_NAMED_PIPE : 804F4562
17:27:12:484 3508 IRP_MJ_CLOSE : BA0EEBB0
17:27:12:484 3508 IRP_MJ_READ : BA0E8D1F
17:27:12:484 3508 IRP_MJ_WRITE : BA0E8D1F
17:27:12:484 3508 IRP_MJ_QUERY_INFORMATION : 804F4562
17:27:12:484 3508 IRP_MJ_SET_INFORMATION : 804F4562
17:27:12:484 3508 IRP_MJ_QUERY_EA : 804F4562
17:27:12:484 3508 IRP_MJ_SET_EA : 804F4562
17:27:12:484 3508 IRP_MJ_FLUSH_BUFFERS : BA0E92E2
17:27:12:484 3508 IRP_MJ_QUERY_VOLUME_INFORMATION : 804F4562
17:27:12:484 3508 IRP_MJ_SET_VOLUME_INFORMATION : 804F4562
17:27:12:484 3508 IRP_MJ_DIRECTORY_CONTROL : 804F4562
17:27:12:484 3508 IRP_MJ_FILE_SYSTEM_CONTROL : 804F4562
17:27:12:484 3508 IRP_MJ_DEVICE_CONTROL : BA0E93BB
17:27:12:484 3508 IRP_MJ_INTERNAL_DEVICE_CONTROL : BA0ECF28
17:27:12:484 3508 IRP_MJ_SHUTDOWN : BA0E92E2
17:27:12:484 3508 IRP_MJ_LOCK_CONTROL : 804F4562
17:27:12:484 3508 IRP_MJ_CLEANUP : 804F4562
17:27:12:484 3508 IRP_MJ_CREATE_MAILSLOT : 804F4562
17:27:12:484 3508 IRP_MJ_QUERY_SECURITY : 804F4562
17:27:12:484 3508 IRP_MJ_SET_SECURITY : 804F4562
17:27:12:484 3508 IRP_MJ_POWER : BA0EAC82
17:27:12:484 3508 IRP_MJ_SYSTEM_CONTROL : BA0EF99E
17:27:12:484 3508 IRP_MJ_DEVICE_CHANGE : 804F4562
17:27:12:484 3508 IRP_MJ_QUERY_QUOTA : 804F4562
17:27:12:484 3508 IRP_MJ_SET_QUOTA : 804F4562
17:27:12:484 3508 TDL3_StartIoLastChanceHookDetect: Unable to dump StartIo handler code
17:27:12:484 3508 sion
17:27:12:500 3508 C:\WINDOWS\system32\DRIVERS\disk.sys - Verdict: Clean
17:27:12:500 3508
17:27:12:500 3508 Driver Name: USBSTOR
17:27:12:500 3508 IRP_MJ_CREATE : BA4A5218
17:27:12:500 3508 IRP_MJ_CREATE_NAMED_PIPE : 804F4562
17:27:12:500 3508 IRP_MJ_CLOSE : BA4A5218
17:27:12:500 3508 IRP_MJ_READ : BA4A523C
17:27:12:500 3508 IRP_MJ_WRITE : BA4A523C
17:27:12:500 3508 IRP_MJ_QUERY_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_SET_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_QUERY_EA : 804F4562
17:27:12:500 3508 IRP_MJ_SET_EA : 804F4562
17:27:12:500 3508 IRP_MJ_FLUSH_BUFFERS : 804F4562
17:27:12:500 3508 IRP_MJ_QUERY_VOLUME_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_SET_VOLUME_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_DIRECTORY_CONTROL : 804F4562
17:27:12:500 3508 IRP_MJ_FILE_SYSTEM_CONTROL : 804F4562
17:27:12:500 3508 IRP_MJ_DEVICE_CONTROL : BA4A5180
17:27:12:500 3508 IRP_MJ_INTERNAL_DEVICE_CONTROL : BA4A09E6
17:27:12:500 3508 IRP_MJ_SHUTDOWN : 804F4562
17:27:12:500 3508 IRP_MJ_LOCK_CONTROL : 804F4562
17:27:12:500 3508 IRP_MJ_CLEANUP : 804F4562
17:27:12:500 3508 IRP_MJ_CREATE_MAILSLOT : 804F4562
17:27:12:500 3508 IRP_MJ_QUERY_SECURITY : 804F4562
17:27:12:500 3508 IRP_MJ_SET_SECURITY : 804F4562
17:27:12:500 3508 IRP_MJ_POWER : BA4A45F0
17:27:12:500 3508 IRP_MJ_SYSTEM_CONTROL : BA4A2A6E
17:27:12:500 3508 IRP_MJ_DEVICE_CHANGE : 804F4562
17:27:12:500 3508 IRP_MJ_QUERY_QUOTA : 804F4562
17:27:12:500 3508 IRP_MJ_SET_QUOTA : 804F4562
17:27:12:500 3508 siohd: 0
17:27:12:500 3508 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS - Verdict: Clean
17:27:12:500 3508
17:27:12:500 3508 Driver Name: Disk
17:27:12:500 3508 IRP_MJ_CREATE : BA0EEBB0
17:27:12:500 3508 IRP_MJ_CREATE_NAMED_PIPE : 804F4562
17:27:12:500 3508 IRP_MJ_CLOSE : BA0EEBB0
17:27:12:500 3508 IRP_MJ_READ : BA0E8D1F
17:27:12:500 3508 IRP_MJ_WRITE : BA0E8D1F
17:27:12:500 3508 IRP_MJ_QUERY_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_SET_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_QUERY_EA : 804F4562
17:27:12:500 3508 IRP_MJ_SET_EA : 804F4562
17:27:12:500 3508 IRP_MJ_FLUSH_BUFFERS : BA0E92E2
17:27:12:500 3508 IRP_MJ_QUERY_VOLUME_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_SET_VOLUME_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_DIRECTORY_CONTROL : 804F4562
17:27:12:500 3508 IRP_MJ_FILE_SYSTEM_CONTROL : 804F4562
17:27:12:500 3508 IRP_MJ_DEVICE_CONTROL : BA0E93BB
17:27:12:500 3508 IRP_MJ_INTERNAL_DEVICE_CONTROL : BA0ECF28
17:27:12:500 3508 IRP_MJ_SHUTDOWN : BA0E92E2
17:27:12:500 3508 IRP_MJ_LOCK_CONTROL : 804F4562
17:27:12:500 3508 IRP_MJ_CLEANUP : 804F4562
17:27:12:500 3508 IRP_MJ_CREATE_MAILSLOT : 804F4562
17:27:12:500 3508 IRP_MJ_QUERY_SECURITY : 804F4562
17:27:12:500 3508 IRP_MJ_SET_SECURITY : 804F4562
17:27:12:500 3508 IRP_MJ_POWER : BA0EAC82
17:27:12:500 3508 IRP_MJ_SYSTEM_CONTROL : BA0EF99E
17:27:12:500 3508 IRP_MJ_DEVICE_CHANGE : 804F4562
17:27:12:500 3508 IRP_MJ_QUERY_QUOTA : 804F4562
17:27:12:500 3508 IRP_MJ_SET_QUOTA : 804F4562
17:27:12:500 3508 TDL3_StartIoLastChanceHookDetect: Unable to dump StartIo handler code
17:27:12:500 3508 sion
17:27:12:500 3508 C:\WINDOWS\system32\DRIVERS\disk.sys - Verdict: Clean
17:27:12:500 3508
17:27:12:500 3508 Driver Name: Disk
17:27:12:500 3508 IRP_MJ_CREATE : BA0EEBB0
17:27:12:500 3508 IRP_MJ_CREATE_NAMED_PIPE : 804F4562
17:27:12:500 3508 IRP_MJ_CLOSE : BA0EEBB0
17:27:12:500 3508 IRP_MJ_READ : BA0E8D1F
17:27:12:500 3508 IRP_MJ_WRITE : BA0E8D1F
17:27:12:500 3508 IRP_MJ_QUERY_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_SET_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_QUERY_EA : 804F4562
17:27:12:500 3508 IRP_MJ_SET_EA : 804F4562
17:27:12:500 3508 IRP_MJ_FLUSH_BUFFERS : BA0E92E2
17:27:12:500 3508 IRP_MJ_QUERY_VOLUME_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_SET_VOLUME_INFORMATION : 804F4562
17:27:12:500 3508 IRP_MJ_DIRECTORY_CONTROL : 804F4562
17:27:12:500 3508 IRP_MJ_FILE_SYSTEM_CONTROL : 804F4562
17:27:12:500 3508 IRP_MJ_DEVICE_CONTROL : BA0E93BB
17:27:12:500 3508 IRP_MJ_INTERNAL_DEVICE_CONTROL : BA0ECF28
17:27:12:500 3508 IRP_MJ_SHUTDOWN : BA0E92E2
17:27:12:500 3508 IRP_MJ_LOCK_CONTROL : 804F4562
17:27:12:500 3508 IRP_MJ_CLEANUP : 804F4562
17:27:12:500 3508 IRP_MJ_CREATE_MAILSLOT : 804F4562
17:27:12:500 3508 IRP_MJ_QUERY_SECURITY : 804F4562
17:27:12:500 3508 IRP_MJ_SET_SECURITY : 804F4562
17:27:12:500 3508 IRP_MJ_POWER : BA0EAC82
17:27:12:500 3508 IRP_MJ_SYSTEM_CONTROL : BA0EF99E
17:27:12:500 3508 IRP_MJ_DEVICE_CHANGE : 804F4562
17:27:12:500 3508 IRP_MJ_QUERY_QUOTA : 804F4562
17:27:12:500 3508 IRP_MJ_SET_QUOTA : 804F4562
17:27:12:500 3508 TDL3_StartIoLastChanceHookDetect: Unable to dump StartIo handler code
17:27:12:500 3508 sion
17:27:12:500 3508 C:\WINDOWS\system32\DRIVERS\disk.sys - Verdict: Clean
17:27:12:500 3508
17:27:12:500 3508 Driver Name: atapi
17:27:12:500 3508 IRP_MJ_CREATE : B9F14B3A
17:27:12:500 3508 IRP_MJ_CREATE_NAMED_PIPE : B9F14B3A
17:27:12:500 3508 IRP_MJ_CLOSE : B9F14B3A
17:27:12:500 3508 IRP_MJ_READ : B9F14B3A
17:27:12:500 3508 IRP_MJ_WRITE : B9F14B3A
17:27:12:500 3508 IRP_MJ_QUERY_INFORMATION : B9F14B3A
17:27:12:500 3508 IRP_MJ_SET_INFORMATION : B9F14B3A
17:27:12:500 3508 IRP_MJ_QUERY_EA : B9F14B3A
17:27:12:500 3508 IRP_MJ_SET_EA : B9F14B3A
17:27:12:500 3508 IRP_MJ_FLUSH_BUFFERS : B9F14B3A
17:27:12:500 3508 IRP_MJ_QUERY_VOLUME_INFORMATION : B9F14B3A
17:27:12:500 3508 IRP_MJ_SET_VOLUME_INFORMATION : B9F14B3A
17:27:12:500 3508 IRP_MJ_DIRECTORY_CONTROL : B9F14B3A
17:27:12:500 3508 IRP_MJ_FILE_SYSTEM_CONTROL : B9F14B3A
17:27:12:500 3508 IRP_MJ_DEVICE_CONTROL : B9F14B3A
17:27:12:500 3508 IRP_MJ_INTERNAL_DEVICE_CONTROL : B9F14B3A
17:27:12:500 3508 IRP_MJ_SHUTDOWN : B9F14B3A
17:27:12:500 3508 IRP_MJ_LOCK_CONTROL : B9F14B3A
17:27:12:500 3508 IRP_MJ_CLEANUP : B9F14B3A
17:27:12:500 3508 IRP_MJ_CREATE_MAILSLOT : B9F14B3A
17:27:12:500 3508 IRP_MJ_QUERY_SECURITY : B9F14B3A
17:27:12:500 3508 IRP_MJ_SET_SECURITY : B9F14B3A
17:27:12:500 3508 IRP_MJ_POWER : B9F14B3A
17:27:12:500 3508 IRP_MJ_SYSTEM_CONTROL : B9F14B3A
17:27:12:500 3508 IRP_MJ_DEVICE_CHANGE : B9F14B3A
17:27:12:500 3508 IRP_MJ_QUERY_QUOTA : B9F14B3A
17:27:12:500 3508 IRP_MJ_SET_QUOTA : B9F14B3A
17:27:12:500 3508 TDL3_IrpHookDetect: TDL3 Stub signature found, trying to get hook true addr
17:27:12:500 3508 TDL3_IrpHookDetect: New IrpHandler addr: 8AFC78C8
17:27:12:500 3508 ihd1
17:27:12:500 3508 siohd: 0
17:27:12:515 3508 C:\WINDOWS\system32\drivers\tsk3F2.tmp - Verdict: Clean
17:27:12:515 3508
17:27:12:515 3508 Completed
17:27:12:515 3508
17:27:12:515 3508 Results:
17:27:12:515 3508 Memory objects infected / cured / cured on reboot: 0 / 0 / 0
17:27:12:515 3508 Registry objects infected / cured / cured on reboot: 0 / 0 / 0
17:27:12:515 3508 File objects infected / cured / cured on reboot: 0 / 0 / 0
17:27:12:515 3508
17:27:12:515 3508 UnloadDriverW: NtUnloadDriver error 1
17:27:12:515 3508 KLMD_Unload: UnloadDriverW(klmd21) error 1
17:27:12:515 3508 KLMD(ARK) unloaded successfully

Edited by NishiMM, 05 March 2010 - 08:41 PM.


#11 schrauber

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Posted 07 March 2010 - 03:17 AM

Good.

How is it running now?


  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    safebootminimal
    safebootnetwork
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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#12 NishiMM

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Posted 08 March 2010 - 11:43 PM

It looks like Google is back to normal after I ran TDSSKiller. I'll have to check the other search engines tomorrow to see if has resolved all the redirect hacks. If it's all cleared up, should I run the OTL on the systems anyways?

#13 schrauber

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Posted 10 March 2010 - 01:38 PM

Yes please, I will have a deeper look for some leftovers smile.gif
regards,
schrauber

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#14 schrauber

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Posted 15 March 2010 - 02:44 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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