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system running slow during scan


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#1 Paulrenno

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Posted 22 February 2010 - 05:44 AM

My old win xp pc is very slow when my antivirus is updating. I thought it may be Avast starting which cirppled everything, so I deleted that and downloaded AVG, but even that stops anything from working when its updating itself.

I have run Malwarebytes and done AVG antivirus scans and have also defragged the machine, but its still exactly the same. You more or less have to wait until the update is finished before you can click on any icon.

I use ATF to clean temps/cookies etc and have used Diskcleanup also. I also have Spywareblaster installed and Zone Alarm free is the firewall.

The machine is really old but kept up to date.

Is there anything else I can do?

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#2 petewills

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Posted 22 February 2010 - 08:25 AM

Hi - there's never a simple answer.

What are your system specs.
How much disk space do you have free.
Are all Windows Updates installed.

My 7 year old Dell Dimension 4600 benefitted from a RAM increase from 512MB to 2.5GB and flies.

I use the current Avast 5, which now updates quickly in the background and doesn't interfere with anything.

Some people find AVG slow.

I only use the Windows Firewall.

Zonealarm works well for some, but can cause a slow bootup for others.

You could try another firewall, say Comodo, which seems popular.

http://personalfirewall.comodo.com/free-download.html

You install the firewall as a standalone, otherwise the anti-virus component will conflict with
your own anti-virus program.

I haven't seen any problems with Spywareblaster.

It's a matter of trial and error to find the right combination.

I scan with Malwarebytes and SuperAntiSpyware (the free versions) on a regular basis.

Even using what some may consider minimum protection, I haven't had any problems so far.

May just be a RAM issue with your 'old win xp pc'.

And while you're at it, you could check your startup programs in msconfig,
to see if you need all the programs which are loading.

This assumes your computer is not infected.

Would not hurt to run SuperAntiSpyware as an extra check:

SuperAntiSpyware:

http://www.superantispyware.com/download.html

[ If you ever have shutdown problems, the following MS program works well for me:

http://www.microsoft.com/downloads/details...;displaylang=en ]

Edited by petewills , 22 February 2010 - 08:59 AM.


#3 Paulrenno

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Posted 22 February 2010 - 09:08 AM

Thanks Pete

It may be I need that extra Ram. All scans for malware and anti-virus are clean. I have checked msconfig for start up and only minimul programmes start, such as Zonealarm and AVG. Windows updates are set on automatic, and everything else seems updated. I already have SuperAntispyware so I will check that tonight as well.

Thanks for your help.

#4 cryptodan

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Posted 22 February 2010 - 02:33 PM

Thanks Pete

It may be I need that extra Ram. All scans for malware and anti-virus are clean. I have checked msconfig for start up and only minimul programmes start, such as Zonealarm and AVG. Windows updates are set on automatic, and everything else seems updated. I already have SuperAntispyware so I will check that tonight as well.

Thanks for your help.



Can you please post your computer specs such as CPU, RAM, HDD, and what not?

#5 Paulrenno

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Posted 23 February 2010 - 03:41 AM

I did a superanti spyware scan and it came back with nothing.

How do I look for teh Cpu, ram and Hdd details?

I will look for these and post back tonight if thats alright as I am at work at present.

#6 cryptodan

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Posted 23 February 2010 - 06:26 AM

By looking at msinfo32.

#7 Paulrenno

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Posted 23 February 2010 - 06:47 AM

Ok thanks. I will sort that out and post my details tonight.

#8 Paulrenno

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Posted 23 February 2010 - 09:00 AM

Okay. Intel 4 CPU 2.60 Ghz 512 MB Ram

hope this makes sense

#9 cryptodan

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Posted 23 February 2010 - 09:05 AM

Okay. Intel 4 CPU 2.60 Ghz 512 MB Ram

hope this makes sense



You need more RAM, I would recommend getting at least another 512Megs or even possibly 1.5Gigs more.

#10 petewills

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Posted 23 February 2010 - 09:30 AM

Sounds almost like my original spec.

Just to complete the picture, what size is the hard disk and how much free space do you have.

FYI, I got my RAM from Crucial, after running the Crucial scanner, which recommends
the modules / combinations for your system; prices appear competitive.

http://www.crucial.com/uk/systemscanner/?click=true

--------------------------------------------------------------------------------

I've turned off Automatic Updates, as I prefer complete control over what is installed,
but I do check regularly for updates.

I didn't like the options and found the update 'checking' by Windows a nuisance.

Further, the Win Update offers things which can definitely cause problems for some;
a good example is Video Drivers, which are better obtained from the manufacturer's site.

Win Update would still offer me 'ancient' drivers for my video card, if I let it.
Did it once and it screwed my system, so the option for those old drivers is now 'hidden'.

#11 Paulrenno

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Posted 23 February 2010 - 09:43 AM

Thanks for the info, and thanks for your time.

I will check on the hard disc space when I get home and post tonight.

Are these Rams easy to fit? or do I need to take it to PC World? As you can see, Im not an expert on computers.

#12 petewills

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Posted 23 February 2010 - 10:23 AM

There should be instructions in your manual; if you don't have one,
you should be able to find one for download from the computer manufacturer's site.

If you are not in the habit of opening your computer, it may seem a little
daunting at first, but installing RAM is a very simple process.

I wouldn't want to pay anyone to install the module(s), but you may feel happier to have
some company like PC World supply and install them for you - at least that way
there is some comeback, if problems arise.

#13 hamluis

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Posted 23 February 2010 - 10:30 AM

FWIW: The first couple of times I attempted to install RAM...I was intimidated. Having never done it before, it looked easy...but I convinced myself that it could not be as easy as it looked.

I was wrong, which I quickly found out :thumbsup:.

How To Install RAM.

Louis

#14 petewills

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Posted 23 February 2010 - 11:02 AM

The first 'opening' was an historic occasion for me!

btw, Louis, I can't open your link, again!

Seems it's only to do with Google, because links in your other posts work fine. So strange. :thumbsup:

Edited by petewills , 23 February 2010 - 11:04 AM.


#15 rshaffer61

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Posted 23 February 2010 - 12:20 PM

Oddly enough the ram is probably only part of this issue. How about HD capacity and what the free space is?

Please do the following:

Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.
Please make sure we can see all the screen especially what the total and free space is.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

Attached Files


Edited by rshaffer61, 23 February 2010 - 12:22 PM.





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