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Black screen on Windows Vista start up


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2 replies to this topic

#1 Eagle88

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Posted 21 February 2010 - 05:20 AM

My screen goes black in the early stages of bootup. I can start safe mode and have done a system restore to like 9 days ago before Windows Update but my computer still will not start normally. Read some advice that this may be due to conflict with Vista Update and I have asked and recieved via email a hotfix application from Microsoft but this will also not run when the computer is in safe mode. I have also uninstalled recent Windows updates (10th Feb). I have also scanned using Zone Alarm and no virus was found.In Device Manager, I found that 6TO4 network adaptor cannot start. I have searched this forum and did not find a solution. Kindly assist! Thanks!

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#2 garmanma

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Posted 22 February 2010 - 03:56 PM

I have also scanned using Zone Alarm and no virus was found

Zone Alarm is a firewall Program not an AV

If you can see your screen in safe mode, it's a driver problem
When in safe mode, see if you can roll back to a previous video driver.

From Device Manager, expand Display adapters, right-click on your adapter & choose Properties, select the Driver tab & click Roll Back Driver.

If Roll Back Driver is not an option, it means no driver is available to roll back to
Then I'd try installing an updated driver for your display adapter.
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#3 cryptodan

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Posted 23 February 2010 - 06:49 AM

I have also scanned using Zone Alarm and no virus was found

Zone Alarm is a firewall Program not an AV



It is both now: Zone Alarm AV




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