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1311 Data1.cab error when I try to install Jasc Paint Shop Pro 9


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#1 NYCBLONDE1986

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Posted 20 February 2010 - 07:45 PM

After I got the AntiVirus Soft Virus (http://www.precisesecurity.com/rogue/antivirus-soft/) and got rid of it I downloaded COMODO and Microsoft Security Essentials.

Later, when I tried to open Jasc Paint Shop Pro 9 (which worked perfectly before) it would not open. I deleted it and reinstalled it (I don't have the CD so I used the Installer file I still have) It got up to "Copying new files" and then stopped claiming:

"Error 1311.Source file not found. C:\Documents and Settings\Name\Desktop\Folder\Data1.cab. Verify that the file exists and that you can access it."

I also tried to open Frostwire and a after a long wait a box popped up claiming:

"FrostWire was unable to initialize and start. This is usually due to a firewall program blocking FrostWire's access to the internet or loopback connections on the local machine. Please allow FrostWire access to the internet and restart Frostwire."

I uninstalled and re-downloaded Frostwire and the same message pops up.

When my computer was first semi-fixed I was so paranoid about viruses that I tended to block every warning that COMODO and Microsoft Security Essentials gave me. I have no idea how to sift through files if I have to to fix this problem.

HELP! I really have no idea what I'm doing. :S

P.S I ran the full scans on both Microsoft Security Essentials and Malware Bytes and both are clean.

Edited by NYCBLONDE1986, 20 February 2010 - 08:13 PM.


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#2 garmanma

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Posted 20 February 2010 - 08:25 PM

You need to go to Frostwire support pages and find out which port it uses
Then you have to tell Comodo to leave that port open
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#3 NYCBLONDE1986

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Posted 20 February 2010 - 09:30 PM

You need to go to Frostwire support pages and find out which port it uses
Then you have to tell Comodo to leave that port open



Thank you- I'm there now trying to find out.


So- I have COMODO and Microsoft Security Essentials and AVG 9.0 (Only the first two are running)- which should I turn off if any?

#4 garmanma

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Posted 21 February 2010 - 11:07 AM

All 3 are compatible with each other
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#5 boopme

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Posted 21 February 2010 - 11:30 PM

Hello what programs exactly did you get or have.
Both Comodo and AVG have packages that contain Either or both an Antivirus and Firewall.
I ask as you may have 2 AV's or Firewalls operating and this can be trouble.
The New Comkodo link will install both unless you uncheck the AV when installing.

AVG products
http://www.avgantivirus.com/home-security

Comodo
http://personalfirewall.comodo.com/
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