Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Blue Screen after viruses/trojans


  • Please log in to reply
7 replies to this topic

#1 yayasecret

yayasecret

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:59 AM

Posted 20 February 2010 - 12:44 PM

Several weeks ago, my computer got infected with some frustrating rogue viruses/trojans/malware. I was unable to open most of my applications and got popups saying virues had been found on my computer and I needed to purchase a program to clean the system. Luckly, malwarebytes DID work and I was able to clean up the system, at least to a point that my applications worked and I no longer got the popups. However, now, if my system is on long enough, it shuts down with a blue screen. This keeps happening. Can anyone advise what I need to do now to fix this issue?

If it's helpful, these are the unique files malwarebytes found and removed:
Trojan.Downloader
Trojan.FakeAlert
Trojan.Hiloti
Rootkit.Agent
Hijack.Wallpaper
Trojan.FakeAlert.N
Trojan.Vundo.H
Hijack.UserInit
Hijack.DisplayProperties
Hijack.TaskManager
Rogue.Installer

BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:02:59 PM

Posted 20 February 2010 - 01:40 PM

Whats the STOP error code. You can retrieve this via Event Log and System I believe, or by getting it when the blue screen happens.

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,962 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:10:59 AM

Posted 20 February 2010 - 04:27 PM

The blue screens are likely the result of the infection, so I am moving this topic to the Am I Infected forum. The stop error code will be helpful.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#4 yayasecret

yayasecret
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:59 AM

Posted 20 February 2010 - 05:42 PM

There were a lot of other informational messages included in the event viewer, but this was the only error that appeared with a timestamp near the last BCOD:

Error code 1000008e, parameter1 c0000005, parameter2 893e538c, parameter3 aa959b58, parameter4 00000000

#5 yayasecret

yayasecret
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:59 AM

Posted 27 February 2010 - 09:41 AM

blue screen again. wrote down stop error:

0x0000008E (0xC0000005, 0c8937B38C, 0XA967BB58, 0X00000000)

#6 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:02:59 PM

Posted 27 February 2010 - 01:48 PM

Referes to your video card what kind of video card do you have?

#7 yayasecret

yayasecret
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:59 AM

Posted 27 February 2010 - 02:39 PM

NVIDIA GeForce 6800

#8 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:02:59 PM

Posted 27 February 2010 - 02:43 PM

Run this driver sweeper, and then reinstall your video card drivers.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users