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The application or DLL...not a valid windows image.


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#1 Jamesp1692

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Posted 20 February 2010 - 12:10 AM

Well this popup has been happening for a few days it reads:
"The application or DLL C:\WINDOWS\system32\jozebohu.dll is not a valid Windows image. Please check this against your installation diskette."

There was more but Norton took care of it (I think). It was a fake Windows program that told us to buy an antivirus from them and obviously wanted our credit card numbers.

Now I cannot run any other programs besides internet and Norton. I try to open it and it tells me to choose how to open it, and I cant find anything that will actually open it.
It says something about it not being able to be opened because it has been damaged or something.

So I can't run MalwareBytes or anything like that. I'm not sure what to do.

EDIT: Err...Nvm...I think I got it.

Edited by Jamesp1692, 20 February 2010 - 09:05 PM.


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#2 Jamesp1692

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Posted 20 February 2010 - 01:23 AM

I'm going to go to bed, but I'll check this tomorow to see if anyone can help. Thanks for your time.

#3 Elise

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Posted 20 February 2010 - 08:30 AM

As no logs have been posted, I am shifting this topic from the specialized Malware Removal forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Please describe the issues you are experiencing with your computer.

regards, Elise


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#4 Jamesp1692

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Posted 20 February 2010 - 01:53 PM

Well this popup has been happening for a few days it reads:
"The application or DLL C:\WINDOWS\system32\jozebohu.dll is not a valid Windows image. Please check this against your installation diskette."

There was more but Norton took care of it (I think). It was a fake Windows program that told us to buy an antivirus from them and obviously wanted our credit card numbers.

Now I cannot run any other programs besides internet and Norton. I try to open it and it tells me to choose how to open it, and I cant find anything that will actually open it.
It says something about it not being able to be opened because it has been damaged or something.

So I can't run MalwareBytes or anything like that. I'm not sure what to do.

Umm main problem at the moment is I can't open anything but internet because it says something like: choose how to open this file: give me a bunch of options such as internet explorere and adobe, and nothing will actually open it, it says its damaged for everything.

#5 Jamesp1692

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Posted 20 February 2010 - 02:03 PM

Ok so I figured out how to run Malwarebytes Antimalware. I had to browse and go to that specific program. So it's scanning now and I will post results if needed.

#6 Elise

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Posted 20 February 2010 - 03:08 PM

Okay, glad to hear that :thumbsup:

regards, Elise


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