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Desktop won't show


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#1 KarasuChan

KarasuChan

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Posted 19 February 2010 - 10:26 PM

When I recently turned on my computer my desktop icons wouldn't show. I clicked on the "Show desktop" button, still nothing.
Also, whenever I get online, a little pop-up shows up saying "Warning! You're computer is infected!" And it opens up something showing the harddrive and it shows a scan, and says that it found threats. Then it wants me to dowload some Security Tool which I don't want to do because someone told me not to. So I exit out of the window and it tells me that I NEEEED to download it. I've ran a scan on my computer using an un-updated version of Trend Micro and Windows Security, they both say that there are no threats found. The most they find are cookies, which get deleted. What do I do?

Edited by KarasuChan, 19 February 2010 - 10:29 PM.


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#2 Arctic

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Posted 19 February 2010 - 10:43 PM

Hello,

and welcome to the forums. Lets try these steps below

Please download TFC by Old Timer and save it to your desktop.

http://oldtimer.geekstogo.com/TFC.exe

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately.


Once this is done, i would like you to run super anti spyware

http://portable.superantispyware.com/sassaferun.php


When asked to run or save, choose run
once the program launches click the button "click here to start"
check for updates and allow it to update to the latest definitions

click "scan your computer"
select any physical drives, hard drives
make sure perform a complete scan is selected and run the scan
if any results are found, have super anti spyware correct them

Edited by Arctic, 19 February 2010 - 11:34 PM.

I can only help.. If i know what the problem is.

we never have time to do things right, but we always have time to do them again

LAWL




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