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Problems with computer not responding, A LOT


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#1 nbtseven

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Posted 19 February 2010 - 09:01 AM

I have Vista. At first it was alright, now I am not sure if it is Vista, my computer, or what. I have so much going on and have no idea where to start. I am not sure if this is the right area to post this or not.

Here are my problems. #1 I have not idea what I am doing! :huh:
#2 my computer is not responding a lot lately. It keeps getting worse every day. (by the time I am done writing this it will stop responding ateast 3 times and once when I click post) It stops responding when on the next and off. It really stops responding while doing more than one thing, example is printing from a site and viewing another. Or opening more than one document at a time.

#3Not wanting to load items

#4 you can hear it constantly running, and if you put up the task manager the monitor of your usage pegs out all the time

So, what do I do? I know there is something wrong, but don't know what. I know there is way too many programs on my computer, but don't know which ones to take off. I am not sure what is what.

When you bring up the task manager at the bottom it states processes 72 CPU usage 22% Physical memory 85% ???? what does that mean, now the last 2 numbers will jump up and down often.

I have done many virus scans and nothing comes back.

Please help!!!

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#2 cryptodan

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Posted 19 February 2010 - 01:28 PM

System Model and Manufacture and system specs please.

#3 Broni

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Posted 20 February 2010 - 02:24 AM

Download Process Explorer: http://technet.microsoft.com/en-us/sysinte...s/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Attach the file to your next reply.

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#4 nbtseven

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Posted 20 February 2010 - 05:33 PM

Okay, I am confused. When I go download that I get the screen with open with and save file. So, what do I do from here?

I tried both and both got me nowhere.

#5 nbtseven

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Posted 20 February 2010 - 05:37 PM

..

Edited by nbtseven, 20 February 2010 - 05:52 PM.


#6 nbtseven

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Posted 20 February 2010 - 05:51 PM

Did I upload the right file? I am so not a tech person. If I did it wrong please let me know.

Attached Files



#7 Broni

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Posted 20 February 2010 - 06:34 PM

You did fine :huh:
System Idle Process (CPU not used) is at 78%, which is not great, but tolerable.
Then, we have Desktop Window Manager at 9%, Firefox at 5% and AVG at 3%.
Nothing really stands out.

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")


Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

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#8 nbtseven

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Posted 20 February 2010 - 08:32 PM

intel®celeron ® D CPU 3.46GHz 3.46GHz
512MB
32 bit operating system

used space 5,092,216,832 bytes 4.74GB

free space 3,889,754,112 bytes 3.62GB

capacity 8,981,970,944 bytes 8.36 GB

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#9 nbtseven

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Posted 20 February 2010 - 08:34 PM

No my computer stopped responding a few times while doing the last one. Also once I got that file open it would not let me save by the drop down file menu only by the icon. So strange.

Now I can go to my task manager and see sometimes my memory pegs out at 100% then drops then pegs out and so forth. This usually happens during a not responding spell.

I know you are going to tell me it is because my computer is a low grade one and if you have any suggestions I am in the market for a new and way better. :huh:

Edited by nbtseven, 20 February 2010 - 08:38 PM.


#10 cryptodan

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Posted 20 February 2010 - 08:39 PM

You need more RAM.

#11 Broni

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Posted 20 February 2010 - 09:09 PM

You surely could use another 512MB of RAM, but with what you have, XP should run just fine.
Let's try to fix couple of things...

1. I recommend, you unistall Adobe Acrobat Reader, which is a resource hog, and install FoxIt Reader: http://www.filehippo.com/download_foxit/, which is much smaller, and faster. It does very same thing.
Make sure, you run "custom" install, and opt out from installing any extra toolbars.
2. I'd switch from AVG to something lighter, like Avast, or Avira
3. Uninstall BigFix, which is not functional program anymore.

Then, you have some unnecessary startups. Let's get rid of them.
Re-run Autoruns, click on Logon" tab and UN-check following items:

+ "HotKeysCmds" (only needed, if you use keyboard's special "hot keys"
+ "IgfxTray"
+ "iTunesHelper"
+ "LanguageShortcut"
+ "Lexmark 5000 Series Fax Server"
+ "lxdmamon"
+ "lxdmmon.exe"
+ "PCMM2007RT"
+ "Persistence"
+ "SunJavaUpdateSched"
+ "{1017A80C-6F09-4548-A84D-EDD6AC9525F0}"
+ "Kodak EasyShare software.lnk"
+ "KODAK Software Updater.lnk"
+ "DW6"
+ "WMPNSCFG"

Close Autoruns. Restart computer.

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

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#12 cryptodan

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Posted 20 February 2010 - 10:00 PM

You surely could use another 512MB of RAM, but with what you have, XP should run just fine.
Let's try to fix couple of things...

1. I recommend, you unistall Adobe Acrobat Reader, which is a resource hog, and install FoxIt Reader: http://www.filehippo.com/download_foxit/, which is much smaller, and faster. It does very same thing.
Make sure, you run "custom" install, and opt out from installing any extra toolbars.
2. I'd switch from AVG to something lighter, like Avast, or Avira
3. Uninstall BigFix, which is not functional program anymore.

Then, you have some unnecessary startups. Let's get rid of them.
Re-run Autoruns, click on Logon" tab and UN-check following items:

+ "HotKeysCmds" (only needed, if you use keyboard's special "hot keys" 1
+ "IgfxTray" 2
+ "iTunesHelper"
+ "LanguageShortcut"
+ "Lexmark 5000 Series Fax Server" 3
+ "lxdmamon" 4
+ "lxdmmon.exe" 5
+ "PCMM2007RT"
+ "Persistence"
+ "SunJavaUpdateSched"
+ "{1017A80C-6F09-4548-A84D-EDD6AC9525F0}" 6
+ "Kodak EasyShare software.lnk"
+ "KODAK Software Updater.lnk"
+ "DW6"
+ "WMPNSCFG"

Close Autoruns. Restart computer.

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.


1) Shouldnt take up any resources at all until used.

2) Is the intel driver for his chipset and sound card.

3 - 5) Are his printer, some services may not work without these loaded.

6) can be removed.

The rest can be removed.

#13 Broni

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Posted 20 February 2010 - 10:06 PM

1. Please, check his log. Adobe runs as a startup.
2. I don't know, what AVG, Avira, or Avast have to do with Intel driver.
3-5. No printer application is necessary to run as a startup. It'll be invoked, when needed.
6. I don't know what is "6".

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#14 cryptodan

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Posted 20 February 2010 - 10:10 PM

1. Please, check his log. Adobe runs as a startup.
2. I don't know, what AVG, Avira, or Avast have to do with Intel driver.
3-5. No printer application is necessary to run as a startup. It'll be invoked, when needed.
6. I don't know what is "6".



1) Is Intel Driver for the Graphics it has nothing to do with any anti-virus. Intel Graphics

The hotKeys can be driver associated to the keyboard. You just can't disable portion of the keyboard without it affecting the entire keyboard.

As a BC Advisor I would expect someone that holds a title to perform research on things before telling them to disable it from running.

#15 Broni

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Posted 20 February 2010 - 10:44 PM

1) Is Intel Driver for the Graphics it has nothing to do with any anti-virus. Intel Graphics

I have no idea, what portion of my reply, you're referring to.

The hotKeys can be driver associated to the keyboard. You just can't disable portion of the keyboard without it affecting the entire keyboard.

Not true.

As a BC Advisor I would expect someone that holds a title to perform research on things before telling them to disable it from running.

I do.

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