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At the end of my tether. Help please? WinXP Home


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#1 leejam

leejam

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Posted 19 February 2010 - 04:59 AM

Hi all.

I'm trying to get a friends computer back on it's metaphorical feet.

It's running WinXP Home, SP3.

A couple of months ago it started having problems connecting to the internet, and running web browsers. It was also starting to run like molasses.

They have CA antivirus/firewall installed, but I don't know how up to date it is.

For some reason, the Local Area Connection has been renamed to some garbled characters, for example:

Pinging  with 32 bytes of data:


I can ping external IP's but cannot resolve hostnames, and thus cannot update mbam.

I have run Mbam, and here is the log.

Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 7.0.5730.13

19/02/2010 8:38:32 AM
mbam-log-2010-02-19 (08-38-32).txt

Scan type: Quick Scan
Objects scanned: 113275
Time elapsed: 4 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\e20d6ec50a67ec04083b1251f2935d09 (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\e20d6ec50a67ec04083b1251f2935d09 (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\10cd00a0c66d64141805e4416afb7576 (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\77b12cd46424a9b459aed6602d99c187 (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\f3cb2b9f6374b3f4fa195696edbc71c1 (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\f93664c5193d3144e99dc1ac7da0c6a6 (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I hope someone can help. I have no access to the internet from that computer, and I have to use USB stick transfer :thumbsup:

Screencapture 1


This screencap is to show what the local area connection looks like.

If there is any other questions, please ask.

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