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Missing System Tray Icons & CPU Usage Spikes


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#1 ch51

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Posted 19 February 2010 - 01:43 AM

Hi,

What A Long Strange Trip ...

Since Jan. 6 !!!

Originally Referred from the "Am I Infected" department.

Topic started as: "Google Installer" Malware Problem, Malwarebytes and other malware removal tools won't work

Topic: http://www.bleepingcomputer.com/forums/t/284642/google-installer-malware-problem/

Then ...

Multiple Rootkits & Malware - Referred From "Am I Infected?"

Topic: http://www.bleepingcomputer.com/forums/t/291445/multiple-rootkits-malware-referred-from-am-i-infected/

Now ...

1. At startup ...

Most icons that "belong" in the system tray are NOT automatically there.
I have to manually add them:

"cctray" for CA Antivirus
"Volume"
"Weathereye"

Also, the icon for "safely remove hardware" rarely shows up (I have an external hard drive, so it should be there all the time).

I've never been sure how to manually add that one back in.

2. Every 30 seconds:

JQS.exe, PID:648, CPU up to 98%, JAVA Quick Starter Service, Sun Microsystems Inc.

Computer is clean.
Running XP - SP3
At times system resources being used are reaching 100% - without much running.

Hope you can (continue to) help.

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#2 cryptodan

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Posted 19 February 2010 - 02:42 AM

You may just have to reinstall those programs.

#3 hamluis

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Posted 19 February 2010 - 08:53 AM

http://java.com/en/download/help/quickstarter.xml

Louis

#4 ch51

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Posted 22 February 2010 - 07:48 PM

Re-Installed Weathereye.

No Change.

Behaves on every other computer.

Have not re-installed Anti-Virus (CA) yet.

How could I reinstall my "volume" and my "safely remove hardware" ???

The link regarding Java worked. Thanks.

#5 Budapest

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Posted 22 February 2010 - 08:24 PM

Try the fixes at Kelly's Korner.

Restore Volume/Net Icon to Notification Area - #320 on the left.
Restore Safely Remove Hardware Icon - #5 on the left.

Right click on it and save the .reg/.vbs file to your desktop. Then, double click on the file icon (on your desktop) to merge it into your registry/run the script. You may need to reboot your computer for the changes to take affect.

With any fix like this you should create a new restore point and backup the registry first. For backing up the registry I like to use ERUNT.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 ch51

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Posted 25 February 2010 - 05:23 PM

None of that helped.
In fact, I had to restore back to before I tried it.

Presently, I am having another problem.

My USB headphones/microphone are having problems.
Possibly related to this "volume issue".

Plug & Play knows when I plug in - but doesn't automatically switch to the headphones from my speakers.

It used to.

Help!

#7 Budapest

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Posted 25 February 2010 - 05:31 PM

At times system resources being used are reaching 100%

What process is hogging your CPU?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 ch51

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Posted 25 February 2010 - 11:15 PM

> What process is hogging your CPU?

Interestingly, if i monitor it, other than the java spikes, nothing much is going on.

Whatever process I actually DO seems to need all my resources.

However, I'm not doing something new. This was NOT an issue before the malware.

Even now, when i boot up, I see a small white screen "flash" by ...

... looks like the "My Computer" properties panel ...

... I just don't know ...

#9 cryptodan

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Posted 25 February 2010 - 11:34 PM

Are you sure you are malware free?

#10 ch51

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Posted 25 February 2010 - 11:38 PM

No. The scans say i am, and I was referred here.

#11 Budapest

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Posted 25 February 2010 - 11:55 PM

Personally if my computer was infected with one of those backdoor trojans I would format and reinstall Windows.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 cryptodan

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Posted 26 February 2010 - 12:08 AM

Personally if my computer was infected with one of those backdoor trojans I would format and reinstall Windows.



I would agree with you, I think that he got re-infected some how.

#13 Stang777

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Posted 26 February 2010 - 01:02 AM

I would too because even if I wasn't making any online purchases or doing online banking in the present, the day might come when I would want to and might not think about the rootkit that was on it long ago. I believe that once a rootkit has been on the system, the system can never be trusted for such things.

I hope at the very least you are running a firewall that has outbound protection




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