I was sent here from the "am i infected section" to post my dds logs and my gmer log...which i attached...following is a compilation of the posts from the other section is here describing my issues. Topic referenced is here: http://www.bleepingcomputer.com/forums/t/296704/keep-getting-infected-with-everything/ ~ OB
I keep getting into antivirus soft somewhere, and i'm not sure where at (no i dont surf porn, cracks and wares sites or games). I have windows firewall up, use windows defender and avg 9 and iobit360. I also scan often with malware bytes, scan with my iobit360 and also scan with housecall, windowslive, super antispyware and cc cleaner. I use dr web too but that one will not run right now. It shuts down and forces a reboot when i try.
I recently had a ton of issues which seemed to be cleared up, then suddenly i got, and keep getting reinfected with antivrus soft...it APPEARS i got rid of it. But who knows for how long.
But lately my computer has been shutting down while i'm working on it or during the day when i'm gone. I got a re-direct on ebay, when i tried to log in asking for a ton of personal information, before the shut downs started happening...so stupidly i thought it was legitimate and i gave them all my info. i am worried about that now, although i dont know what to do other than wait and see if i start having problems with my credit, identity etc...Ugh!!! But that's neither here nor there really unless someone knows something premptive i can do about that.
Well the last few days as i've mentioned my pc gets so much going on at once, that it is causing it to shut down and it's overloading during the day and shutting off.
I found several trojans with malware bytes (and i removed them) but it said they were in the help assistant folder. I looked for said folder and sure enough, there it was, and it was duplicating my entire hard drive by copying all my files to it.
I looked for my symptoms and came up with what i believe it to be is help assistant virus. I keep deleting the folder but it comes back up on start up so i delete it over and over when i reboot or my system gets so taxed it won't run.
I ran the mbm.exe and it found nothing wrong.
I ran malware bytes again today, it found a trojan it cleaned off. However upon reboot to finish removing the trojan, the help assistant folder came back and began copying files again. Again, i deleted it before it sucked up all my hard drive space.
Even though i'm learning i'm a total beginner at getting rid of this crap on my pc so easy explanations of what i have to do would be appreciated greatly!
I called the place i got my pc and they suggested whatever it is has dropped malicious info all over my pc that keeps opening up randomly and that i may not be able to clean it off without a full xp restore (system wipe), however my pc is old enough they no longer cover it in warranty and it won't run correctly anyway if i can even get a hold of an xp disk to wipe it myself, which is why they no longer cover it.
I'd appreciate your help!
Edited by Orange Blossom, 18 February 2010 - 04:51 PM.