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thinking i need help


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#1 gatekepper

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Posted 18 February 2010 - 09:51 AM

i have a dell a inspiron b120 laptop thats served me well for being an older comp untill recently
it running very slow now trying to connect to the web and hangs up loging on to a site lol it took me almost 15 min to get here this morning to find out what could be wrong i have xp home ver2002 running(not my choice but its what it came loaded with ) sevice pack 3 i have a little over a gig of memory(1.24gig) intel celeron 1.5 ghz when it first started it this i thought it might be a java error and loaded all up dates as it was bothering me to do so i also loaded limewire which i thought was running well but now its like comeing up with errors as well i found this file that it kept loading each time i loged on avgsdk_ivdb3230 which now its seems to be makeing me hang up more and more even when i dont start up limewire the web pages are takeing along time to load and frezzes up more than not then the macro buttons also dont seem to work like they arent there i found you by looking up to see if any info on that file and didnt find much i liked im not sure if this info is what you need but if anything else and ill try and get that to thanks for your time and have a good day
ps i also tryed to go to system restore to back it up to an earlier time and it didnt seem to help

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#2 techextreme

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Posted 18 February 2010 - 10:02 AM

It seems that you have AVG Antivirus installed and that it is also possibly corrupted.

I would recommend upgrading to AVG 9 if you are happy with AVG. ( AVG is a good free antivirus )

I would also recommend some scans of your computer to be sure things are clean.

I also noticed that you are running Limewire. This is a Peer to Peer ( aka P2P ) program and poses a significant risk to your security. The two links below explain in great detail the dangers of P2P programs and why they should not be used.
With that being said, let's get on to some scanning.

:flowers:

Scan for Spyware/Adware

Malwarebytes' Anti-Malware a.k.a. MBAM - Download Free Version - Homepage
Why? Malwarebytes' Anti-Malware is very good at removing the zlob trojan, virtumonde, and most other current infections. This single tool has replaced multiple tools that have been required in the past.
  • 1. Double-click mbam-setup.exe and follow the prompts to install the program. At the end, confirm a check mark is placed next to the following:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • 2. At the end, confirm a check mark is placed next to the following:
  • 3. Then click Finish.
  • 4. If an update is found, it will download and install the latest version.
  • 5. Once the program has loaded, select Perform quick scan, then click Scan.
  • 6. When the scan is complete, click OK, then Show Results to view the results.
  • 7. Be sure that everything is checked, and click Remove Selected.
  • 8. When completed, a log will open in Notepad. The rogue application should now be gone.
Note: Some infections will prevent MBAM from running. If MBAM won't run, try renaming the file mbam-setup.exe to a random name, and then try again.

Note:
Reinstall MBAM if you installed and ran a scan in safe mode. Doing this is usually not advised as MBAM is designed to be at full power when running in normal mode and loses some effectiveness for detection & removal when used in safe mode. Therefore, after completing a scan it is recommended to uninstall MBAM, then reinstall it in normal mode and perform another Quick Scan.
Post that log for review. When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.


Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs


:thumbsup:

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
  • First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Once these are complete, post the logs and we'll have a better idea of what could be dragging your computer down.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca




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