Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

winfixer,?


  • This topic is locked This topic is locked
5 replies to this topic

#1 carlfab

carlfab

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:03:40 AM

Posted 18 February 2010 - 02:10 AM

Cant use auto updates from microsoft update,or manual download for windows defender or new def. updates.

BC AdBot (Login to Remove)

 


#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,830 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:40 PM

Posted 18 February 2010 - 06:25 AM

As no logs have been posted, I am shifting this topic from the specialized Malware Removal forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Please describe the issues you are experiencing with your computer.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 carlfab

carlfab
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:03:40 AM

Posted 19 February 2010 - 04:07 PM

As no logs have been posted, I am shifting this topic from the specialized Malware Removal forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Please describe the issues you are experiencing with your computer.

Thanks for the reply;I think you may be right about infected,dont know what i did wrong sending scan results,will work out some issue,s and try again later using printed instructions.Hard to get anything done while trying to keep scam spyware from loaning on my pc,i have to restart to keep it at bay.My firewall is always on but have turned spyware dr. off for now.do you think it possible some of my programs may have ben hyjacked? And as i said i cant download any security updates from microsoft or other secure sites,therfore windows defender has not received updates in over 1 yr. at a loss help! Carlfab

#4 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,830 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:40 PM

Posted 19 February 2010 - 04:21 PM

Well, lets see if we can at least do some cleanup :thumbsup:

MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 carlfab

carlfab
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:03:40 AM

Posted 20 February 2010 - 07:35 PM

i have the log and a better report on another topic.

Edited by carlfab, 20 February 2010 - 09:48 PM.


#6 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,830 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:40 PM

Posted 21 February 2010 - 02:13 AM

Hello,

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users