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I've tried the "Antivirus Soft Uninstall Guide" and it didn't work :(


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#1 BrettEva

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Posted 18 February 2010 - 12:49 AM

I was wondering if someone could please please help me, I use my grandmother's computer a lot and I know a few things about it, the other day when I was on it "Antivirus Soft" popped up with all of it's windows security alert windows and what not and so I went to the internet for help. I read through the "Antivirus Soft Unistall Guide" and did all of the steps correctly or so I believe. I re-booted my computer and went back out of safe mode. I thought it was fine until I saw the fake windows security alerts popping up again and the program preventing me from opening things. I don't know what to do and I feel very bad because it isn't even my computer. Someone please help me :thumbsup:

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#2 Elise

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Posted 18 February 2010 - 06:26 AM

As no logs have been posted, I am shifting this topic from the specialized Malware Removal forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Please describe the issues you are experiencing with your computer.

regards, Elise


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#3 BrettEva

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Posted 22 February 2010 - 08:47 PM

Thank you for replying so fast, but I got it fixed up and everything is working fine now. Thank you again :thumbsup:

#4 Elise

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Posted 23 February 2010 - 04:04 AM

Okay, I am glad to hear that :thumbsup:

regards, Elise


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