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Soft antivirus malware infection


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2 replies to this topic

#1 grace2010

grace2010

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  • Local time:10:09 AM

Posted 18 February 2010 - 12:03 AM

I started getting pop-ups and warnings advertising the Soft Antivirus. I have norton, so I figured this was malware and googled how to get rid of it. I've tried Malwarebytes and Spyware doctor with no success. I also ran Hijackthis, but none of the file names matched the listed ones for this malware, so I was hesitant to start getting rid of files! Still running in Safemode, as the pop ups and warnings drive me batty otherwise. Hijackthis sent me here...any help would be appreciated! Thanks! Grace


DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by Melissa at 20:21:27.07 on Wed 02/17/2010
Internet Explorer: 8.0.6001.18882 BrowserJavaVersion: 1.6.0_07
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2006.1279 [GMT -8:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
SP: Windows Defender *disabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Norton Internet Security *enabled* (Updated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\explorer.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spyware Doctor\Update.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Melissa\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://lenovo.live.com
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: CPwmIEBrowserHelper Object: {f040e541-a427-4cf7-85d8-75e3e0f476c5} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\coIEPlg.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [TPFNF7] c:\program files\lenovo\npdirect\TPFNF7SP.exe /r
mRun: [PWMTRV] rundll32 c:\progra~1\thinkpad\utilit~1\PWMTR32V.DLL,PwrMgrBkGndMonitor
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BTVLogEx.DLL,StartBattLog
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPHOTKEY] c:\program files\lenovo\hotkey\TPOSDSVC.exe
mRun: [<NO NAME>]
mRun: [TpShocks] TpShocks.exe
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [LenovoOobeOffers] c:\swtools\lenovowelcome\lenovooobeoffers.exe /filepath="c:\swshare\firstrun.txt"
mRun: [TVT Scheduler Proxy] c:\program files\common files\lenovo\scheduler\scheduler_proxy.exe
mRun: [DiskeeperSystray] "c:\program files\diskeeper corporation\diskeeper\DkIcon.exe"
mRun: [AwaySch] c:\program files\lenovo\awaytask\AwaySch.EXE
mRun: [LPManager] c:\progra~1\thinkv~1\prdctr\LPMGR.exe
mRun: [RoxioDragToDisc] "c:\program files\lenovo\drag-to-disc\DrgToDsc.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [ACTray] c:\program files\thinkpad\connectutilities\ACTray.exe
mRun: [ACWLIcon] c:\program files\thinkpad\connectutilities\ACWLIcon.exe
mRun: [cssauth] "c:\program files\lenovo\client security solution\cssauth.exe" silent
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [InstaLAN] "c:\program files\clearwire\instalan\InstaLAN.exe" startup
mRun: [Message Center Plus] c:\program files\lenovo\message center plus\MCPLaunch.exe /start
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\thinkpad\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\thinkpad\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {0045D4BC-5189-4b67-969C-83BB1906C421} - {0FE81B52-73FA-425F-8F06-3F32451AC73F} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~1\java\jre16~3.0_0\bin\ssv.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll
LSA: Notification Packages = scecli ACGina

================= FIREFOX ===================

FF - ProfilePath - c:\users\melissa\appdata\roaming\mozilla\firefox\profiles\2s9s5edk.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\users\melissa\appdata\local\yahoo!\browserplus\2.4.21\plugins\npybrowserplus_2.4.21.dll
FF - plugin: c:\users\melissa\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\users\melissa\appdata\roaming\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\users\melissa\appdata\roaming\move networks\plugins\npqmp071505000011.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-2 310320]
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2007-10-16 19504]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-2-17 359624]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-2-17 1141712]
S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-2-17 207792]
S1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-2 259632]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-2 482432]
S1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100210.001\IDSvix86.sys [2010-2-13 343088]
S1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\drivers\smiif32.sys [2007-2-18 13744]
S2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-2-17 112592]
S2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-2 117640]
S2 TPHKSVC;On Screen Display;c:\program files\lenovo\hotkey\TPHKSVC.exe [2007-7-8 55936]
S2 TVT Backup Protection Service;TVT Backup Protection Service;c:\program files\lenovo\rescue and recovery\rrpservice.exe [2007-1-8 569344]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2006-11-2 167936]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-31 102448]
S3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\nis\1008000.029\symndisv.sys [2010-2-2 48688]
S3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\drivers\tvti2c.sys [2007-5-22 30336]

=============== Created Last 30 ================

2010-02-18 04:17:48 0 ----a-w- c:\users\melissa\defogger_reenable
2010-02-18 03:53:12 882 ----a-w- c:\windows\RegSDImport.xml
2010-02-18 03:53:12 880 ----a-w- c:\windows\RegISSImport.xml
2010-02-18 03:53:12 767952 ----a-w- c:\windows\BDTSupport.dll
2010-02-18 03:53:12 165840 ----a-w- c:\windows\PCTBDRes.dll
2010-02-18 03:53:12 1640400 ----a-w- c:\windows\PCTBDCore.dll
2010-02-18 03:53:12 149456 ----a-w- c:\windows\SGDetectionTool.dll
2010-02-18 03:53:12 131 ----a-w- c:\windows\IDB.zip
2010-02-18 03:53:12 1152444 ----a-w- c:\windows\UDB.zip
2010-02-18 03:49:10 98600 ----a-w- c:\windows\system32\drivers\pctwfpfilter.sys
2010-02-18 03:49:10 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2010-02-18 03:49:10 233136 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2010-02-18 03:49:07 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2010-02-18 03:49:07 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2010-02-18 03:49:07 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2010-02-18 03:49:07 207792 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2010-02-18 03:49:04 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat
2010-02-18 03:49:04 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2010-02-18 03:49:00 0 d-----w- c:\users\melissa\appdata\roaming\PC Tools
2010-02-18 03:49:00 0 d-----w- c:\programdata\PC Tools
2010-02-18 03:49:00 0 d-----w- c:\program files\Spyware Doctor
2010-02-18 03:49:00 0 d-----w- c:\program files\common files\PC Tools
2010-02-18 03:48:50 0 d---a-w- c:\programdata\TEMP
2010-02-18 02:44:49 0 d-----w- c:\users\melissa\appdata\roaming\Malwarebytes
2010-02-18 02:44:46 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-18 02:44:44 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-02-18 02:44:44 0 d-----w- c:\programdata\Malwarebytes
2010-02-18 02:44:44 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-02-10 05:41:59 212992 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-02-10 05:41:59 105472 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-06 19:20:02 0 d-----w- c:\program files\iPod
2010-02-06 19:19:59 0 d-----w- c:\program files\iTunes

==================== Find3M ====================

2010-01-14 19:12:06 181120 ------w- c:\windows\system32\MpSigStub.exe
2010-01-02 06:38:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-01-02 06:32:33 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-01-02 06:32:33 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-01-02 04:57:00 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-12-28 12:35:50 11776 ----a-w- c:\windows\system32\tsbyuv.dll
2009-12-28 12:35:00 1314816 ----a-w- c:\windows\system32\quartz.dll
2009-12-28 12:32:34 22528 ----a-w- c:\windows\system32\msyuv.dll
2009-12-28 12:32:32 31744 ----a-w- c:\windows\system32\msvidc32.dll
2009-12-28 12:32:32 123904 ----a-w- c:\windows\system32\msvfw32.dll
2009-12-28 12:32:25 13312 ----a-w- c:\windows\system32\msrle32.dll
2009-12-28 12:31:22 82944 ----a-w- c:\windows\system32\mciavi32.dll
2009-12-28 12:31:01 50176 ----a-w- c:\windows\system32\iyuv_32.dll
2009-12-28 12:28:43 91136 ----a-w- c:\windows\system32\avifil32.dll
2009-12-28 12:28:43 65024 ----a-w- c:\windows\system32\avicap32.dll
2009-12-08 20:52:17 3597912 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-12-08 20:52:16 3546200 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-09-11 01:45:18 86016 ----a-w- c:\windows\inf\infstor.dat
2009-09-11 01:45:18 51200 ----a-w- c:\windows\inf\infpub.dat
2009-09-11 01:45:17 143360 ----a-w- c:\windows\inf\infstrng.dat
2008-10-16 04:26:09 174 --sha-w- c:\program files\desktop.ini
2008-10-16 04:09:36 665600 ----a-w- c:\windows\inf\drvindex.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-06 19:10:14 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-06-06 19:10:14 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-06-06 19:10:14 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2006-05-03 09:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 10:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 12:30:52 216064 --sh--r- c:\windows\system32\nbDX.dll
2008-02-02 18:43:05 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 20:23:17.01 ===============

Attached Files



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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,770 posts
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  • Local time:05:09 PM

Posted 20 February 2010 - 01:20 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    /md5stop
    %systemroot%\*. /mp /s
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti

myrti

    Sillyberry


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Posted 06 March 2010 - 04:20 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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