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Microphone / Headset does not work


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#1 doc2002

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Posted 17 February 2010 - 10:32 PM

I recently had my computer serviced. The guy wrote DIAG, Refomat & Load Windows, Install Ram 512 on the invoice.

Now my headset will not work. I called the guy and he said "I told you, you need drivers." He did NOT tell me that. My headset worked before he serviced my computer.

What is the problem?

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#2 OldPhil

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Posted 18 February 2010 - 08:29 AM

Check in the bios to see if they are enabled, you should not need any drivers. If you are using the font panel jacks look to see if nay wires are loose in the case, front panel jacks are plugged into the board. You need to look at your MOBO layout to check things out, if you do not have it you can find it on the manufacturers site.

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#3 cryptodan

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Posted 18 February 2010 - 08:42 AM

Are they USB or do they plug into audio jacks? If USB, then your drivers are not installed for the USB Controller. Same goes for the audio jacks and your sound card. I wouldn't take your computer to a shop unless you trust them. Most often then not they would simply reformat without doing any basic or intermediate troubleshooting.




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