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koobface - HELP removing


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#1 miracles.5

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Posted 17 February 2010 - 09:03 PM

i have been infected by the koobface trojan virus. i installed the superantivirus free scan and it did find it. Also after the scan it leads you to think that you have deleted the virus. i continued to notice that my computor was running slow. then upon restarting the computor and running the scan again, the same virus was found a 2nd, 3rd, 4th, ect....times. so my problem is that it's being found just not removed successfully. how can i remove this virus from my system?

Edited by Orange Blossom, 18 February 2010 - 05:08 PM.
Move to AII. ~ OB


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#2 miracles.5

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Posted 20 February 2010 - 06:26 PM

I have been infected by the koobface trojan virus. i installed the superantivirus free scan and it did find it. Also after the scan it leads you to think that you have deleted the virus. i continued to notice that my computer was running slow. then upon restarting the computer and running the scan again, the same virus was found a 2nd, 3rd, 4th, ect....times. so my problem is that it's being found just not removed successfully. how can i remove this virus from my system?

The virus is called- Trojan.Agent/Gen-DNSBlock (10items).

Edited by Orange Blossom, 20 February 2010 - 09:04 PM.
Merged topics. ~ OB


#3 boopme

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Posted 20 February 2010 - 10:01 PM

Hello ,please post the SAS log.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Now run these...
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 miracles.5

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Posted 22 February 2010 - 09:56 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/20/2010 at 06:24 PM

Application Version : 4.34.1000

Core Rules Database Version : 4589
Trace Rules Database Version: 2401

Scan type : Quick Scan
Total Scan Time : 00:06:12

Memory items scanned : 677
Memory threats detected : 0
Registry items scanned : 555
Registry threats detected : 10
File items scanned : 2554
File threats detected : 0

Trojan.Agent/Gen-DNSBlock
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FIO32
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FIO32#NextInstance
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FIO32\0000
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FIO32\0000#Service
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FIO32\0000#Legacy
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FIO32\0000#ConfigFlags
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FIO32\0000#Class
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FIO32\0000#ClassGUID
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FIO32\0000#DeviceDesc
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FIO32\0000#Capabilities

#5 boopme

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Posted 23 February 2010 - 12:12 AM

Hello, did you follow the SAS scan with the MBAM scan as I asked ? Was it still there?
This malware HAS sent info out from your computer.

If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
What Should I Do If I've Become A Victim Of Identity Theft?


Plaese run part 1 of S!Ri's SmitfraudFix

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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