The events as I know them are;
There was an infection with what I believe was a variation of the blaster worm which was causing the PC to reboot and redirecting the IE7 web browser. I helped via remote access to get a copy of AVG on the PC and killed that bug.
The owner then did what any typical owner would. Applied ALL MS updates. Unfortunately this included SP3. After the SP was applied the PC fails to boot in any mode. After a little research I decided to make a BartPE boot CD. This enables me to get the PC booted and my thought was to restore to a point prior to the SP install. Problem is that I cannot see any restore points.
Is there a reasonable way to get around this without wiping the drive and reinstalling? There is a recovery partition on teh HDD but even that would wipe out software installs etc..
Is there no way to determine why SP3 is preventing the boot and just fix that?
Edited by Gsteven, 17 February 2010 - 08:40 PM.