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Infection? My PC goes so slowly...

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3 replies to this topic

#1 Carlo__


  • Members
  • 3 posts
  • Local time:06:07 AM

Posted 17 February 2010 - 06:34 PM

Hi. And sorry for my english.

As i said in the titles, the OS (Win7) boot is so slowly and it requires at least 5-6 min before of logon screen.
Moreover, after the logon and the loading tray, i have to wait even 1-2 min before running apps.
Kaspersky database is "Damaged" and i cant run it.
I cant either run the Kaspersky removal tool (dunno why, it crashes)
After some reboot, i got some Blue Screen too.

Help me please!


DDS (Ver_09-12-01.01) - NTFSx86
Run by Carlo at 0:01:09,08 on 18/02/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_10
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.39.1040.18.2046.887 [GMT 1:00]

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Connettivitą\VNC4\WinVNC4.exe
C:\Program Files\Connettivitą\VNC4\winvnc4.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Hardware e Drivers\Protector Suite QL\psqltray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Connettivitą\Hamachi\hamachi.exe
C:\Program Files\Connettivitą\No-IP\DUC20.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Sicurezza\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\mIRC\mirc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Users\Carlo\Desktop\Guida per eliminare malware e virus attraverso il sito bleepingcomputer.com\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://www.chebanca.it/wps/portal/Istituzionale/login
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\sicurezza\kaspersky internet security 2010\ievkbd.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Guida per l'accesso a Windows Live: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - c:\program files\sicurezza\kaspersky internet security 2010\klwtbbho.dll
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Google Update] "c:\users\carlo\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Klipfolio] "c:\program files\svago\klipfolio\Klipfolio.exe" /BOOT
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [PSQLLauncher] "c:\program files\hardware e drivers\protector suite ql\launcher.exe" /startup
mRun: [Malwarebytes' Anti-Malware] "c:\program files\sicurezza\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [VAIOCameraUtility] "c:\program files\sony\camerautility\VCUServe.exe"
mRun: [FSWebServer] c:\program files\sharing\easy file sharing web server\fsws.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [AVP] "c:\program files\sicurezza\kaspersky internet security 2010\avp.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\carlo\appdata\roaming\micros~1\windows\startm~1\programs\startup\hamachi.lnk - c:\program files\connettivitą\hamachi\hamachi.exe
StartupFolder: c:\users\carlo\appdata\roaming\micros~1\windows\startm~1\programs\startup\no-ipd~1.lnk - c:\program files\connettivitą\no-ip\DUC20.exe
StartupFolder: c:\users\carlo\appdata\roaming\micros~1\windows\startm~1\programs\startup\setup_~1.lnk - c:\program files\sicurezza\virus removal tool\setup_9.0.0.722_17.02.2010_16-03\startup.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
IE: E&sporta in Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\sicurezza\kaspersky internet security 2010\klwtbbho.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\sicurezza\kaspersky internet security 2010\klwtbbho.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {0AD10462-36DA-4D4F-B38F-C4073D07FD6A} =,
TCP: 14C6963656D26343931393936363 =,
TCP: 4716E616C696265627164757474796 =,
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: klogon - c:\windows\system32\klogon.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
Notify: VESWinlogon - VESWinlogon.dll
AppInit_DLLs: c:\progra~1\sicure~1\kasper~1\mzvkbd3.dll
STS: Windows DreamScene: {e31004d1-a431-41b8-826f-e902f9d95c81} - %SystemRoot%\System32\DreamScene.dll
LSA: Notification Packages = scecli psqlpwd

============= SERVICES / DRIVERS ===============

R0 29890212;29890212 Boot Guard Driver;c:\windows\system32\drivers\29890212.sys [2010-2-17 37392]
R0 DiagnosticScan;DiagnosticScan;c:\windows\system32\drivers\DiagnosticScan.SYS [2010-2-17 17408]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2009-10-14 36880]
R1 29890211;29890211;c:\windows\system32\drivers\29890211.sys [2010-2-17 128016]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\drivers\klim6.sys [2009-9-14 21520]
R1 setup_9.0.0.722_17.02.2010_16-03drv;setup_9.0.0.722_17.02.2010_16-03drv;c:\windows\system32\drivers\2989021.sys [2010-2-17 311312]
R1 Start1Driver;Start1Driver;c:\windows\system32\drivers\Start1Driver.SYS [2010-2-17 5120]
R2 MBAMService;MBAMService;c:\program files\sicurezza\malwarebytes' anti-malware\mbamservice.exe [2009-9-10 232720]
R3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\drivers\klmouflt.sys [2009-10-2 19472]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-9-10 19096]
R3 netw5v32;Driver scheda Intel® Wireless WiFi Link serie 5000 per Windows Vista a 32 bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2007-8-3 9344]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\drivers\SonyPI.sys [2007-8-3 14720]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2007-1-30 807424]
R3 yukonw7;Driver miniport NDIS6.2 per controller Ethernet Marvell Yukon;c:\windows\system32\drivers\yk62x86.sys [2009-7-13 311296]
S2 AVP;Kaspersky Internet Security;c:\program files\sicurezza\kaspersky internet security 2010\avp.exe [2009-10-20 340456]
S2 ekrn;ESET Service;"c:\program files\sicurezza\eset nod32 antivirus\ekrn.exe" --> c:\program files\sicurezza\eset nod32 antivirus\ekrn.exe [?]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 WSDPrintDevice;Supporto stampa WSD via UMB;c:\windows\system32\drivers\WSDPrint.sys [2009-7-14 17920]
S3 WSDScan;Supporto digitalizzazione WSD tramite UMB;c:\windows\system32\drivers\WSDScan.sys [2009-7-14 20480]

=============== Created Last 30 ================

2010-02-17 22:38:04 0 d-----w- c:\programdata\WinZip
2010-02-17 22:38:03 0 d-----w- c:\program files\Utility
2010-02-17 18:07:27 0 d-sh--w- C:\$RECYCLE.BIN
2010-02-17 16:48:38 98816 ----a-w- c:\windows\sed.exe
2010-02-17 16:48:38 77312 ----a-w- c:\windows\MBR.exe
2010-02-17 16:48:38 261632 ----a-w- c:\windows\PEV.exe
2010-02-17 16:48:38 161792 ----a-w- c:\windows\SWREG.exe
2010-02-17 15:31:45 37392 ----a-w- c:\windows\system32\drivers\29890212.sys
2010-02-17 15:31:44 311312 ----a-w- c:\windows\system32\drivers\2989021.sys
2010-02-17 15:31:44 128016 ----a-w- c:\windows\system32\drivers\29890211.sys
2010-02-17 15:28:22 250 ----a-w- c:\windows\gmer.ini
2010-02-17 13:07:42 5120 ----a-w- c:\windows\system32\drivers\Start1Driver.SYS
2010-02-17 13:07:42 256 ----a-w- c:\windows\aa.lic
2010-02-17 13:07:42 17408 ----a-w- c:\windows\system32\drivers\DiagnosticScan.SYS
2010-02-17 11:35:28 65536 --sha-w- c:\users\carlo\ntuser.dat{4820aeb1-1bb6-11df-b91c-0013a98bba40}.TM.blf
2010-02-17 11:35:28 524288 --sha-w- c:\users\carlo\ntuser.dat{4820aeb1-1bb6-11df-b91c-0013a98bba40}.TMContainer00000000000000000002.regtrans-ms
2010-02-17 11:35:28 524288 --sha-w- c:\users\carlo\ntuser.dat{4820aeb1-1bb6-11df-b91c-0013a98bba40}.TMContainer00000000000000000001.regtrans-ms
2010-02-13 20:47:44 2795 ----a-w- c:\users\carlo\.recently-used.xbel
2010-02-13 20:39:07 0 d-----w- c:\program files\GIMP-2.0
2010-02-13 19:27:42 0 d-----w- c:\users\carlo\.thumbnails
2010-02-13 18:45:31 0 d-----w- c:\users\carlo\.gimp-2.6
2010-02-13 15:36:22 0 d-----w- c:\users\carlo\appdata\roaming\Artisteer
2010-02-13 15:09:07 0 d-----w- c:\program files\ICQ6Toolbar
2010-02-13 15:08:54 0 d-----w- c:\programdata\ICQ
2010-02-13 15:08:01 0 d-----w- c:\program files\ICQ7.0
2010-02-10 15:25:39 474954 ----a-w- c:\program files\inutile.exe
2010-01-31 11:24:11 95259 ----a-w- c:\windows\system32\drivers\klick.dat
2010-01-31 11:24:11 108059 ----a-w- c:\windows\system32\drivers\klin.dat
2010-01-31 11:20:33 0 d-----w- c:\programdata\Kaspersky Lab Setup Files

==================== Find3M ====================

2010-02-11 15:16:08 692328 ----a-w- c:\windows\system32\perfh010.dat
2010-02-11 15:16:08 125602 ----a-w- c:\windows\system32\perfc010.dat
2010-01-16 16:37:23 56816 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-01-14 10:12:06 181120 ----a-w- c:\windows\system32\MpSigStub.exe
2009-07-14 08:21:00 37534 ----a-w- c:\windows\inf\perflib\0410\perfd.dat
2009-07-14 08:21:00 37534 ----a-w- c:\windows\inf\perflib\0410\perfc.dat
2009-07-14 08:21:00 335478 ----a-w- c:\windows\inf\perflib\0410\perfi.dat
2009-07-14 08:21:00 335478 ----a-w- c:\windows\inf\perflib\0410\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-09-08 23:44:37 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 0:02:11,37 ===============

Attached Files

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#2 Carlo__

  • Topic Starter

  • Members
  • 3 posts
  • Local time:06:07 AM

Posted 19 February 2010 - 04:12 PM




While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the Malware Response Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to more than a week, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Elise - forum moderator

Edited by elise025, 20 February 2010 - 08:27 AM.

#3 myrti



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Posted 20 February 2010 - 01:21 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\*. /mp /s
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!


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#4 myrti



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Posted 06 March 2010 - 04:21 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!


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