Thank you so much for your patience. Ok I did the F10 but noticed a couple of different things since it was worked on. It is not giving me the menu options that I had before such as starting in safe mode or roboot, etc. It is also showing Windows XP and before I had Windows XP Professional. Don't know if that makes a difference or not. I only saw one reference to a USB, but did see something about passwords which have apparently not been set and one of them was for a smart card? This is what I was able to find in System Information..
Manufacturer - Hewlett-Packard
Notebook model - HP compaq nc 6000 (PD468AAHABA)
Processor Type - Intel Pentium M processor 1.70GHz
Processor Speed - 1700 MHz
Processor Stepping - 6
Cache Size - (L1/L2) 64/2048 KB
Memory Size - 512 MB
Rom Revision - F.OF 07/23/2004
Rom Family - 68BDD
Notebook serial Number CNN447C1MF
In Device Options this was the only reference to USB that I found
USB legacy support Enable
I also have on the back of my laptop a sticker that says Windows XP Professional and has a product key
I hope all of this means something to you because it is all a mistery to me. I bought the laptop used from a Radio Shack so it has a lot of stickers with a lot of numbers on the back which mean nothing to me.
Also the Device manager is showing this...3 yellow questions marks. The first if next to "other devices", the 2nd is next to "Base System Device" and the 3rd is next to "unknown device". Does that make any sense to you?
Edited by shyredone, 18 February 2010 - 12:52 PM.