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Ok I have found another problem. I had my computer worked on and he re-installed windows xp. Before it was worked on I was able to insert my memory card from my digital camera ( I don't have the plug for the camera to upload pictures that way) and Nero always popped up. I think it was drive E. Now nothing is happening when I insert the memory card. I am able to use my external hard drive and it comes up as drive E. I believe my laptop has a built in smart card, but it is not showing.