Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Laptop running too slow


  • This topic is locked This topic is locked
2 replies to this topic

#1 aicarian

aicarian

  • Members
  • 30 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:47 PM

Posted 17 February 2010 - 01:23 PM

My Laptop Config is - Intel®Celeron® M processor 1.60 GHz, 248 MB RAM

I am using HP Compaq nx6110 nowdays and for the past 2 weeks its is performing too slow, While surfing the internet oftenly. I have IE6, Mozilla, & Opera browsers on my laptop. Recently i've installed BitDefender 2010 also. It has detected one infected item (keygen.exe) in a thorough scan. Besides this Windows Security Centre shows that "windows found no antivirus installed on this computer" at the same time it shows that BitDefender Firewall is ON and Protecting this PC.

I am posting Hijack this & Bitdefender log files below


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:16:24 PM, on 2/17/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\BitDefender\BitDefender 2010\seccenter.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.in/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: BrowserHelper Class - {8A9D74F9-560B-4FE7-ABEB-3B2E638E5CD6} - (no file)
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2010\IEToolbar.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2010\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe"
O4 - HKCU\..\Run: [SifyBB] C:\Program Files\Sify Broadband\BBImpSec.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\PROGRA~1\FlashGet\jc_link.htm
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{1A1FB946-D01F-4D99-B196-A3C93F1C44B4}: NameServer = 202.144.115.4,202.144.66.6
O17 - HKLM\System\CS1\Services\Tcpip\..\{1A1FB946-D01F-4D99-B196-A3C93F1C44B4}: NameServer = 202.144.115.4,202.144.66.6
O17 - HKLM\System\CS2\Services\Tcpip\..\{1A1FB946-D01F-4D99-B196-A3C93F1C44B4}: NameServer = 202.144.115.4,202.144.66.6
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe

--
End of file - 5226 bytes
-------------------------------------------------------------------------------------------------------------------------
BitDefender Log File


Product: BitDefender Total Security 2010
Version: BitDefender Antivirus Scanner
Scanning task: Deep System Scan
Log date: 2/10/2010 3:35:39 PM
Log path: C:\Documents and Settings\All Users.WINDOWS\Application Data\BitDefender\Desktop\Profiles\Logs\deep_scan\1265834139_1_01.xml

Scan paths:
Path 0000: C:\
Path 0001: D:\
Path 0002: E:\

Scan Level:
Scan for viruses: Yes
Scan for adware: Yes
Scan for spyware: Yes
Scan for applications: Yes
Scan for dialers: Yes
Scan for rootkits: Yes
Scan for keyloggers: Yes

Virus Scanning Options:
Scan registry keys: Yes
Scan cookies: Yes
Scan boot sectors: Yes
Scan memory processes: Yes
Scan archives: Yes
Scan runtime packers: Yes
Scan e-mails: Yes
Scan all files: Yes
Heuristic Scan: Yes
Scanned extensions: not configured
Excluded extensions: not configured

Target Processing:
Default first action for infected objects: Disinfect
Default second action for infected objects: None
Default first action for suspect objects : None
Default second action for suspicious objects: None
Default action for hidden objects: None
Default first action for encrypted infected objects: Disinfect
Default second action for encrypted infected objects: None
Default first action for encrypted suspicious objects: None
Default second action for encrypted suspicious objects: None
Default action for password-protected objects: Log only

Scan Engines Summary
Virus signatures: 5034703
Archive plugins: 44
E-mail plugins: 6
Scan plugins: 13
System plugins: 5
Unpack plugins: 8

Basic
Scanned items: 334642
Infected items: 0 (no infected items have been detected)
Suspect items: 0 (no suspected items have been detected)
Hidden items: 9
Resolved items: 9
Unresolved items: 0 (no issues remained unresolved)

Advanced
Scan time: 01:18:45
Files per second: 70
Skipped items: 6306
Password-protected items: 37
Over-compressed items: 0
Individual viruses found: 0
Scanned folders: 6258
Scanned boot sectors: 4
Scanned archives: 4562
Input-output errors: 30
Scanned processes: 61
Infected processes: 0
Scanned registry keys: 896
Infected registry keys: 0
Scanned cookies: 0
Infected cookies: 0



Resolved issues:Object Path Threat Name Final Status
C:\Documents and Settings\ravin\My Documents\Downloads\x.ftv.04\Thumbs.db Rootkit-Hidden items: Renamed
C:\Documents and Settings\ravin\My Documents\Downloads\x.ftv.04\10 ftv girl zeba in white is right vibe.01 (5.06min).avi Rootkit-Hidden items: Renamed
C:\Documents and Settings\ravin\My Documents\Downloads\3 Idiots (2009) - [DDR]\How to Interview Like a Top MBA\Girls Gone Wild - Top 50 Best Breasts Ever.avi Rootkit-Hidden items: Renamed
C:\Documents and Settings\ravin\My Documents\Downloads\x.ftv.04 Rootkit-Hidden items: Renamed
C:\Documents and Settings\All Users.WINDOWS\Documents\My Music\Sample Music\abc\Thumbs.db Rootkit-Hidden items: Renamed
C:\Documents and Settings\All Users.WINDOWS\Documents\My Music\Sample Music\abc\FTV Girls - Lia, Fiona, Violet, & Alison.avi Rootkit-Hidden items: Renamed
C:\Documents and Settings\All Users.WINDOWS\Documents\My Music\Sample Music\abc\FTV Girls - Jamie (Red Mini Skirt).avi Rootkit-Hidden items: Renamed
C:\Documents and Settings\All Users.WINDOWS\Documents\My Music\Sample Music\abc\FTV Girls - Erika (Pregnant).avi Rootkit-Hidden items: Renamed
C:\Documents and Settings\All Users.WINDOWS\Documents\My Music\Sample Music\abc Rootkit-Hidden items: Renamed

Not scanned objects:Object Path Reason: Final Status
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>Ad-Aware SE Default.skn Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>arrow1.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>arrow2.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bck1.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt11.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt12.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt13.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt21.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt22.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt23.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt31.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt32.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt33.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt41.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt42.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt43.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt51.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt52.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt53.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt61.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>bt62.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>checkbox1.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>checkbox2.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>checkbox3.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>checkbox4.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>defbtn1.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>defbtn2.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>defbtn3.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>glyph1.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>glyph2.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>glyph3.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>glyph4.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>glyph5.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>glyph6.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>glyph7.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>main.bmp Password-protected Not scanned (file was password-protected)
C:\found.000\dir0000.chk\Skins\Ad-Aware SE default.ask=>preview.bmp Password-protected Not scanned (file was password-protected)



I am expecting a gud and prompt response on the issue!!


Thanks & Regards
aicarian

BC AdBot (Login to Remove)

 


#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:05:47 AM

Posted 20 February 2010 - 09:59 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:05:47 AM

Posted 25 February 2010 - 12:16 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users