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Internet Explorer not connecting


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#1 churchhouse101

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Posted 17 February 2010 - 12:20 PM

Hi, can anyone help me?
I use a wireless enabled laptop running XP Pro to connect to the internet via my home wireless network. Normally I use Firefox exclusively to browse, but occasionally it is necessary to fire up IE (e.g. some corporate questionnaire to complete). Recently IE will open but fail to connect to any internet page (including Microsoft) - I have upgraded to IE8 without this solving the problem. Funnily enough, Safari does the same (I have rarely used it anyway). The rest of the family can use IE on their computers (and Firefox) via the same BT Homehub wireless router/modem.
I don't know if it's significant, but around Xmas I had mega spyware problems, eventually solved using Spybot Search and Destroy, Malwarebytes and CCLeaner. I'm wondering if something vital to IE got scrubbed?

Sorry this is longwinded - my first post!
Ewan

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#2 hamluis

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Posted 17 February 2010 - 12:27 PM

You can try a repair of IE.

Repair or Reinstall IE 8 in Windows Vista and Windows XP - http://support.microsoft.com/kb/318378

Louis

#3 churchhouse101

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Posted 17 February 2010 - 12:42 PM

Thanks Louis, resetting IE seems to have restored function.
Cheers, Ewan

#4 hamluis

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Posted 17 February 2010 - 07:02 PM

Glad you solved it, happy computing :thumbsup:.

Louis




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