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Found virus


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7 replies to this topic

#1 shyredone

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Posted 17 February 2010 - 11:46 AM

My scan found a virus in a program called Ares. I uninstalled from control panel but it will not let me deleate it from program files. How can I get rid of it?

Edited by Pandy, 17 February 2010 - 12:45 PM.
Moved from Win XP Home and Pro ~Pandy

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#2 boopme

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Posted 17 February 2010 - 12:48 PM

Hello ,what program found this?

Let's just try this tool also ...

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 shyredone

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Posted 17 February 2010 - 01:18 PM

Malwarebytes' Anti-Malware 1.44
Database version: 3741
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/17/2010 9:52:16 AM
mbam-log-2010-02-17 (09-52-16).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 147108
Time elapsed: 37 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\SysWoW32 (Worm.Archive) -> Quarantined and deleted successfully.

Files Infected:
C:\System Volume Information\_restore{5E8F5646-3FE3-49D9-9352-1011D0F77F36}\RP32\A0002403.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{5E8F5646-3FE3-49D9-9352-1011D0F77F36}\RP32\A0002426.exe (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\7d3ea0fb-1820-4a66-860c-f53a1c5154db.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\5749e955-18ea-47d4-81c0-61d3681a2746.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\ced3f6a8-31ea-469b-80c7-7b743cfce36a.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SysWoW32\wu1183762889v0 (Worm.Archive) -> Quarantined and deleted successfully.
Shyredone

#4 shyredone

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Posted 17 February 2010 - 01:21 PM

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2010/02/17 13:05
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xBA11F000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8AB9000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB79BB000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: c:\windows\temp\f2122586-cb30-4038-9959-1db66f231fd6.tmp
Status: Allocation size mismatch (API: 65536, Raw: 0)

Path: c:\windows\temp\fb2ed0a8-9466-447e-a2cf-b0439860e143.tmp
Status: Allocation size mismatch (API: 49152, Raw: 0)

Path: c:\windows\temp\030392a7-cf0f-46db-b1ab-b94a181904ed.tmp
Status: Allocation size mismatch (API: 32768, Raw: 0)

Path: c:\windows\temp\043b3c77-7ef6-4785-b4ef-18810ace576d.tmp
Status: Allocation size mismatch (API: 262144, Raw: 0)

Path: c:\windows\temp\0913782e-0c61-47d7-8ea4-e21662b061f0.tmp
Status: Allocation size mismatch (API: 262144, Raw: 0)

Path: c:\windows\temp\c3b041f4-59a0-44cc-9ac2-c1d1297aa832.tmp
Status: Allocation size mismatch (API: 65536, Raw: 0)

Path: c:\windows\temp\1ad4910c-39ca-4f1a-8731-53beb9fcc916.tmp
Status: Allocation size mismatch (API: 32768, Raw: 0)

Path: c:\windows\temp\8eff6f86-f8b2-4867-90f6-d4f554236154.tmp
Status: Allocation size mismatch (API: 262144, Raw: 0)

Path: c:\windows\temp\a21d6594-60a4-4285-a8c0-616cf317723b.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\windows\temp\bc76e8de-8c88-4050-99f7-e201706a96f9.tmp
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: C:\Documents and Settings\debbie\Local Settings\Temp\~DF27DD.tmp
Status: Locked to the Windows API!

Path: C:\Documents and Settings\debbie\Local Settings\Temp\~DF3A09.tmp
Status: Locked to the Windows API!

SSDT
-------------------
#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys" at address 0xf8936470

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys" at address 0xf8936520

#: 258 Function Name: NtTerminateThread
Status: Hooked by "C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys" at address 0xf89365c0

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys" at address 0xf8936660

==EOF==
Shyredone

#5 boopme

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Posted 17 February 2010 - 02:21 PM

Hi, how is it running now ?
Tio get rid of that Ares program use FILE ASSASSIN
Let's use MBAM's FileAssassin feature.

Open MBAM again.Click the More Tools tab and then the Run Tool button
Now browse to the file(s) we want to remove using the drop down box next to Look in: at the top.
Locate the file(s), click Open.
You will be prompted with a message warning: This file will be permanently deleted. Are you sure you want to continue?. Click Yes.
If removal did not require a reboot, you will receive a message indicating the file was deleted successfully, however, I recommend you reboot anyway.

Caution: Be careful what you delete. FileAssassin is a powerful program, designed to move highly persistent files. Using it incorrectly could lead to disastrous problems with your operating system.



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 shyredone

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Posted 17 February 2010 - 06:31 PM

Ok I did all of that and my computer is still moving incredibly slow. It is like having dial up. It is taking forever to shut down, start up and load web pages. Any ideas? It is saying all of the virus have been removed though. I am wondering if he possible installed the wrong windows program? Or maybe it is the AVG? My computer used to move real fast and in the past I had AVAST.

I appreciate all the help you have given me. It is getting a little frustrating. I just moved here to Indianapolis and don't know anyone yet that could help me with this stuff.

Thanks
Shyredone

#7 boopme

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Posted 17 February 2010 - 10:04 PM

Hello, we will get this ,It may take a few tries or posts but we can do this. We have experts her in the other sections that can straighten out other problems. But we look malware free now. That is the first part.

Ares is a free peer to peer file sharing program that enables users to share any digital file including images, audio, video, software, documents, etc. It was probably the source of your infections.
Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.


Take a look thru here and see if something clears up the slowness.. Let me know or I can direct you to the next forum.

Slow Computer/browser? Check Here First; It May Not Be Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 shyredone

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Posted 18 February 2010 - 08:06 AM

Still moving slow. He installed a program called ATI Catalyst. Is something I need? I really appreciate all of your help. I am at a loss when it comes to this stuff.
Shyredone




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