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No internet on anything but IE


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3 replies to this topic

#1 MustangMatt

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Posted 16 February 2010 - 09:15 PM

My wifes sisters computer must have a sinister infection bc no program will connect to the internet except for internet explorer. It is a Dell inspiron 1525 with windows vista. Can someone please point me in the right direction as which program to run? Thanks so much in advance.


ComboFix 10-02-16.01 - Madeline 02/16/2010 19:08:22.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3061.2132 [GMT -7:00]
Running from: c:\users\Madeline\Desktop\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_STacSV


((((((((((((((((((((((((( Files Created from 2010-01-17 to 2010-02-17 )))))))))))))))))))))))))))))))
.

2010-02-17 02:13 . 2010-02-17 02:13 -------- d-----w- c:\users\Madeline\AppData\Local\temp
2010-02-17 02:13 . 2010-02-17 02:13 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-01-29 21:18 . 2009-05-18 21:17 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-01-29 21:18 . 2008-04-17 20:12 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2010-01-29 21:18 . 2010-01-29 21:18 -------- d-----w- c:\program files\iPod
2010-01-29 21:18 . 2010-01-29 21:18 -------- d-----w- c:\programdata\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2010-01-29 21:18 . 2010-01-29 21:18 -------- d-----w- c:\program files\iTunes
2010-01-29 21:16 . 2010-01-29 21:16 -------- d-----w- c:\program files\QuickTime

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-29 21:21 . 2008-10-19 06:04 -------- d-----w- c:\users\Madeline\AppData\Roaming\Apple Computer
2010-01-29 21:18 . 2008-10-19 06:01 -------- d-----w- c:\program files\Common Files\Apple
2010-01-14 18:12 . 2009-10-02 20:21 181120 ------w- c:\windows\system32\MpSigStub.exe
2009-12-30 20:00 . 2009-10-15 00:50 5642688 ----a-w- c:\users\Madeline\AppData\Roaming\Move Networks\plugins\npqmp071701000002.dll
2009-12-30 20:00 . 2009-09-27 03:03 143976 ----a-w- c:\users\Madeline\AppData\Roaming\Move Networks\uninstall.exe
2009-12-30 20:00 . 2008-10-31 03:10 -------- d-----w- c:\users\Madeline\AppData\Roaming\Move Networks
2009-12-25 06:24 . 2009-12-25 06:24 658184 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2009-11-21 03:13 . 2009-10-26 02:37 1356 ----a-w- c:\users\Madeline\AppData\Local\d3d9caps.dat
2008-08-14 03:31 . 2008-08-14 03:31 76 --sh--r- c:\windows\CT4CET.bin
2008-08-14 06:11 . 2008-08-14 06:11 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2008-09-09 05:08 279944 ----a-w- c:\program files\AskBarDis\bar\bin\askBar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-09-09 279944]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-09-09 279944]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-08-14 68856]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-12 141600]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-08-14 03:47 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickSet.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickSet.lnk
backup=c:\windows\pss\QuickSet.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^Users^Madeline^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^DING!.lnk]
path=c:\users\Madeline\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\DING!.lnk
backup=c:\windows\pss\DING!.lnk.Startup
backupExtension=.Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2008-01-12 05:16 39792 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apoint]
2008-05-04 09:25 167936 ----a-w- c:\program files\DellTPad\Apoint.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Broadcom Wireless Manager UI]
2008-05-19 06:26 3444736 ----a-w- c:\windows\System32\WLTRAY.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DELL Webcam Manager]
2007-07-27 21:43 118784 ------w- c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
2008-03-11 17:44 202544 ----a-w- c:\program files\Dell Support Center\bin\sprtcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
2008-03-11 17:44 16384 ----a-w- c:\program files\Dell Support Center\gs_agent\custom\dsca.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECenter]
2008-02-29 04:18 17920 ----a-w- c:\dell\E-Center\EULALauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray.exe]
2008-01-21 02:25 125952 ----a-w- c:\windows\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2008-08-14 03:37 29744 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2008-03-06 07:58 166424 ----a-w- c:\windows\System32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
2007-03-21 18:00 174872 ----a-w- c:\program files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2008-03-06 07:58 141848 ----a-w- c:\windows\System32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-11-12 23:33 141600 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OEM02Mon.exe]
2008-03-04 05:05 36864 ----a-w- c:\windows\OEM02Mon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
2007-12-21 15:58 184320 ------w- c:\program files\Dell\MediaDirect\PCMService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2008-03-06 07:58 133656 ----a-w- c:\windows\System32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-11-11 06:08 417792 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2007-11-12 11:07 405504 ----a-w- c:\program files\Sigmatel\C-Major Audio\WDM\sttray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-08-14 03:36 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Upromise Tray]
2009-07-01 17:35 167936 ----a-w- c:\program files\Upromise\UpromiseTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Upromise Update]
2009-07-01 17:19 81920 ----a-w- c:\program files\Upromise\dca-ua.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2008-01-21 02:23 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2008-01-21 02:25 202240 ----a-w- c:\program files\Windows Media Player\wmpnscfg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\System32\drivers\IntcHdmi.sys [8/13/2008 11:12 PM 111616]
R3 SYMNDISV;SYMNDISV;c:\windows\System32\drivers\symndisv.sys [6/13/2008 2:13 PM 41008]
S4 AESTFilters;Andrea ST Filters Service;c:\windows\System32\AEstSrv.exe [8/13/2008 3:16 PM 73728]
S4 gupdate1c95be5ad1c8e50;Google Update Service (gupdate1c95be5ad1c8e50);c:\program files\Google\Update\GoogleUpdate.exe [12/11/2008 4:10 PM 133104]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder

2010-02-17 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-08-14 04:58]

2010-02-17 c:\windows\Tasks\GoogleUpdateTaskMachine.job
- c:\program files\Google\Update\GoogleUpdate.exe [2008-12-11 01:03]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.atcomet.com/b/
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = 188.8.6.7:80
IE: &D&ownload &with BitComet - c:\program files\BitComet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\BitComet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\BitComet\BitComet.exe/AddAllLink.htm
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-16 19:13
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-02-16 19:15:51
ComboFix-quarantined-files.txt 2010-02-17 02:15

Pre-Run: 160,059,326,464 bytes free
Post-Run: 159,998,210,048 bytes free

- - End Of File - - 7DB9222B40349F2BF6DA0A49E0F00FD2

Attached Files


Edited by MustangMatt, 16 February 2010 - 09:30 PM.


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#2 MustangMatt

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Posted 16 February 2010 - 10:35 PM

bump pls help

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 17 February 2010 - 07:51 PM.


#3 schrauber

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Posted 20 February 2010 - 09:53 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#4 schrauber

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Posted 25 February 2010 - 12:14 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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