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Rundll Error???


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#1 sidd0123

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Posted 16 February 2010 - 07:21 PM

I ran a antivirus program, (I've been at this for the whole day trying to get rid of a virus that stops malwarebytes' from running) so ive been running this program and it deleted a the malware. But on start up, I find an error that comes up:



The windows title is: RUNDLL
Error loading c:\windows\system32\vudutowo.dll
The specified module could not be found



I tried using processlibrary.com to figure what DLL file it is, but it came up blank. Not sure if i can restore the regular file or if it is important/ vital to my computers health.

Can anyone shed some light on this matter, or help me restore the file, as long as it isnt a virus. iv had enough of those

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#2 boopme

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Posted 16 February 2010 - 08:38 PM

Hello. appears you have a Netsky infection.

As this infection deletes a core executable of Malwarebytes' we will need to download a new copy of it and put it in the C:\ tc... so please follow our Removal Guide here http://www.bleepingcomputer.com/virus-remo...t-security-2010

You will move to the Automated Removal Instructions for Internet Security 2010 using Malwarebytes' Anti-Malware:

After you completed that post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Toward vudutowo.dll
Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
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#3 sidd0123

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Posted 17 February 2010 - 06:51 AM

This is my MBAM Log:


Malwarebytes' Anti-Malware 1.44
Database version: 3748
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/16/2010 9:36:44 PM
mbam-log-2010-02-16 (21-36-36).txt

Scan type: Full Scan (C:\|)
Objects scanned: 237698
Time elapsed: 1 hour(s), 21 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dalagokem (Trojan.Vundo.H) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\bajiyaje.dll (Trojan.Vundo.H) -> No action taken.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP280\A0044932.exe (Backdoor.Bot) -> No action taken.
C:\Documents and Settings\Paresh\Local Settings\Temp\n.exn (Trojan.Dropper) -> No action taken.


It says no action taken, but when i ran mbam again, it said no malware detected? Not sure if i read the log correctly?

Edited by sidd0123, 17 February 2010 - 06:52 AM.


#4 boopme

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Posted 17 February 2010 - 12:03 PM

This sometimes happens when you get the log before clicking Remove selected. As long as you clicked the Remove button your oK.
Now we'll do yhis an see if there is anything else here.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 sidd0123

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Posted 17 February 2010 - 08:17 PM

I attempted to start windows in safe mode and safe mode with networking, but both resulted in the blue screen of death.

#6 boopme

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Posted 17 February 2010 - 10:46 PM

If you have SAS installed..

SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.

If you still Blue screen,run in normal and let me know. The normal scan may still get the Safe mode blocker.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Janet Rae

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Posted 17 February 2010 - 11:29 PM

Ugh! Allegedly AVG caught a virus, then Adware continually scans, both say i have 4 trojan viruses. Now I get the message RUNDLL Error loading d:\windows\system32\zelewehe.dll. The specified module could not be found. Help before my husband throws the computer out the window!!

Edited by Janet Rae, 17 February 2010 - 11:33 PM.


#8 boopme

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Posted 18 February 2010 - 12:06 AM

OK disable AdAware and Spybot if running for the SAS and MBAM scan. We need to run them.

Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message. zelewehe.dll
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
Credit to quietman7

:thumbsup:
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#9 Janet Rae

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Posted 18 February 2010 - 09:10 PM

Ok call me slow but how do i disable Ad Aware??

#10 sidd0123

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Posted 19 February 2010 - 05:42 PM

I have both MBAM and SUPER logs that you wanted. They are below.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/17/2010 at 10:01 PM

Application Version : 4.33.1000

Core Rules Database Version : 4598
Trace Rules Database Version: 2410

Scan type : Complete Scan
Total Scan Time : 01:46:24

Memory items scanned : 496
Memory threats detected : 0
Registry items scanned : 7735
Registry threats detected : 0
File items scanned : 109409
File threats detected : 9

Adware.Tracking Cookie
C:\Documents and Settings\Paresh\Cookies\paresh@247realmedia[3].txt
C:\Documents and Settings\Paresh\Cookies\paresh@content.yieldmanager[1].txt
C:\Documents and Settings\Paresh\Cookies\paresh@specificmedia[3].txt
C:\Documents and Settings\Paresh\Cookies\paresh@advertising[2].txt
C:\Documents and Settings\Paresh\Cookies\paresh@ad.yieldmanager[4].txt
C:\Documents and Settings\Paresh\Cookies\paresh@bs.serving-sys[1].txt
C:\Documents and Settings\Paresh\Cookies\paresh@questionmarket[3].txt
C:\Documents and Settings\Paresh\Cookies\paresh@serving-sys[3].txt

Adware.Unknown Origin
C:\PROGRAM FILES\COMMON FILES\MKMU\MKMUD\CLASS-BARREL










Malwarebytes' Anti-Malware 1.44
Database version: 3748
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/19/2010 5:32:25 PM
mbam-log-2010-02-19 (17-32-25).txt

Scan type: Full Scan (C:\|)
Objects scanned: 227501
Time elapsed: 1 hour(s), 6 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Paresh\Local Settings\Temp\~TM15258.TMP (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Documents and Settings\Paresh\Local Settings\Temporary Internet Files\Content.IE5\GXOG0H43\load[1].exe (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Documents and Settings\Paresh\Application Data\avdrn.dat (Malware.Trace) -> Quarantined and deleted successfully.



I also used Super and ran it to fix my safe mode registry. I will check and post back if it works.

#11 sidd0123

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Posted 19 February 2010 - 05:53 PM

Ok, safe mode is working

#12 boopme

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Posted 19 February 2010 - 09:21 PM

Hi, looks good. Sorry iwas ill yeasterday and didn't even log in..

No more errors ,, no other issues here?
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#13 sidd0123

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Posted 20 February 2010 - 06:28 PM

yes, that rundll error has disappeared and my computer is clean. Thanks for your help. much appreciated

#14 boopme

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Posted 20 February 2010 - 07:43 PM

Ok, good work!
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 sidd0123

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Posted 28 February 2010 - 04:51 PM

ok, I created a new restore point and deleted all old ones by using disk cleanup.




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