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browser redirects, frequent lock ups, sllllllooooowww


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#1 MLeiszz

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Posted 16 February 2010 - 11:34 AM

I'm stumped. :thumbsup: Here's my most recent hijackthis log. I see the 'no name' stuff which can't possibly be good, but nothing I've tried to remove it has been successful - it keeps coming back. In addition, I can't boot the machine into safe mode - I keep getting a PAGE_FAULT_IN_NONPAGED_AREA blue screen, and attempts to uninstall software hasn't gotten me past it. I'm starting to think I need to reformat the hard drive which would make me very very sad since I lost my original installation disks for photoshop - and that's a very expensive piece of software replace. :flowers:

Can one of you smart people here help me by any chance?
Logfile of HijackThis v1.97.5
Scan saved at 1:57:44 PM, on 5/12/04
Platform: Windows 95 B (Win9x 4.00.1212)
MSIE: Internet Explorer v5.00 (5.00.2314.1000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\CPQALERT.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\DMI\WIN32\BIN\WIN32SL.EXE
C:\WINDOWS\CPQDMI.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\LOADWC.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\AWS\WEATHERBUG\WEATHER.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

EDIT: removed HJT log~~boopme

Edited by boopme, 17 February 2010 - 04:12 PM.


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#2 MLeiszz

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Posted 16 February 2010 - 11:42 AM

Also, when the machine locks up (which happens about every 1-1.5 hours), one of two things happens:
a. I hear the hard drive start churning like a jet engine about to take off. It goes into a high whine, and I quickly start closing things like Outlook so nothing is corrupted by the inelegant ending I'm about to give it. About 30 seconds after I hear it rev up the machine stops responding

OR

b. if I keep the task manager open to see what exactly was making the hard drive churn like that, I can see that the application %'s and such stop moving - task manager seems to freeze first. Then I hear dead silence, and then the machine stops responding.

I've had the machine blue screen on me several times since this started happenig . . . I reinstalled the software for my radeon card since one of the errors indicated the driver wasn't working with that. I used the recovery disk one time to get it back up & then it said it needed to update windows when it came back alive. As soon as windows updated it blue screened again, which I researched and saw that one of the elements of SP3 (I can look up the exact one, it was all over the 'net) was not working well, so I went back into the recovery console and ran a batch file that removed that error.

I can type in a direct URL & go there fine, but when I click on a link in a search engine, it leads me to some weird page or a different search engine . . . if I hit the back button enough times I can usual get to the google page again & then use the forward button to get to my original page.

I hope that's useful info?

#3 MLeiszz

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Posted 16 February 2010 - 03:00 PM

I'm afraid I made a mistake adding more info in a 2nd post - I reread the intro stuff and see that is not recommended since it then looks to the mods like someone is already helping me. I know this is a busy forum, but since it's scrolled to page 2 I'll try one little bump to the top. If this doesn't return anything, tomorrow morning I'll throw myself at a mod's feet via PM and beg for help. :thumbsup:

#4 MLeiszz

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Posted 16 February 2010 - 05:58 PM

OK, adding more info here . . . I would love to wait for help but I really need my computer back!

SuperAntiSpyware & Malware Bytes are coming back clean. HijackThis still shows the no name / no file BHO in the logs. If I delete the BHO, it comes right back by the time I next scan.

Today I downloaded rkill & ran it (from what I read it's pretty harmless) and it is killing only one process - rundll32.exe. I understand that to be a core Windows program used to manage other programs at startup. HOWEVER, what I find really interesting is 30 seconds or so after I run rkill, I get a small popup titled "Personalized Settings" and "Setting up Personalized Settings for Browser Help Object". I see this same popup whenever I restart the machine, which is a little something-something that came with the internet's newest gift to my machine, and I can't help but wonder if it's not connected with my recent woes.

Am I getting closer? Anyone know anything about this?

Edited by MLeiszz, 16 February 2010 - 05:59 PM.


#5 boopme

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Posted 17 February 2010 - 04:18 PM

Hi ,,yes those replies is what happened.. Also HJT logs are not permiited here,they go to another location.

We can do 2 things now.. Try here or repost there..
For there

You will need to Download and Run DDS which will create a Pseudo HJT Report as part of its log..
If for some reason you cannot perform a step, move on to the next.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help . Then go here Virus, Trojan, Spyware, and Malware Removal Logs ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.


As for here we can run DrWeb CureIT as this WIN95 and we are limited with tools now. I guess runnDrWeb and if still no joy you will have to repost.


Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 MLeiszz

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Posted 17 February 2010 - 04:26 PM

Thank you so very much boopme!

I can't get into safe mode - I keep getting the PAGE_FAULT_IN_NONPAGED_AREA

#7 MLeiszz

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Posted 17 February 2010 - 04:32 PM

(hit submit accidentally) Can I run Dr. Web Cureit in regular mode?

Also, I downloaded dds but when I try to run it, it says "windows cannot open this file" and it wants me to select a program to open it with. That doesn't seem to be covered in the instructions, or am I missing something?

#8 boopme

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Posted 17 February 2010 - 04:34 PM

You're welcome... You have SuperAntispyware installed so you can try this.
SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.

Or run it from Normal mode. It may remove enough to allow further scans.


MBAM isn't even supposed to run on 95 so if it is maybe we get something.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 boopme

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Posted 17 February 2010 - 04:44 PM

You can also try RSIT for DDS.. If nothing helps.. Then just post the HJT log you have and explain nothing else will run.

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding RSIT attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 MLeiszz

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Posted 17 February 2010 - 04:50 PM

Excellent, thank you! Right now the machine's trying really hard to run GMER per the instructions you linked me to. I'm off to a doctor's appt while it's doing that, I will circle back in the morning with what I found. Thank you!

p.s.
this is an XP box, not Win95 - I must have mistyped that somewhere.

#11 MLeiszz

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Posted 18 February 2010 - 01:17 PM

Hi there,
After your gracious help I wanted to get back to you with where I'm at now. I can't get Windows to load . . . immediately after showing the Windows logo it blue screens and tells me the machine has been shut down to prevent a serious problem (or something like that). I took out the upgraded video card & went back to the factory install one hoping that would fix it - no dice. So. I guess I have bigger problems in paradise than spyware right now!




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