I am normally semi-computer literate, and very cautious of downloads, etc. ... but today, I don't know what has happened. I then tried to "fix it" myself and am afraid I've past the point of no return.
A couple of days ago I replaced the battery in the laptop. It was supposedly brand new (ordered from Amazon). Afterwards, I noticed that the volume icon did not show down in my toolbar. I tried to add it back and I was told it had not been installed. I thought it was odd, but didn't dwell on it.
Today, I was on the internet and suddenly my screen froze. I suppose I made the fatal mistake, but I waited for quite sometime and tried to start task manager to no avail. I finally powered down the laptop. From that point on, I couldn't get past the Windows screen, it would never load to the desktop.
I tried to load from last restore point in a recovery mode -- no luck. I tried everything I could think of to get it back to the desktop. I found something on a forum about a glitch in the last Microsoft updates that were messing with XP systems ... I went into the CHDIR and did the $NtUnistall thing on the recommended updates. Still no luck.
I do not have the original disks for this laptop, as I purchased this from my former employer (who most likely purchased it used himself). But, I remembered I had my system disk from my old Dell PC. I thought at the least I could get to the desktop. I had the option to load XP again, and this is most likely where I really screwed up. I didn't create a new folder I let it over write the existing one. Then after all is said and done, I realize the disk is for XP Home and I had XP Pro. The resolution is all screwed up and twice afterwards I got a blue screen with an error (the one I wrote down was STOP: 0x000050 and then 0x000008E. I was able to download a driver for the wireless card and get online. I downloaded a few other recommended drivers on the Dell site.
I can go to all programs, etc. and find some of my old stuff but I guess I deleted XP Pro.
I can't find the security thing that shows the firewall, etc.
I tried to update and run MalwareBytes but got an exception error code 0 or something like that. I tried to download again and got the exception again. It did let me update and scan and showed nothing found.
I had previously used AVG, but it wouldn't work so I downloaded AVIRA. It found 2 items of TR/Trash.Gen in the system volume so I moved them to quarantine.
I assume I need to upgrade from IE6 to IE8, but I am afraid to do so right now.
I assume I cannot restore back to when I had XP Pro -- today is the only restore point option I get.
I tried to run a Hijack this log and it only shows today's stuff, none of my old stuff. Of course, I didn't post it but can if requested. While browsing
I ran across the last combo fix (a year ago that someone had walked me through) -- the text log is still on my laptop so I know on that day it was a restore point.
I typically am not very technical but have a general common sense knowledge here ... right now, I've read so much and screwed up so much that I think my brain is as fried as my laptop.
If anyone would be so kind to help me ... please tell what you would recommend I do ... step by step as I feel really dumb right now. I am afraid to do anything else.
Edited by newschick, 15 February 2010 - 08:46 PM.