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Internet Browsers Keep Crashing


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4 replies to this topic

#1 LightningD

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Posted 15 February 2010 - 05:21 PM

Hello,

Recently when I open Mozilla Firefox, it keeps crashing within a few seconds. Internet Explorer crashes once in a while, but it's better than Firefox's crashes. I tried to uninstall Firefox and install it again, but it still crashes. I have no idea what's going on so any help is appreciated.

Thanks.

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#2 hamluis

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Posted 15 February 2010 - 05:44 PM

Error messages?

System manufacturer and model?

Louis

#3 LightningD

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Posted 15 February 2010 - 05:53 PM

The error message is the standard Firefox crash reporter, which goes like this:

We're sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts



As for the manufacturer and model:

System:
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 3

Manufactured:
Toshiba
Satellite
Genuine Intel® CPU
T2400 @1.83GHz
1.83 GHz, 2.99GB of RAM

Edited by LightningD, 15 February 2010 - 05:54 PM.


#4 hamluis

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Posted 15 February 2010 - 06:02 PM

I can't comment on Firefox issues...but it would seem that you now have a system connection problem.

Have you tried going through any XP troubleshooters (HELP menus) to check anything or get some clues?

Have you tried searching Event Viewer for clues?

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Have you tried uninstalling your networking device, rebooting and then reinstalling same?

Have you checked Device Manager to see if there are any known hardware problems?

Louis

#5 roadster_gt3

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Posted 15 February 2010 - 08:33 PM

Clean your cache and registry, and if possible reinstall firefox (reinstalling IE isn't easy). see if the issue goes away.




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